
At Torchy’s Lubbock, we’re all about one thing: damn good food. We don’t cut corners—we source top-quality ingredients and cook everything to order so we can serve up the best taco, bowl, or salad you’ve ever tasted. Whether you’re craving something indulgent or trying to be good (no judgment here), we’ve got something on the menu that’s sure to hit the spot for everyone. Come hungry, leave happy. Find us at 2407 9th Street. Ste. 100, right here in Lubbock, Texas.
Local chain serving Mexican-street-food-style tacos in inventive varieties, including for breakfast.
Address and Contact Information
Address: 2407 9th St Ste 100, Lubbock, TX 79401
Phone: (806) 368-8973
Website: https://torchystacos.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Lubbock – Torchy’s Tacos
Torchy’s Tacos
Locations | Torchy’s Tacos – Torchys.com | Damn Good Tacos
Reviews
We walked in and waited about 10 minutes just to realize we were expected to order our own food at a kiosk (and one of them was broken). Not only are customers doing the work themselves, but the kiosk still has the audacity to ask for a tip for what exactly?
After placing our order, we waited 45 minutes for our food. I checked on it at the 25-minute mark and was told, “We’re backed up.” There were maybe 15 people in the restaurant. That’s not a reasonable excuse. We were then told it would be another 10 minutes it wasn’t.
When I went back to the counter, I stood there another 10 minutes before anyone acknowledged me. As someone finally walked up, our food magically came out at the same time. Instead of bringing it to the table, the employee said, “Oh, you’re order 59, here’s your food,” expecting me to carry it myself.
When I said I needed to speak to a manager, the employee loudly sighed, turned to another woman, threw our food on the counter, and said, “She wants to talk to you.” Completely rude and unprofessional.
I requested a refund and was told I couldn’t get one at that moment and had to leave my email. They wrapped the food to-go since my entire lunch break had already been wasted.
When I got to my car, the food was ICE cold. And to top it off, none of the sauces were in the bag.
An hour wasted, rude service, cold food, and no accountability. Extremely disappointing.
The manager comes out after I told them and they remade the order, this time the food is just room temperature (meat, tortilla). I just took the food and left, not sure what the issue was here.
Do better next time won’t be back here for $50 tacos and a beer.