Jasmine Latney
I had a great experience yesterday. Shari was friendly and patient. I needed to buy multiple bottles of wine for my Galentine’s day gifts. I don’t drink wine so I had no clue how to answer wine related questions. She was patient and broke it down to me to help me find the perfect bottles of wine within my price range. I also needed to find nonalcoholic Michelobs. We went to the nonalcoholic sections and we couldn’t find it. She decided to look it up and we were able to find it in the beer section. She saved me the trip to another store. Miracle was friendly and made sure that all my wine was nice and secure.
… moreJin Heo
I love to see various wine here, and it is also nice to get them at reasonable price. I wish to see more Winery Direct from wineries across US!
… moreMark Eckman
They were very helpful, purchased singha. Thai beer, presidente Dominican beer, they told me to go to Hmart for the Asian beer that they did not carry, I will go to this store whenever I am near. The wo, an in the back with beer was great we
… moreIII
Rating 0/5 stars: I am extremely disappointed with my recent experiences at this location. The store is consistently unhygienic and feels unsafe due to the lack of security regarding the surrounding transit areas.
The management is a major issue. I attempted to ask for assistance with specific products and beers, but the manager was dismissive, lacked basic product knowledge, and was surprisingly condescending when I asked for clarification. It’s clear there is a toxic culture here; the staff seems intimidated by her, and the customer service is nonexistent. As a frequent traveler through this area, I’m tired of the unprofessionalism. Management needs a serious overhaul.
… moreCrescynthia Christian Shrader
Didn’t have the Culitos I was looking for, but Erica was very helpful and informative. Picked up a few new wines to try and learned a bit along the way. Always a good time to he had at Total Wine, just beware, Total Wine can take your total check!
… moreFrontera Rodriquez
The Total Wine & More in Brookhaven is simply outstanding. The incredible selection of wine, beer, and spirits is unmatched, offering everything from affordable favorites to rare finds at consistently competitive prices.
What truly makes this store shine is the expert, friendly staff. On my last visit, an employee was incredibly helpful, quickly locating a specific champagne and offering great non-alcoholic suggestions. The store is clean, organized, and the best single destination for all your beverage needs in Brookhaven. Highly recommended!
… moreAramis Jenaro
Total wine is the BEST liquor store chain ever. They have a huge selection and variety. Everytime I’ve needed help / recommendations their staff is super insightful and polite. Another thing to note, the store is always spotlessly clean.
… moreEugene Carter
My experience with Total wine delivery was above my expectations. From the moment I placed the order to the delivery person knocking on the door took about 30 minutes, they said it would take 60 or less (I live about 3 miles from the store)and the whole order was accurate.
… moreIII
The management is particularly unprofessional. I attempted to ask a manager we told her name Erika about specific products and beers, and she was completely dismissive and lacked basic product knowledge. Instead of helping, she was condescending and used circular logic to avoid answering questions. It’s clear the staff is intimidated by her, creating a toxic shopping environment. I frequent this area, but I will be avoiding this “monster” of a location until management is addressed.
… moreVerna Huguley
I ordered online and went to pick up my order. It was ready sooner than expected. Once there they delivered to my car. The process was so easy. I will visit again and I recommend this location.
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