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Located at 1308 Niagara Falls Blvd,Tonawanda,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 1308 Niagara Falls Blvd, Tonawanda Town, NY 14150
Phone: (716) 833-8400
Website: https://locations.timhortons.com/en/ny/tonawanda/1308-niagara-falls-blvd/
Order and Reservations
Order: Order online
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Reviews
Brianna V
The money I have wasted at this location – Is embarrassing because I keep going back (until now) – The service is awful. Yes everyone is nice! But I’d rather you be mean to me and get the order right! It’s not rocket science. It’s a coffee! The problem is they don’t LISTEN. This is a great location and again staff is nice, but I’ll never go here again. Years of giving this place a chance. I’ll pay more at Starbucks- they may be expensive but I never get a wrong order.
… moreJenelle Taschetta
$17.18 for a cold latte, untoasted sandwich an timbits . I am so sick of going to these restaurants, paying an exuberant amount for services and it is trash. Would you serve yourself cold coffee? We went at 6 am, the place just opened.. no other cars, absolutely no reason for this. This tells me that we werr served yesterdays left overs . Either they dont care, or they think the public are idiots ♀️. It’s becoming a joke.
Edit 12/17:
After reaching out to Tim Hortons corporate as they requested, they escalated my complaint to the store…. who has yet to respond or reach out.
… moreEdit 12/17:
After reaching out to Tim Hortons corporate as they requested, they escalated my complaint to the store…. who has yet to respond or reach out.
hayffa
The place does not deserve one star. The worker was rude and impolite, acting in his absence and yelling at me. I ordered a small cup of coffee and two creams only. When she left the road, the coffee was not good. So I respectfully returned to talk to her from the window. She was yelling and upset and telling me not to come back again. Does she have the right to treat customers like this? I hope the manager in charge of the place sees this complaint against the female worker. I am really shocked by her bad treatment. I will never return to this place ever.
… moreMathew Kumar
I have paid for a breakfast menu sausage,Egg and cheese on a English muffin but they provide me egg make English muffin with in a bite I have noticed and took back the manager Name Jessica not sure she lied about her name was so rude and pretended like eaten she is the one of the worst experience I ever had please stay away from this location
… moreJudie Tedesco
Terrible food. Just got the chicken fajita wrap. The chicken looked like itbhai been sitting out all afternoon. Menu choices don’t match Tim Hortons website. If you just want coffee this Tim Hortons might be fine. But I won’t go back looking for food.
… moreNoir Enrique
Go to any other location BUT this one. Customer service is awful, every single review talking about it is not exaggerating. If you look at the images- you’ll see a photo of the ~wonderful~ ladies that I and apparently someone else had the privilege of interacting with (one’s tucked away in the back of the pic). I know it’s early- but guess who signed up to work the 8am shift at a customer service job? You. I’ve worked opening shifts before too, except you’d never catch me acting snappy and dismissive, or sound like I have no life in me when speaking to my customers, no matter what’s happening in my life. It’s common sense… I believe?
To Tim Horton’s: Might wanna consider speaking (or even a further action…) to these ladies. Perhaps a refresher course on how to have basic human decency, there’s enough reviews on them as it is.
… moreTo Tim Horton’s: Might wanna consider speaking (or even a further action…) to these ladies. Perhaps a refresher course on how to have basic human decency, there’s enough reviews on them as it is.
Rick Ridley
Absolutely horrible service. Anytime between 2:45pm and 3:15 pm during the week that I have gone there through the drive through no one responds. Sit and wait and say hello no one responds. Drive around and seen two workers and one customer at the counter. Get some people there that wants to work. How aggravating.
… moreIrene Notaro
0 stars .Apparently the woman working the grill cannot multitask between 1 customer at the counter and drive thru. This location has really gone down hill. Went to Dunkin awesome customer service all around.
… moreAmber Fisher
This is my favorite Tim Hortons location! The drive through always moves fast and they make me coffee perfect every time!
… moreBrittany Ackerman
Just left the drive thru and wanted to make a comment about the girl who brought me my drinks, she was just rude. Even after I said hi and thank you she didn’t say a word and looked mad. I just don’t understand why people work in customer service and can’t even say hi or you’re welcome, or at least respond to customers. Makes me not want to return but it seems to be happening every where you go now a days.
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