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Tops Bar-B-Q & Burgers Jackson serves classic Memphis-style pit-smoked BBQ and fresh, hand-pattied burgers. Enjoy chopped pork sandwiches, pulled chicken, ribs, burgers, and favorite sides like fries, slaw, beans, and potato salad. With quick service and consistent flavor since 1952, it’s a go-to spot for lunch, dinner, or takeout. Visit us at 1383 Jackson Ave in Memphis for simple, great-tasting Southern comfort food.
Local counter-serve chain offering Memphis-style BBQ, burgers & traditional sides since 1952.
Address and Contact Information
Address: 1383 Jackson Ave #4334, Memphis, TN 38107
Phone: (901) 274-8600
Website: https://topsbarbq.com/
Menu Photos
Order and Reservations
Order: Order online
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Tops Bar-B-Q: Memphis’ Best BBQ & Burgers Since 1952
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Tops Bar-BQ – 1383 Jackson Ave, Memphis, TN, 38107 – MapQuest
Memphis Best Since 1952! Whether it is the perfect pork sandwich, scrumptious ribs, or the best burger or brisket, TOPS has you covered.
Tops Bar-B-Q 1383 Jackson Avenue – Order Online
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Reviews
Delois Smith
Never go again, I purchased lunch for an 81 year old woman, she was so disappointed in the food the presentation of the food, she threw the both sandwiches away after she bit into the ice cold Jumbo pulled pork sandwich. After that experience I want be back ever again.
… moreAlexis Shepherd
I’ve only eaten at Tops once before a few years ago. Crazy thing is, I lived off Jackson and Dunlap for over 20 years and never went to this location before now!! ♀️With that being said, I will be back more often, because the #7 (1/4 Cheeseburger combo) is delicious! (You must wear a mask for service.)
I went in on a Saturday around 2 in the afternoon and there were about 6 or 7 customers waiting on their food orders and I was 3rd in line. It was easy to order and I was told that burgers are made to order so you have to give it a few more minutes. Basically, be patient… I didn’t mind the 20+ minute wait, because as I mentioned before, that cheeseburger was delicious….old-school delicious …
I went back a little later in the afternoon to order another cheeseburger combo and beef brisket plate for someone else. There were less people inside but there was one angry customer in particular. He was venting to another customer that he had just left another Tops and came to this one only to have to wait another 30 minutes for his order. He was visibly upset even with the mask on. (I could totally understand.) Then 3 to 4 other people came in and placed their orders. 2 of these were very frustrated with the wait time mostly because the women in the back cooking the food were yapping away and joking around a little too much and too loudly and had customers waiting a lot longer had they been on task a little more. Two of the female employees even used profanity when they got a little heated with one another. I think it had to have been a manager who spoke up and we all heard, “Okay, now. We got customers out there. Let’s respect our customers.” Then the conversation toned down a bit.
Anyway, the food is good. Sometimes the service is not so good, I guess. But, I didn’t really have any complaints on this particular visit, though. Like I said, I will come back and I will try other menu items. The food is worth the price you pay.
… moreI went in on a Saturday around 2 in the afternoon and there were about 6 or 7 customers waiting on their food orders and I was 3rd in line. It was easy to order and I was told that burgers are made to order so you have to give it a few more minutes. Basically, be patient… I didn’t mind the 20+ minute wait, because as I mentioned before, that cheeseburger was delicious….old-school delicious …
I went back a little later in the afternoon to order another cheeseburger combo and beef brisket plate for someone else. There were less people inside but there was one angry customer in particular. He was venting to another customer that he had just left another Tops and came to this one only to have to wait another 30 minutes for his order. He was visibly upset even with the mask on. (I could totally understand.) Then 3 to 4 other people came in and placed their orders. 2 of these were very frustrated with the wait time mostly because the women in the back cooking the food were yapping away and joking around a little too much and too loudly and had customers waiting a lot longer had they been on task a little more. Two of the female employees even used profanity when they got a little heated with one another. I think it had to have been a manager who spoke up and we all heard, “Okay, now. We got customers out there. Let’s respect our customers.” Then the conversation toned down a bit.
Anyway, the food is good. Sometimes the service is not so good, I guess. But, I didn’t really have any complaints on this particular visit, though. Like I said, I will come back and I will try other menu items. The food is worth the price you pay.
Patrick hudson
First off let me day that the food and atmosphere is always great when I go to this Tops. Everyone is very sweet and I love the service. That being said They never answer their phone and close early every night. If they say they close at 10:00pm you better be in the line by 8:30 or they will not take your order.
… moretracy favor
I always look at the customer service and if the people are friendly and welcoming. I express to the cashier whom I presume was the manager that I want new to the city and we ask my first time eating are the restaurant. He totally ignored me and didn’t acknowledge any of my questions. Only the customers that was there answered my questions about the food. He wasn’t friendly at all and was extremely rude. I understand they were trying to prepare to close but it was 7:20 pm and per website you close at 9 pm . Regardless I’m still a paying customer. alot of the side items weren’t available. It was a horrible experience.I wasn’t satisfied with the experience which didn’t make the food taste any better for the price. No love or warmth for a first time customer. I’m scared to eat this
… morejoanne wash
I ordered takeout at the Tops Barbeque located at Jackson and Cleveland Avenues in Memphis, TN. The lady at the takeout window was very nice and the tea was good. That is the only nice comment I have. I spent $46 on two rib plate dinners, never again. I should have checked inside the containers before I left (foolish me). On both plates the ribs were dry, crispy and burnt (see pictures). It was really inedible. I wouldn’t feed it to my dog.
… moreMj Campbell
Heaven made sure we were straight! Beautiful smile and welcoming spirit. She greeted us immediately as we were walking through the door. Customer service skills are immaculate and she knows information to the T! She made us feel at home.Give our girl a raise! God Bless. Amen ❤️
… moreSara Arzate
The foood was soo delicious and the employees were so kind and friendly! And the music was soo fun. I really enjoyed trying this establishment
… moreBrad Megahee
Food was great. Service was friendly and fast. Authentic Memphis style BBQ was what I wanted and they had it! Definitely should be a stop if you’re craving BBQ.
… moreJohn Thompson
Do not order the hamburger or from doordash. the last one was not fresh, and you cannot give instructions to cook it fresh. Then called and just made all kinds of excuses. If doordash took too long, it would be cold not dried out.
… moreJoanna Stanley
Had order repeated to us, ticket says exactly what we ordered….. Yet it was still wrong. Unfortunately we stopped on the way home and was already home before we noticed so we didn’t go back…. $40 to still not get the food we ordered… Very disappointing. Especially since the ticket on the bag was correct meaning someone just didn’t pay attention…
… more