Tim Hortons

  3.8 – 581 reviews   • Coffee shop

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Located at 1185 E Main St,Ashland,OH,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Tim Hortons 44805

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Ashland, 1185 E Main St Location | Tim Hortons

Located at 1185 E Main St,Ashland,OH,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods.

1185 E MAIN ST – Tim Hortons

1185 e main st. Directions. Ashland OH, 44805. 4192079997. Ways to order. Mobile Ordering. Dine in hours. Monday. 06:00 a.m. – 05:00 p.m.. Tuesday. 06:00 a.m. – …

Tim Hortons – Ashland, OH Menu Delivery [Menu & Prices] – DoorDash

Get delivery or takeout from Tim Hortons at 1185 East Main Street in Ashland. Order online and track your order live. No delivery fee on your first order!

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Reviews

Sam buschur
There was only two workers there, so me and my partner understood it taking longer than anticipated. HOWEVER. One of the workers was yelling and cursing at customers over the headset, and after we got our food we waited for 10-15 minutes for our drinks (a coke and cappuccino) so my partner proceeded to ask “hey, can we have our drinks please?” To which the same individual being rude over the headset, got snappy with us and raised his voice going “can you give us a minute?!”

The other worker there was very respectful, though i could tell he was stressed out dur to his coworker and forgot about the drinks, which isnt his fault.
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Miguel Hernandez
05/25/24 – I recently visited this Tim Horton and decided to order from the dining area. Clean areas both at the counter and seating areas. My food party and I ordered was on point. Everything tasted delicious. The service was stellar and friendly. Thank you. You made dine in or in the outdoor patio. Parking out front of the restaurant. Decent prices.
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Romil Patel
Terrible customer service, attitude from employees and lack of knowledge about the items they sell.

Waited in line for roughly 30 minutes before even being acknowledged.

They don’t know what the Reese’s cookie is, tell me they have it. Then give me an M&M based cookie and claim that its the Reese’s cookie. When I point that out, they refer to a sign that says “made with Reese’s” instead of acknowledging that the Reese’s peanut butter cups is what the Reese’s cookie is. They throw a fit when I ask for a refund for lying to me, giving me the wrong cookie and then trying to gaslight me.

For some weird reason, they gave me a refund in cash when my original payment method was in card

A little surprised to hear that they are out of so many different types of bagels as well

Avoid this location at all costs.
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Stephanie Berry
We tried ordering in the drive thru. They didn’t have hash browns but we didn’t know that. When ordering, the person taking the order had a HORRIBLE attitude about it when we asked for hash browns with our meal and talked to us like we were idiots. I called to complain and asked for the manager but SHE was the manager. Unbelievable. No apology, no ownership of the terrible customer service. We didn’t even end up ordering. I’ll never go back to that Tim Hortons again. This was in Ashland, Ohio.
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Logan Swinhoe
Just pulled this hair from the egg in my sandwich….. first and last time I go to Tim Hortons .
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Tracy McCord
Wonderful!! I came in to do some homework. 1st I wasn’t at expecting to be served by the cashier but she brought out our drinks, we stayed until the dining room close and we Ordered coffee to go. Sierra added her little touch to our cold brews. This actually made very happy. it was simple cute surprise… I loved it. Great Job Tim Hortons you have a great staff!!
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Michelle Becherer
I’ve been a regular at this Tim Hortons for about a year now, and while their breakfast wrap is honestly really good, the service has gone from bad to worse.

The first time I had an issue, I ordered my usual breakfast wrap around 8 a.m. and was told they didn’t have any eggs prepared yet and that I’d either have to wait 10 minutes or go somewhere else. I decided to wait, and oddly enough, my food came out just two minutes later. As someone who’s worked in the food industry, I found that strange..shouldn’t prep be done before opening to avoid things like this?

Another time, I stopped by for lunch and was told they didn’t have any thawed chicken, mind you, chicken is in almost every lunch item. Again, it made me wonder, why isn’t anyone prepping for lunch ahead of time?

Most recently, I ordered a breakfast wrap for myself and one for my husband. I asked for the sauce on the side because it had been missing last time. They told him no, that the sauce was already in the wrap. On top of that, there were no hash browns inside because it was “close to 11” and apparently they stop making them before then. Why not prep a few more hash browns to get through the breakfast rush instead of just cutting it off early? Or at least have a substitute like extra egg or meat? Paying $6 for a wrap with one egg and two small pieces of bacon just isn’t worth it.

Honestly, the customer service here is awful. The staff comes across as lazy, dismissive, and downright rude. I’ve given this place more than enough chances, and I’m officially done
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The_Truth_Matters
Horrible customer service. Today, November 17th, 2023 went to this local Tim “Horrible” Hortons and received absolutely abhorrent service.

1.) Dozen donuts were two donuts short.
2.) Asked for Boston cremes and other specifics in multiple, received 1 Boston crème only.
3.) Ordered 20 TimBits and asked for a majority of Peppermint and received ZERO peppermint timbits.
4.) Attempted to order my dozen donuts with the new Christmas donut, was instructed that I had to buy them separately, so I asked for 4 Christmas cookies and was told there was none.

Icing on the cake here was when I called and asked to speak to a manager. I overheard in the background someone say “you just want me to hang up on him?” As I had waited for the manager. I then called back again and the phone was hung up on instantly, I called back a third time and the same thing happened. The fourth phone call someone answered and asked me to hold when I asked for a manager and hung up on me again.

This location should be turned into a “Rage Room” because it makes you want to bash out every single window on the property when you get home and realize NOTHING of what you ordered is accurate.

You’ve been warned…
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Adam Boyd
I never leave reviews, but I won’t stop here again. They messed up our order, ran out of bacon, and didn’t get my coffee order right after two tries.
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Travis Frydrychowski
Had a mobile order and was under the impression that they served chili since it was on the menu. Once I arrived I was notified they didn’t make chili at this location. Was comped with an extra sandwich of my choosing and if that wasn’t enough was still offered a refund for the chili. This Tim Hortons is probably the best service I’ve ever received from this establishment. Kudos Team
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