Emily Rose
Cheese quesidilla was good , but i did end up with the wrong smoothie. I didn’t make an effort to have them remake it. So that’s on me
Clean interior
… moreDylan Mitz
Use bigger bowls for your smoothie bowls, cheap skates. Got me spilling fruit and coconut all over, what a waste. Was it functional, no? Did it make an absolute mess in a place I was supposed to be making a good impression. Yes. Useless franchise with zero care.
… moreErin Malloy
I walked in around 730 and was refused service because they were short staffed. The kind girl told me they were only doing online orders. I’m not downloading an app so I can order one smoothie. I wouldn’t have minded a longer wait due to staffing issues, life happens, but to flat out refuse service is bonkers.
… moreAmber P
I’ll never come here and do business with this trops ever again after seeing how you guys made my disabled client feel. 6 employees on shift but only 2 actually working. Multiple employees hiding in the back with one only coming out to give his girlfriend free food. Check the cameras fr 8/10/2025 6:13pm. Watch me and my client stand there and get ignored while my clients blood sugar drops and is on the verge of tears in your tropical smoothie. What a garbage establishment. Why even pay that many people to “work” when you’re going to ignore the order we placed in restaurant to cater to online orders that y’all were still messing up. Good to know your employees think that disabled adults are less important to serve than able bodied adults because that’s all I saw for 40 minutes.
… morebrian cabral
Tropical Smoothie Cafe locations can vary a bit in quality. The ones in Fall River and Dartmouth do not disappoint. The food is fresh and healthy, and you get an appropriate-size portion with a tasty side. I highly recommend the kale and apple slaw. The smoothies speak for themselves in terms of absolute deliciousness. Yes, there can be a bit of a wait sometimes, but it is absolutely worth it because you know you are getting everything freshly made. Check them out!
… moreBulldogz21
Jocelyn A was great! She along with the rest of her team were doing an excellent job. Keep up the great work!
… moreMariah Ferretti-Pinheiro
Very greedy company, all the staff seem to be freshly 18 so they can pay them as little as they want and it shows.
I accidentally ordered a smoothie to this location instead of seekonk. When I called to explain the girl on the phone was rude and said “ummm we already made it 20 minutes ago, it’s ready to be picked up”. I explained I wouldn’t be picking it because of my mistake and that I purchased a new smoothie at the seekonk location. They told me a refund was not possible. I contacted corporate and soon the store manager contacted me and denied my refund stating there was nothing they could do because the smoothie was already made. I usually don’t care but I am a frequent customer of tropical smoothie and found it very greedy considering it was a human error and their staff often makes my smoothies wrong and remakes them no problem (throws the old one away) The SMALL BUSINESS up the street from my home has remade my coffee/other drinks with no issue more than once. This company is greedy and the Fall River management (Ana) should treat “loyal customers” better.
… moreCarla Botelho
I went to the Tropical Smoothie in Fall River about almost two weeks ago. I ended up in the emergency room a few hours later after I ate my chicken wrap from FOOD POISON!!! I tried to call corporate to tell them what happened and no one has returned my call!!! I will not be a returning customer.
… moreKeith Brooks
I usually love tropical smoothie. this was bad though. Waited over 35 minutes for my food, it wasnt even cooked all the way and the service was subpar. Love to eat here but how hard is it to cook a quesadilla a little. Also didnt even come with the sauce for the quesadillas. Wont be coming back to this tropical smoothie.
… moreDoreen Beaulieu
Got served by Serenity this morning and it was the absolute best service I have ever received there! Or anywhere for that matter! She truly was a pleasure to deal with and deserves recognition for her awesome personality and service. Give that girl a raise and a promotion! Some of the other people that work there could learn a lot from her!! Thank you Serenity!
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