bella
The staff were super friendly, the food came out fast and was delicious. Usually I’m skeptical about the meat in places like this but everything was really good quality and tender. Will be coming again!
… moreElizabeth Capoeman
Ordered delivery early today. It was fast and food was still hot when it arrived. Great portions. Rice was plain but still good. Vegetables were cooked perfectly. Recommended!!
… moreRuss McCoy
Hard to believe they allowed this food to be delivered. The Shumai (only 4 of the six made the delivery trip) and gyoza were fried to a crisp (see photo) and the teriyaki chicken had rice instead of the requested vegetables, no utensils or napkins, which is irrelevant I guess, but thought I would mention it since we added it to the delivery order. Take your chances folks!
… moreA Cooper
I like that they let you omit whatever you want to omit without any problems. I always ask to leave out onions and they do. Orders come out pretty fast. Food has always been hot and doesn’t seem to just be sitting for long periods of time. Only thing I don’t care for is the drink and condiment section. Sometimes it’s not always as clean as it should be.
… moreRuby Red
5 star food, 4 Star cleanliness,
Minus-5 service. Cashier
On her earbuds entire visit even while trying to order. Even young lady handing out food seemed bored & bothered.
… moreE W
Unfortunately, I didn’t look at all of the reviews before stopping here. I ordered chicken teriyaki, and the meat didn’t have any taste and was tough ( might be pork or something else). The miso soup was oily and brown. I’m not sure if it is really miso, so I didn’t eat it. There was a metallic taste in the “miso” soup. I would avoid this place.
… moreCourtney D
If I could give zero stars… you literally pay for rice. Who count the number of broccoli and shrimp on a damn bowl. Then want to charge a $1.00 for five more pieces of broccoli. I paid over $10 for a damn bowl of rice. Last time I’ll spend my money.
… moreCaitlin Wagner
I am not one to complain. After a long day & low blood sugar I was in urgent need of food. I love Tokyo Grill and I, myself, have chosen to be a customer for years. I tried to call ahead at 9:15 so that I could pick up my order and get out of the way of the employees because I knew it was about to be closing time. No one answered. Granted, I recognize that this is very close to close. I have previously worked in service industry and bar industry for many years & I know it can be frustrating when someone comes in late. This photo was taken at 9:21pm when I tried to enter the building. As I pull into a parking spot, the employee seen sweeping in the back of this photo moved towards the door and locked it as he noticed I was coming into his establishment. l still proceeded to get out my car and try to go in to order, because surely, he wouldn’t lock the door while I’m 3 feet in front of him. Sure enough, the door was locked. He then proceeded to act as if I wasn’t standing at the door. In anger and absolute disbelief at the terrible customer service I had just received, I did honk my horn a few times leaving when driving away from the restaurant. My response was not in any way appropriate, however, I was just truly shocked that my presence was blatantly ignored and the door was locked while the employee actively makes eye contact with me 3 feet away. — the time in which I pulled out of the parking lot was 9:25. The business hours for this store location are 9:30! I am an extremely reasonable and understanding individual. I would have even understood if the night was slow and they wanted to close a few minutes early and had already throw the food away for the night. Again, I myself have also worked in the food industry before. Knowing in moments like this, he could have easily said, “I’m sorry ma’am, we’re closed.” I have NEVER had an employee lock their establishment while I am just a few feet from the entrance.
Overall, I’m writing this to ensure the owner is made aware of the actions and disrespect that was given by employees of this restaurant on the night of July 26th, 2022 at Tokyo Grill on Augusta rd, located in West Columbia. The experience I had tonight has tarnished my want to ever give my business to this location in the future.
… moreDeatra Argoe
The workers are super helpful, nice and accommodating. The food is great. This is my favorite place to get a hibachi style bowl.
… moreEdward Taylor Longshanks
Owner here is unprofessional and extremely rude.
Didn’t even have a pair to walk me out. Had to get his employee to do it. What a joke
… more