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Located at 3024 Pine Ave,Niagara Falls,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 3024 Pine Ave, Niagara Falls, NY 14301
Phone: (716) 285-0410
Website: https://locations.timhortons.com/en/ny/niagara-falls/3024-pine-ave/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Gabriela
Great spot for great on the go coffee. Staff was super nice, even gave us some advice for the upcoming Bills game. Go Bills!
… moreSam Houston
6:00am 1/25/26
Second time with the same crew I got a coffee mocha with NO MOCHA. I’ve never seen the drive thru line so long and so many people leave, I see why now. I’ll drive down the Blvd to get what I’m paying for. Hire back that blonde from.the morning she was your only staff member who knew how to make a coffee right. It takes a PhD to do so apparently.
Update:
Went back got a mid afternoon Monday coffee can I ever get a FULL cup either?
… moreSecond time with the same crew I got a coffee mocha with NO MOCHA. I’ve never seen the drive thru line so long and so many people leave, I see why now. I’ll drive down the Blvd to get what I’m paying for. Hire back that blonde from.the morning she was your only staff member who knew how to make a coffee right. It takes a PhD to do so apparently.
Update:
Went back got a mid afternoon Monday coffee can I ever get a FULL cup either?
Jay Bucic
Was planning to order the holiday iced latte but their espresso machine was broken, so I ended up ordering an iced coffee. This was my first time at a Tim Hortons so it wasn’t a super great first impression lol. The coffee was good though, wasn’t too expensive for the amount I received, however we also ordered a hot coffee and it tasted strangely watered down. Person taking my order was friendly, however it was a bit confusing to order because there’s no physical menu aside from what’s up on the display TVs.
… morelissnet segovia
Horrible customer service, they are rude, they laugh at people and get upset when you try to order something, they gave me my food in a box that looks like garbage, the tables are dirty and everyone acts as if they hate being there. Change all your staff.
… moreYolanda Rodrigues
Absolutely terrible experience at this Tim Hortons. Despite the place being completely empty, it took them nearly 10 minutes to even acknowledge us and take our order. The staff was unbelievably rude and had an unacceptable attitude throughout. To top it off, they got our order completely wrong. Tim Hortons seriously needs to consider changing the staff at this location. EXTREMELY HORRIBLE EXPERIENCE. Avoid this place at all costs.
… moreGina Baughman
One particular staff member was very rude. I asked the employee to give me a minute bc my daughter was still deciding after I placed my order at the drive thru. When I went to the window I was only told the total which was $7.77 for a LG coffee and a medium Pumpkin Spice iced coffee. Both coffees tasted burnt and not even stirred. The employee at the window only said the total and couldn’t even look at me when handing me my order. I said thank you, but what a waste of time! I said “Wow, NO MANNERS!!!” as she closed the window without a word. I ordered from this location at the drive thru on Wednesday morning with no issues but this particular evening shift (9/27/25 around 2pm) the employee had an attitude problem. With the increasing price of coffee today going to a restaurant for a cup is becoming a luxury. And no one should be disrespected because he/she chose to stop for it.
… moreR-jhei Malvar
There are 8 of us who went there. The store is not busy. There are 4-6 staffs I think and only 1 cashier is open that being used by 2 staffs. Took a while to get my turn. When I placed an order this lady is very rude! I asked for a a dozen donut, 10pcs Timbits and a large coffee to go. I also ordered their 6 pack donuts (which was on their menu -technically it’s a half dozen) this lady keeps on saying “We don’t have that” which I explain it’s on their menu even pointing it and she said in a very rude manner “ Well I don’t know that and I can’t see what you’re pointing coz I don’t have glasses” So it’s my fault she don’t have an eyeglass and regardless if she use one or not she don’t know their menu. Then she asked one of the staff and tells her it’s a half dozen and she told me “You should have said half dozen not the 6 pack” in front of my friends. I’m so pissed when I told her, “That’s what it’s called on your menu!” After that she just grab a box then almost slammed the donuts without asking what flavors I want. The donuts don’t look fresh at all. When I asked if they have a carrying bag, she just said no then went to the back when there’s a paper bags in the side. My friends went to the car and I went to their dirty and foul smelling restroom the moment I went out, I heard her telling to the other staffs that I’m dumb that I don’t know the half dozen. My first and last time I will go to this branch.
… moreRICHARD GozinYa
Aye aye aye it’s @FB-TroppyBlanco and while I was up in Niagara Falls,NY Haley krystal and all them in morning shift are the best team around for the last few months while on tour I’ve been to a bunch of tims and this one by far should be rated number 1 and they all deserve promotions hope @TimHortons blesses y’all at store 9305. Y’all have great security great customer service very professional and clean store inside and out! P.s to morning shift if all y’all really follow my FB page I might really take y’all on vacation lol no cap if shorty with the blue Kia and her lil squad send me a group photo in the store with a custom hand drawn sign saying TROPPY BLANCO and make sure it has your name or social media name on it so me and my friends can share it on our social media platforms and in exchange we will take those people who met Jeff to Disneyworld! Now sidenote whoever owns or drives or uses the blue Kia that I left a note on if you’re actually interested I’ll take you to dinner while you’re in Orlando and then I’ll take you on a private tour of the legendary (SausageCastle) ohh thanks for taking your time to make those blueberry minis for me they r my absolute favorite and just an idea maybe see if yall can add cream cheese icing to them that would be pretty lit
… moreRahul Anand
The store is good however the service is very slow whether it’s the driveway or in-store. There was a long queue and the wait time was also huge. We had ordered a Hot pumpkin spice latte, an original blend of black coffee, and avocado toast, and the taste was average.
… moreChristopher Roby
Came in around 630pm to the niagara falls location @ hyde park and pine Cashier took the time to put a sleeve on the coffee i had. I appreciated this because most locations do not go the extra step
… more