
At Torchy’s North Arlington, we’re all about one thing: damn good food. We don’t cut corners—we source top-quality ingredients and cook everything to order so we can serve up the best taco, bowl, or salad you’ve ever tasted. Whether you’re craving something indulgent or trying to be good (no judgment here), we’ve got something on the menu that’s sure to hit the spot for everyone. Come hungry, leave happy. Find us at 1805 N. Collins Street, Ste. 151, right here in Arlington, Texas.
Buzzy chain serving Mexican street-food-style tacos in inventive varieties, including for breakfast.
Address and Contact Information
Address: 1805 N Collins St, Arlington, TX 76011
Phone: (682) 808-5596
Website: https://torchystacos.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Order and Reservations
Order: Order online
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Reviews
I’d definitely suggest changing up your menu, maybe the shape or style a bit.
Update:
So, usually when you get a to-go salad and take it home, the next morning you find water at the bottom because it was frozen. But I got this salad out, and there’s no water or residue, meaning it was fresh when made, not frozen, and no black ends or anything. Definitely recommend this place! It means they’re using fresh, good products.
After ordering a drink at the last minute of happy hour for the second time, in what has probably been 50-100 visits (2-4% of the time), this individual decided that they wanted to create a personal dispute, as I was requesting to receive the Happy Hour 50% off rate for my drink. I was told to “lose the tude”, and after they were consulted by their manager, have experienced further disrespect and unprofessionalism. The individual refuses to serve me, and requests their managers to make my drinks. Additionally, the following day, I asked someone if anyone was sitting next to the bar. After they told me no, and I could sit there, Ally took it upon herself to inform me I could not sit at the bar. Those seats were reserved for 2 people who were not there, one of which, never even came. As I knew the one individual, I texted them I was told I could not sit at the bar, because it was reserved for them. Upon arrival, they told me “there is an empty seat right next to me.” This isn’t the first time I have experienced unprofessional behavior, as the individual in the past has listened to the conversations I have had with my friends, and talked about it with other individuals.
Customers should not feel anxious, experience drama, or be disrespected when they are trying to relax after work, and enjoy a drink and a taco. This is completely unacceptable and concerning. I have been to dozens of Torchys, and never have I been treated so rudely, to the point I almost feel uncomfortable walking into the door.
Edit: After returning the following week, I was informed by a friend that the bartender stated that if I apologized, it would be good, as they saw me enter the restaurant.
I went over to apologize, and before I could even say anything, I was informed I cannot sit at the bar anymore. I spoke to the manager and was told this was a managerial decision directed by the assistant GM. With that being said, I do not feel management is concerned about the disrespect and poor service expressed.
This reviews is after 4 visits to this specific location.
Tables are very sticky, and general food quality is not on par with other locations. Cleanliness is a a problem as well, I see active table wiping but floors and corners dirty. Want to mention, overall workers have been pleasant.
Every visit lately, the dining area is noticeably dirty. Chairs, tables, countertops (especially those circular wood ones where the varnish is worn off) are almost always sticky and grimy — even when they look like someone just tried to wipe them down. Floors are often messy, bathrooms aren’t much better, and it’s common to see multiple empty tables still covered with the previous guest’s food, wrappers, and spills even when the restaurant isn’t busy.
The ordering kiosks are another issue. They’re regularly covered in fingerprints, grease, and residue, which isn’t exactly appetizing when you’re about to order food. On top of that, customers are encouraged to use those kiosks while staff often stand around instead of helping customers, taking orders, or cleaning the dining area.
And honestly, it feels strange being prompted for a tip at the kiosk when customers are placing their own orders, filling their own drinks, cleaning their own tables, and staff mostly just run the food out. That disconnect stands out.
Again — the food is excellent, and that’s why I’m giving this feedback instead of just going somewhere else. But the front-of-house cleanliness and overall customer experience seriously need attention. I’d hate to see a great kitchen overshadowed by what looks like poor upkeep outside of it.