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Located at 2220 Southwestern Blvd,West Seneca,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 2220 Southwestern Blvd, West Seneca, NY 14224
Phone: (716) 674-1413
Website: https://locations.timhortons.com/en/ny/west-seneca/2220-southwestern-blvd/
Menu Photos
Order and Reservations
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Last Updates
Reviews
Torvic
New review… I went specifically to get a large ice latte because they had a any lattes for $2 offer. I ordered it and when I got to the window to scan, they said their scanner wasn’t working… well my app was working so they should have just charged me $2 given that the only reason I ordered the late was because of the offer. Unfortunately they said there was nothing they could do… ♂️. Not fair for the customer.. So instead of charging me $2 for the already prepared latte, they refused, so I left and they threw out the latte.. that is no good business policy..
… moreJane O’Brien
They didn’t have the tea I wanted and was snarky about it The next Tim Hortons down the street does. The snacker that was ordered was 1/2 the size of the one we order last week from down the street. We’ll stick with the Tim Hortons down the street.
… moreJanice Heckt
It’s absolutely ridiculous that you can’t buy a large ice water and some kid hands you an open toddler Dixie cup from the tap. Then when you say “charge me for a large pop and ice in an adult cup but instead put water in it” you have the manager not allowing it….the older dark hair woman that is always so grumpy and rude, she seriously starts getting loud with you when you’re trying to explain what you’d like and when you get loud back it’s a problem??? “You don’t have to be aggressive” did I just get gaslit? yet she escalated the entire thing that could have been solved with just charging me for a large drink with water instead of pop??? Please make it make sense-that woman needs better customer service skills
… moreChristine B
I go here frequently as it’s at the corner of my street which should make it convenient for my busy schedules. However, every time I go there (drive through or inside for a to-go order) the air is so long. The one manager (older woman with dark hair) is always so crotchy and rude. She argued back and forth with me about my own order, even another customer said he heard me order the item she was so rudely adamant about me not ordering. She is always snotty and nasty l, she was bad mouthing other employees at the front counter for all to hear. Customer service is not for her! I’ll drive all the way out of my way from now on.
… moreHailey Hess
I kindly asked them to remake 2 peppermint mochas because they tasted terrible and both employees gave me attitude about it. Never again.
… moreSusan P
Very poor service! Very disappointing! One of the employees was wearing his visor upside down, and walking around, ignoring all of the customers at the counter. By the time they got over to the counter after I had waited for 20 minutes, they told me breakfast was no longer being served. Approximately 10 people walked by ignoring all of the people at the counter. This is not the first time this has happened as this is a a location that I have given multiple chances to. I ultimately canceled the order.
… moreJosilynn Furl
Visited here via drive thru around 9am. Whoever was working drive thru was super nice and great customer service! Also, love the smiley on my cup, you never know the type of day someone is having/going to have so that was cheerful to see
… moreMark Willert
Tim Horton’s is always good for consistency! You know what you’re getting, and you know how much you’re paying. Never any surprises. Today I got my coffee as usual with two creams and one sugar, always tastes the same! Quality is never an issue. The service is always fast and friendly. The restaurant is always clean and well-kept.
… moreJohn DiDomenico
The Tim Hortons location awesome, staff is always so pleasant, order is always correct, and unlike some locations this one is always immaculate whomever is in charge takes pride in having it so clean.
… moreBethany Brake
This location is great, we often drive out of the way just to go to this one because they always have what we want in stock. My one and only complaint is that they don’t have sugar free hazelnut flavoring syrup, while a lot of other locations do. They only have the sugar free vanilla.
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