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Located at 501 Mill St,Watertown,NY,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 501 Mill St, Watertown, NY 13601
Phone: (315) 782-4400
Website: https://locations.timhortons.com/en/ny/watertown/501-mill-st/
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501 Mill St – Tim Hortons
501 Mill St Watertown, New York 13601-1913 – USA. 501 mill st. Directions. Watertown NY, 13601. 3157824400. Ways to order. Drive Thru. Mobile Ordering. Dine in …
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Reviews
hippiety
it was my first time here and it wasn’t bad, i got the strawberry watermelon kiwi refresher and it was sweet and mainly tasted like watermelon. and the breakfast sandwich tasted like popcorn to me but it was still good.
… moreBetty-Jean Maclachlan
The staff is always SO friendly and accommodating. They remember our orders and my dad has early dementia and they are so sweet and nice to him.
It’s the only Tim’s we go to because of how welcoming they are. ❤️
… moreIt’s the only Tim’s we go to because of how welcoming they are. ❤️
Olga Collins
One of my fav coffee place in Watertown, friendly personal, cozy, the best cappuccino espresso
… moreMarla MacDonald
Bro idk who’s working there but holy shit. I pulled up to the drive thru and they started taking our order and I said I was getting something else as well no reply…… I waited for about 5-10 minutes and still no reply so I pulled up the window. I got a brown butter iced latte and when I pulled up the girl asked “what are you waiting on” there was literally no one in front us so this tells me that they didn’t get our order in the first place. Then they give us the drink and she didn’t have us pay either, and the coffee is shitty like it doesn’t even tastes like brown butter like it tastes like I’m eating coffee grounds.
… moreJ B
Very poor experience overall.
The ownership and management at this location clearly do not prioritize quality or customer service. The service is consistently slow, disorganized, and unfriendly, and the products are often subpar and poorly prepared compared to other Tim Hortons locations.
This restaurant is located in a part of Watertown that already struggles with reputation issues, and unfortunately, this business does nothing to improve that. Cleanliness, consistency, and professionalism all appear to be lacking.
Based on my experience, customers should eat here at their own risk. There are far better options in the area with higher standards for food and service.
… moreThe ownership and management at this location clearly do not prioritize quality or customer service. The service is consistently slow, disorganized, and unfriendly, and the products are often subpar and poorly prepared compared to other Tim Hortons locations.
This restaurant is located in a part of Watertown that already struggles with reputation issues, and unfortunately, this business does nothing to improve that. Cleanliness, consistency, and professionalism all appear to be lacking.
Based on my experience, customers should eat here at their own risk. There are far better options in the area with higher standards for food and service.
Jess Smith
The staff were exceptional and the coffee tasted great. My brother tried a new drink and was really happy with his choice. This Tim Horton’s is one of my favorite stops when I am in town.
… moreWayne Landreth
For my first visit it was pleasant. I came in on Black Friday wanting to give this place a try thanks to my trip to Korea making me love coffee culture. The place was decorated in Holiday attire. I ordered a medium Original Blend and a Christmas tree donut. The coffee was nice and hot. And the donut was delicious. I was planning on staying around longer to draw in my sketchbook but since it was an hour before closing as they were to close at 2 PM and I was there around 1 PM I left after finishing my donut as I didn’t want to hold them up. The service was nice and overall it seems like a nice enough place. I’ll be back again:)
… moreDonald Hanson
I ordered the iced cinnamon Caramel coffee. It was delicious, like usual. The store was very borderline gross. Full trashes, dirty tables, just generally dirty. I can see there is only 3 employees on, and they were very busy in the drive thru.
… moreJohnny Crossley
Tim Horton’s donuts blow Dunkin’s lame excuse for donuts out of the water. Cheaper prices too. Small staff, but they’re always friendly.
… moreCortney Lynn
Everytime I have gotten coffee from here over the past few weeks it has tasted burnt and stale. I know that closers have a tendency not to brew fresh pots every 20/30 mins but I mean if there is less than a half of a pot and someone orders a extra large just brew a new POT of coffee so it’s fresh you’ll have to start one anyway for the next customer. It’s not like they are charging you to brew a fresh pot it’s part of customer service and it isn’t going to cause you much effort. Just ripping the bag putting it in the filter and hit a button! It’s every time I get coffee here lately !! It’s such a waste of money and a disappointment when it tastes like that and it’s my only stop on the way home from work. So please. Just talk to your staff about the importance of brewing fresh coffee. Like tonight there was a small line the poor guy was by himself and a girl was outside sitting on the curb by the door talking with a couple people clearly on the clock with a headset on. She didn’t budge a bit because once I left the drive thru with my order she was still sitting there talking away and if she would have provided the one guy working with some HELP.. he might not have been so overwhelmed and had time to brew a fresh pot… just saying because if it taste like this again I’ll have to get my money back I’m sick of dumping an extra large down the sink..
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