Address and Contact Information
Address: 1033 Roberts Branch Pkwy suite a 102, Columbia, SC 29203
Phone: (803) 862-1668
Website: http://tokyogrill1668.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Taila Belton
Killian Rd location (before a reply states wrong location). I walked in and placed an order, but ended up canceling it due to a very concerning food safety issue. I observed a younger male employee return from the back after touching his phone,
doors, and other items without washing his hands. He then went directly to the freezer at the front and grabbed an egg roll with his bare hands. When he noticed that I was watching, he dropped the egg roll and then used tongs to pick it up.
This was extremely unsanitary and made me feel uncomfortable eating there. I asked the very nice, kind, and professional young lady at the register to void my order.
Due to the seriousness of this concern, I have contacted the local health department so this can be addressed properly.
… moredoors, and other items without washing his hands. He then went directly to the freezer at the front and grabbed an egg roll with his bare hands. When he noticed that I was watching, he dropped the egg roll and then used tongs to pick it up.
This was extremely unsanitary and made me feel uncomfortable eating there. I asked the very nice, kind, and professional young lady at the register to void my order.
Due to the seriousness of this concern, I have contacted the local health department so this can be addressed properly.
Robbyn Babin
I called to place our order while my husband left to pick it up. He arrived and I was still on hold!! That was our first sign to bail. They apologized to him because they were “dealing with a difficult customer”. The chicken had been cooking so long it crumbled like wet chalk. The overall flavor was that of a salted burnt grill top. The spring rolls were a mush paste on the inside. This was my last trip here!
… moreEvita Singleton
Condiments…with a side of spring “sticks”
I hate when businesses move into a community and disrespects the people. You started off decent-not the best I’ve had but convienent..okay whatever. Tonight, I paid for 6 spring rolls and ended up with an order of insulting… kids meal sized, fried wonton wrappers, with an afterthought of cabbage, piled on a heaping bed of condiments. I’ve had mozzarella sticks that were bigger than this. Makes me wonder what other shortcuts you’re taking now that you got your business going. But, I’m not gonna stick around to find out; you’re gotten the last of my money.
STOP TRYING TO TAKE ADVANTAGE OF US
… moreI hate when businesses move into a community and disrespects the people. You started off decent-not the best I’ve had but convienent..okay whatever. Tonight, I paid for 6 spring rolls and ended up with an order of insulting… kids meal sized, fried wonton wrappers, with an afterthought of cabbage, piled on a heaping bed of condiments. I’ve had mozzarella sticks that were bigger than this. Makes me wonder what other shortcuts you’re taking now that you got your business going. But, I’m not gonna stick around to find out; you’re gotten the last of my money.
STOP TRYING TO TAKE ADVANTAGE OF US
Alise, SC Real Estate Broker
Quick order ahead option! I came in to pick up my order and was greeted by a young lady. Clean restroom also!!
… morePriscilla F
Ordered through the app and arranged a pick up time for 8pm-8:15pm. Got a notification that my order was ready at 8 pm and when I arrived they didn’t even start my order. I had to wait an additional 15-20 minutes for my order. The cashier was not pleasant at all. I then asked about my sushi (California roll with added crab meat). I posted a picture so you can see the foolishness, it literally looks like sushi from Publix and she explained the extra crab meat was just a bigger size crab meat inside. I am furious. Nothing was done to satisfy me as a loyal customer and I will not be returning to the Killian Rd. (Roberts Branch) location.
… moreKo Smith
The food here has always been pretty good. I always order my steak bowl with medium rare steak and I’ve never had a problem with it. The restaurant is pretty clean, with a good atmosphere, and a nice quiet place. Even at busy times they do a pretty good job at getting your food out fast. Even the restrooms are usually pretty clean and kept up nicely
… moreAlyssa Montanez
Food was simply okay. Employee who greeted me was VERY kind and lovely to speak with. My 2 star review is due to their online menu directly connected to their website has the item of spring rolls as a 6 pack but they only provided 2. After getting home, I realized we only got 2 and I called in. I was told they didn’t make the menu and cannot change it, but they only serve them as 2 packs. Had I known this, I wouldn’t have purchased the item altogether. Very disheartened by the experience and letdown of nothing being made “right”. I realize things may be out of their control, but I feel like something could have been offered to make things right, such as 4 additional rolls to satisfy what I paid for or a coupon for another order to make things right and make the customer feel valid in their concern vs dismissing the issue. If the online order menu is directly linked with your website, you should honor your prices. We unfortunately will not be returning.
… moreTony Guzman
This was my first visit to this location but was what i thought it was. The food was bland tasting. Not sure if i will return.
… moreShatishs Criss
Tha rice was to hard couldn’t finish my food I just ate the shrimp and broccoli . Not worth the price
… moreMichel Lao Johnson
Got the steak shrimp and chicken entree! Fresh tender steak and shrimp with the delicious sauce on the chicken and white rice. Super good. Local btw.
… more