Kimberly Siersdale
Ashley greeted us with a bright smile and a warm, inviting demeanor as she took our order. She offered insightful recommendations on their delicious bowls and enthusiastically shared that Tuesday nights are dedicated to Taco Tuesdays, which added to our excitement. In the photos, you can see Stacy, the attentive manager, personally delivering our food. It was clear that we were in good hands; her professionalism shone through every interaction as she ensured everything was just right for us. The prices at this establishment are remarkably reasonable, and the portions are generously sized. We were particularly impressed by the array of different sauces available for the bowls and tacos, each offering a delightful burst of flavor that complemented our meals perfectly.
… moreChris Connell
People are nice, the food is great. My burrito was huge and tasted pretty good. My only issue and it’s not a big one is that their choice of multicolor lights inside makes my food look funny. I’d come back during the daytime though.
… moreEdward
1st & last visit. I’ve only been to this one location (maybe other locations are better?). I describe their food as typical, American fake-Mexican styled fast food. In concept, it is a step above Taco Bell that wishes it could be Chipotle, but just doesn’t deliver. ORDERING: Ordered online and given 14min pickup time. Arrived a few mins early and announced presence. Watched as 6 groups came in, ordered at counter, got food, and left. Checked on my order and was told in progress. Got order 25 minutes after the 14min time. SERVICE: Had a dull experience with a middle aged female employee whose demeanor, hygiene, and low kemptness made it apparent she hates her life, job, and people. SAUCES: Was grossed out by the dirty sauce bar. Dirty nozzles with caked on dried drips; Mess all around; Even trash on/around the bar. Tried several sauces. Most of them tasted very similar. Having a huge variety doesn’t matter when half of them are minor variations. The hots are not hot and the milds are just sugar based. They should consider focusing on 2 or 3 styles and trying to do them well. FOOD: Had “ATOM BOMBS”. High processed Tortilla wrap made with no love; Almost texture-less and virtually flavorless. Filling is just cream cheese and bits of jalapeños…That’s it…The laziest, most “no craps given” recipe possible. Served with sour cream, because why not add more milk fat on top of the milk fat? and a super sweet dip sauce. Zero star item. Had CHICKEN BURRITO. It is wrapped in the same manufactured tortilla. It seems they went out of their way to find a supplier of the most generic and loveless Tortilla possible. Also, the burrito was mostly tortilla. I was 1/3 of the way through with no chicken found. I stopped, unwrapped it and went looking for chicken. I found 4 chicken cube pieces slightly larger than sugar cube size. 4 pieces. I may have already eaten a couple more and not realized it because they were small and flavorless. My box had the burrito and 9 tortilla chips. 9. Perhaps there is a chip shortage in Sarasota?
… moreKasey Dean
Wow, I’m blown away by their customer service!! You’ve earned 3 new loyal customers! Thanks to Melanie and Paul! Best chips ever too!
… moreCassie Friedman
I don’t know what it is but every single time I order from this location, something is wrong. Missing a queso. Missing chips. Missing the drink. Ingredients that should not be on the order are on the order. Today it was the side of curdled queso and the cheese on my order (which was ordered with no cheese, no sour cream) that was my last straw and I had to leave a comment. I’m so bummed about this restaurant and the lack of checking orders before they are delivered, and checking the order ticket before making the product. I don’t know if this a corporate issue, or a management issue, but it’s certainly an issue.
… moreBrandon Ziegler
Pretty darn good food. I’ve gotten a few things here and have always been satisfied. Meat portions on certain things are a little light and less filling but flavor is there for sure. I like the chimichanga with queso on top. It was recommended by a very sweet employee. I’ve been here a few times. Quality and cleanliness is always on point. They do a bunch of hot sauces instead of salsa. You have to pay extra for salsa. I’m not a big fan of any hot sauce other than cholula original so far. 4/5 is a good solid score. I like the place and end up here every couple of weeks.
… moreR Lin
Tijuana Flats always looks so groovy and alluring anywhere I go and see one. Even more so since I work for DoorDash and constantly pick up orders from the Lakeland location. So coming here was never and if, but a when. I just didn’t plan on going to a random one in Sarasota before hitting the Lakeland store.
I absolutely love the wacky eccentric way that all Tijuana Flats are decorated. Definitely their trademark and I am all for it. I was specifically really interested in taste testing their sauce station, which literally has probably about 20 different hot sauces to choose from. Right up my alley.
I got the burrito bowl and it was decent. Next time I go I want to either try a legitimate burrito or the enchiladas, which are always my top pick for Mexican food. I still enjoyed the bowl but I don’t feel I got the full effect.
The girl working was absolutely the sweetest person and I wish I had gotten her name because she deserves a shout out for being so friendly and accommodating. Overall, I’d come back to a Tijuana Flats. Not necessarily because it’s incredible food, but it’s still not bad and the overall experience is quite fun. I’d also recommend the peach hot sauce (yup sounds super weird but I promise you will be amazed)!
… moreMary Beth Shirzadi
Busy little cafeteria styled Mexican food place.
Very reasonable prices!
I enjoyed a cold Modelo and the pulled chicken taco on a hard shell!
Larger than I imagined. Very tasty!
… moreLottie L.
I’ve purchased food here in the past but never dined in. The ambiance is nice. The music choice in the background was pretty good – my little ones stood up to dance to it. Theres room for improvement with the customer service. Back to the food. I tried to like the dine in experience but the service and food weren’t good. The tortillas were kind of hard and the ground beef was more on the cold side. My kids had a tough time biting there food. I had to cut out the hard part. The dessert snacks was pretty good. I’m not sure I’d recommend this place with confidence if someone asked where to eat in the area, nor am I sure I’d eat here again.
… moreBobby Montgomery
Grabbed the Thursday deal for a bowl with a side of queso. My wife’s flautas were really good.
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