Tokyo House offers authentic and delicious tasting Japanese cuisine in Hummelstown, PA. Our convenient location and affordable prices make our restaurant a natural choice for dine-in, take-out meals in the Hummelstown community. Our restaurant is known for its variety in taste and high-quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
Address and Contact Information
Address: 1134 Mae St, Hummelstown, PA 17036
Phone: (717) 520-1200
Website: https://www.tokyohousepa.com/
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Reviews
I am VERY angry to say the least. So my fiance, our daughter, and I went here to get hibachi. We ordered a steak hibachi, salmon hibachi, a spicy salmon roll and a spicy crab roll.
The man who did the hibachi was amazing, you could tell he loved his job.
The waitress however, she was very lack luster. We didn’t even bother ordering more than our water because she only checked on us once. Then by the end she put the check in front of us and didn’t even ask if we were done or anything. So we decided to just call it and pay. I put my card in and gave it back to her, I should have given it a better look but she charged us $93!!!!!
So when I got the receipt I was in shock. I caught her attention when she passed by and asked for the paper she wrote our order on, which she never showed us. She went over to the cash register and calculated it. She still had my card meanwhile and voided the 93, and charged me 68.35. Which was still wrong but I had had enough at this point. We did tip because of the guy who did our hibachi. So we ended paying 80. BUT when walking out, on her register I saw 63.28 which was the actual total for our food after looking at all the prices online. I understand tax but there’s no way it could be an extra 5$. I am DISGUSTED. I was almost SCAMMED out of more money!! I feel scammed to have even paid 80!!! It was no honest mistake either. You don’t just overcharge someone and do it again. She would have let us walk away knowing we over paid.
I put a picture of both the hibachi guy and our waitress.
We only tried the Black Dragon roll and the TNT roll. Recommend both of them. The ell combo is worth to try, eel is fresh, soft, and tender. Kids’ meal is large, enough for an adult in my opinion.
The service people are nice to us… they also speak mandarin and recommended us several food options.
We will come back whenever we go to the Hershey park.
The decor is pretty plain but food and service makes up for it. We were there at 6:15 on a Saturday night and there was only one other couple there. This place should be bursting at the seams; the food is so good!
From when we get our soup and salad to when we got our meals, no one checked on us, and our drinks were finished before we got our meals.
When we got our meals, my tuna was dry and overcooked, and there were no sauces (aside from soy sauce) to cut the dryness. My girlfriend got the lobster, scallop, shrimp hibachi and she said some pieces were cold.
After being served we did not get refills on drinks. Had to ask for the check and never got our box.
My girlfriend noted that our server, a young boy, seemed to be left alone in his duties, which might explain the service.