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Located at 459 Division Street,North Tonawanda ,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 459 Division St, North Tonawanda, NY 14120
Phone: (716) 389-0019
Website: https://locations.timhortons.com/en/ny/north-tonawanda/459-division-st/
Order and Reservations
Order: Order online
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Reviews
Brooke Turner
They make your coffees backwards. I work for tim hortons and this place always has to dump some of my drink out to add cream in , leaving it to be completelynot what i ordered if half is being dumped. Cream goes in FIRST , thats what we’re taught right away. Everyone. It’s not your little mug at home. Do it right
… moreWho IAM716
The girl at counter was awesome! Thank you for your hard work. But THE MANAGER CLEARLY IGNORED ME FOR 5 MINUTES standing at counter. GET OFF THE PHONE AND GET YOUR HANDS DIRTY HELP YOUR STAFF!!!!!!!
Thats plan rude.
Thank you young lady for amazing service, manager should take some notes! Dont ignore your customers when we can see you!
… moreThats plan rude.
Thank you young lady for amazing service, manager should take some notes! Dont ignore your customers when we can see you!
Tim J
I don’t ever complain about bad or poor service unless its absolutely inexcusable. I wish you could give no stars because that’s how ABSOLUTELY TERRIBLE this location is. I went through the drive thru & ordered a med & LG coffee for roll up the rim. I was never given a total, just told pull up. I was given a game cup & a regular cup so I asked for a game cup but was told LG wasn’t available which should’ve been mentioned but I asked for a medium game cup which other location do without even having to ask. I was told no. Just so completely unprofessional and worse part was my LG latte was filled barely halfway. I had to go back after getting halfway home to ask can she fill it all the way which I recieved major attitude as if I’m the one who messed all this up. She made a latte in a new cup & filled my cup with the rest then walked away saying nothing to me to attend to the drive thru with more attitude. I asked for her name & she told me she can’t give me her name. This was by far the worse customer service I’ve EVER experienced anywhere. I called the store to ask her name again & was hung up on. Something needs to be done with this location because it is the worst in the area by miles!!! Shocked this location remains open with employees like this young girl working there.
… moreMikeey T
I don’t know how there’s any bad reviews here honestly . I’m a regular at this Tim Hortons. I’m there every morning for my coffee and breakfast sandwich (Sausage egg and cheese on everything bagel and double double.) And then soon as I pick my kids up from school I’m there for another coffee and some donuts or a muffin for them. You won’t get faster service at any other Tim Hortons. I can100% guarantee that. Soon as you pull up, they’re handing all of your food out to you or coffee. The shorter girl is my favorite, she’s always got this big smile on and I love that. Great customer service
… moreJustin Jimerson
Do yourself a favor and drive 5 minutes to another Tim Hortons, this is by far the worst Tim Hortons to exist, I would give them zero stars if that was possible, they always claim they are out of something, long wait and when you finally get your order it’s wrong or there’s something wrong with it, I will never go to this Tim Hortons again, I live right around the corner and I will happily drive an extra few miles to the next closest
… moreKacey & Sergei Niese
We visit this store , and I wanna share our disappointment experience at a coffee shop on Saturday, March 8, 2025. As we encountered a rude behaviour from a staff member (a lady wearing head covering ) wanna say sorry for my description as I forgot her name her name tag is not that seen and it was got covered from her head cover who spoke unprofessionally to both the customers and her colleague, name Ali. Ali is polite while taking the order. However, the rude staff member interrupted Ali, raised her voice, and roughly grabbed the computer for taking the order during payment. She asked me what kind of card I’m using When I explained that I’m using a card from Canada, the staff member questioned it rudely. I hopes the shop’s management addresses this issue to improve customer service.Shes rude when just check the menu on the screen we didn’t even go near the counter yet she stared at us we even told her we’re not yet ready to order we’re still checking it. She raised her voice telling us “Call me when your ready to order and walk out from the counter to go inside the room in the corner “
… moreBrooke Ciesiolka
Both people we interacted with were very rude as if it were an inconvenience to have customers. We have only been to Canadian Tim Horton’s and expected the same great service and good quality but were met with rude employees and stale donuts! 🙁
… moreMeg
ICE CAP MACHINE IS NOT CLEANED PROPERLY. As someone who has worked for Tim Hortons for a long time. I can tell when a machine has not been cleaned properly. The ice cap mix compared to all the other Tim Hortons is absolutely disgusting. I quite literally live behind this Tim Hortons, and will drive to young Street before I order here. Which sucks because I ordered Tim Hortons at least twice a day and hate driving… Please clean your machine properly..
I’m not filling anything out. DO YOUR JOB ITS DISGUSTING!
… moreI’m not filling anything out. DO YOUR JOB ITS DISGUSTING!
Ry Nachreiner
I got the new kiwi strawberry thirst quencher. Literally the fruit tasted weird both days I tried it. Today it made me very sick.
… moreLori Hurley
I never write reviews but this location is awful. I ordered two coffees both iced they gave me one hot. When I said oh sorry these are both supposed to be iced the woman was shockingly rude and said they read it back to me. I apologized and said i didn’t hear that. I said I would be happy to pay the difference and her solution was to charge me 25 cents for a cup of ice. She then told her coworkers just give her the ice she is all set. I am so polite and was just too stunned to say anything. I am honestly still in shock.
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