Social Profile: 
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
… View more
Address and Contact Information
Address: 60 Christopher Columbus Dr, Jersey City, NJ 07302
Phone: (856) 395-5388
Website: http://thepowerplantcafe.com/
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
The Power Plant Cafe: Plant-Based Smoothies Juices Meals
A plant-based cafe offering smoothies, fresh pressed juices, meals, baked goods, and coffee. We focus on providing healthy food.
Home – Power Plant Kitchen – Vegan Restaurant in Jersey City, NJ
361 Newark Ave Jersey City, NJ 07302 Get Directions (732) 865-4917 Monday – Tuesday: Closed Wednesday – Friday: 11:00 am – 8:00 pm Saturday: 12:00 pm
thepowerplantcafe · Jersey City, NJ – Instagram
New year, new fuel Smoothies from @thepowerplantcafe with a location tucked inside @basenj gym in downtown Jersey City, are the perfect way to kick off fresh …
Reviews
Nate B
Ordered too good to go, and this is what came in the $4.99 bag. From a cost perspective, this is an incredible deal, these are some expensive cookies and ginger shots. That being said, if you don’t like health shots and oatmeal raisin cookies, this will not be a good offer for you. Unfortunately, I do not like either of those items but you can’t chose with too good to go. The cookies are shockingly good
… moreDave
I reached out to Sam, the owner, via email before writing this but did not receive a response.
On Nov11th I went to the cafe around 8:30pm to order “The Classic” smoothie. I ask the lady working there if she could make it with almond butter instead of peanut butter as I am semi-allergic to peanut butter. She finishes making the smoothie, I say thank you and start walking away. As I’m walking to the locker room I take a sip and instantly notice peanut butter is in the smoothie. I go back, mention the mistake, say why I can have peanut butter and ask for a new one. At this point it’s fine, mistakes happen, and I didn’t have enough to have a serious reaction, only losing feeling in my lips and tongue, I’ll live. But out of nowhere she says “Next time say you want almond butter make sure to mention its because you are allergic to PB..the butters are stored right next to each-other and I’ll make sure to focus on getting the right one.”
I’ll be honest: I’ve never been blamed for someone’s incompetence as I’m being wronged…If you go to a fast food restaurant where there is a kiosk to order food and you click to substitute an item, do you need to yell to the cooks in the back why you did that? No..you dont.
She admitted she doesn’t pay attention to orders, that the system is set up in a way where it can happen, and if it does.. it’s my fault even though she admitted I did ask for almond butter from the beginning..is it really the customers fault when you didn’t make what they asked for?
She finishes the smoothie and says “Here’s your smoothie.” I don’t say anything and just take it. Clearly annoyed; she follows me as I walk away and repeats, “Here’s your smoothie, here’s your smoothie, here’s your smoothie.” To this I respond “I heard you.”
I am not saying “thank you” to someone who just blamed me for their incompetence. I followed up by saying “Your last comment about me having to stress the importance of what I ask for so that you don’t mess up is crazy, you should be able to make what people ask for no matter the reason why they ask for it.” She mentioned that everything’s alright because I got the smoothie I asked for, and repeated it can happen based on where things are stored behind the counter (sounds like the jars for each butter are right next to each other). I tried to explain this isn’t a simple mess-up, should this happen to someone who had a more serious peanut allergy, there could be a more fatal consequence. She cut me off before I could say any of that. She asks if I go there often and then asks for my first name, which I had no problem sharing. I assumed she would share hers and then just apologize which is all I wanted to hear. But no, she never shares her name, instead with a smirk she says “What’s your last name, I’ll make sure my boss takes real good care of you.” At this point I’m completely flustered/upset and walk away. Was that last question a threat?
Making a mistake is one thing, it happens all of the time. Customer service roles can be miserable, especially at night, I’m incredibly sympathetic to that fact. And let’s be real: I’ve been going to this cafe for a year..people have messed up before. But they apologize, make a new one, I say thank you, and it ends up being no big deal. But she was confrontational, antagonistic, negligent, and unwilling to apologize or admit wrongdoing.
I have a brother that is deathly allergic to certain foods, I wouldn’t want to think he could go somewhere where they sometimes “don’t pay attention” to what they put in to his food. It was upsetting and downright disappointing.
In short: She doesn’t care about your order or your health. If you are allergic to certain foods you are rolling the dice going here..good chances it ends up in your drink. Just make sure to say “thank you” when you get sick.
… moreOn Nov11th I went to the cafe around 8:30pm to order “The Classic” smoothie. I ask the lady working there if she could make it with almond butter instead of peanut butter as I am semi-allergic to peanut butter. She finishes making the smoothie, I say thank you and start walking away. As I’m walking to the locker room I take a sip and instantly notice peanut butter is in the smoothie. I go back, mention the mistake, say why I can have peanut butter and ask for a new one. At this point it’s fine, mistakes happen, and I didn’t have enough to have a serious reaction, only losing feeling in my lips and tongue, I’ll live. But out of nowhere she says “Next time say you want almond butter make sure to mention its because you are allergic to PB..the butters are stored right next to each-other and I’ll make sure to focus on getting the right one.”
I’ll be honest: I’ve never been blamed for someone’s incompetence as I’m being wronged…If you go to a fast food restaurant where there is a kiosk to order food and you click to substitute an item, do you need to yell to the cooks in the back why you did that? No..you dont.
She admitted she doesn’t pay attention to orders, that the system is set up in a way where it can happen, and if it does.. it’s my fault even though she admitted I did ask for almond butter from the beginning..is it really the customers fault when you didn’t make what they asked for?
She finishes the smoothie and says “Here’s your smoothie.” I don’t say anything and just take it. Clearly annoyed; she follows me as I walk away and repeats, “Here’s your smoothie, here’s your smoothie, here’s your smoothie.” To this I respond “I heard you.”
I am not saying “thank you” to someone who just blamed me for their incompetence. I followed up by saying “Your last comment about me having to stress the importance of what I ask for so that you don’t mess up is crazy, you should be able to make what people ask for no matter the reason why they ask for it.” She mentioned that everything’s alright because I got the smoothie I asked for, and repeated it can happen based on where things are stored behind the counter (sounds like the jars for each butter are right next to each other). I tried to explain this isn’t a simple mess-up, should this happen to someone who had a more serious peanut allergy, there could be a more fatal consequence. She cut me off before I could say any of that. She asks if I go there often and then asks for my first name, which I had no problem sharing. I assumed she would share hers and then just apologize which is all I wanted to hear. But no, she never shares her name, instead with a smirk she says “What’s your last name, I’ll make sure my boss takes real good care of you.” At this point I’m completely flustered/upset and walk away. Was that last question a threat?
Making a mistake is one thing, it happens all of the time. Customer service roles can be miserable, especially at night, I’m incredibly sympathetic to that fact. And let’s be real: I’ve been going to this cafe for a year..people have messed up before. But they apologize, make a new one, I say thank you, and it ends up being no big deal. But she was confrontational, antagonistic, negligent, and unwilling to apologize or admit wrongdoing.
I have a brother that is deathly allergic to certain foods, I wouldn’t want to think he could go somewhere where they sometimes “don’t pay attention” to what they put in to his food. It was upsetting and downright disappointing.
In short: She doesn’t care about your order or your health. If you are allergic to certain foods you are rolling the dice going here..good chances it ends up in your drink. Just make sure to say “thank you” when you get sick.
Charlie Baldwin
The warm protein drink was great. Avocado toast was fine, 6/10. The service on that particular day was extremely slow. They only had 1 person working there for a while and we ended up being there almost an hour for what we thought was quick service. I would say check to see how many people are working before you order if you’re in a hurry.
… moreG SP
I wanted to take a moment to respond to Dave’s post because I was the only other person there during this interaction. It was just Dave, the employee, and me. The way the situation was described in his review does not reflect what I witnessed.
Yes, a mistake happened. The employee accidentally used the wrong nut butter, and the moment Dave brought it up, she apologized immediately and looked genuinely upset with herself. She remade the smoothie right away.
While she was making the second drink, she calmly explained how the mix up happened and noted that the jars are close together. She was not blaming him. She was not making excuses. She was simply sharing how the mistake occurred and suggesting he mention his allergy to anyone else making his drink in the future as a precaution. Her tone was gentle and sincere. She never followed him. She never stepped out from behind the counter. She never mocked him or threatened him. After remaking the smoothie, she asked for his first and last name so she could comp the next drink. When he did not want to give his last name, the conversation shifted, but she stayed polite and apologetic. She clearly felt terrible about the mistake.
The tone of Dave’s post suggests hostility, negligence, and intentional disregard for his safety. That is not what happened. What I saw was a young employee who made a human error, took responsibility, apologized several times, fixed it immediately, and then tried to do something kind to make up for it.
For anyone reading Dave’s post, please know that the staff at this café consistently goes above and beyond. They are kind, attentive, and always wonderful to talk to after a workout at Base!
… moreYes, a mistake happened. The employee accidentally used the wrong nut butter, and the moment Dave brought it up, she apologized immediately and looked genuinely upset with herself. She remade the smoothie right away.
While she was making the second drink, she calmly explained how the mix up happened and noted that the jars are close together. She was not blaming him. She was not making excuses. She was simply sharing how the mistake occurred and suggesting he mention his allergy to anyone else making his drink in the future as a precaution. Her tone was gentle and sincere. She never followed him. She never stepped out from behind the counter. She never mocked him or threatened him. After remaking the smoothie, she asked for his first and last name so she could comp the next drink. When he did not want to give his last name, the conversation shifted, but she stayed polite and apologetic. She clearly felt terrible about the mistake.
The tone of Dave’s post suggests hostility, negligence, and intentional disregard for his safety. That is not what happened. What I saw was a young employee who made a human error, took responsibility, apologized several times, fixed it immediately, and then tried to do something kind to make up for it.
For anyone reading Dave’s post, please know that the staff at this café consistently goes above and beyond. They are kind, attentive, and always wonderful to talk to after a workout at Base!
Mostafa Solaiman
3pm on October 5th. Employee working here changed garbage bag liner then proceeded to make my order without washing her hands. She did put on gloves, but that’s still not sanitary. I Didn’t say anything. Ordered a toasted peanut butter as that’s the only thing I ever order from here. She gave me a smoothie. I Realized it was cold and brought it back. Politely told her this isn’t what I ordered. Instead of correcting it she started arguing with me that this is “clearly” what I ordered. I told her this isn’t what I ordered. I didn’t place blame, I wasn’t combative. I’ve worked in customer service my whole life so I understand mistakes happen, it’s no biggie. But trying to ward off accountability when no one was trying to hold you accountable is bad customer service at best. Walked away. Spent $11 on nothing. Please teach your employees to wash their hands regularly and not to be defensive when no one is being offensive. This place constantly mess up my order and the price is always different and the one thing I order is never made consistently. most of the time I say nothing or I politely point it out. Generally I just accept it because it seems like this place is staffed by untrained employees and it probably doesn’t have the funding for adequate training and consistency. I get it. But the least they can do is hire people with some basic customer service skills. Never coming back here.
… moreSoumya Garg
Had their green balance smoothie and it was really good! I personally don’t like the taste of protein powder but you can ask them to make without it.
… moreMonica Harris
Love this place. I have been patronizing The Power Plant about 3 years. The service is amazing . I always feel welcomed . I love the mushroom coffee, desserts, smoothies and the coconut water. The sunlight in the window. lol! Highly recommend it! .
… moreLillie Vaks
That protein drink was one of the best ones I’ve ever had The women at the counter is super sweet. Well worth the parking challenges.
… moreFrankie Claudio
The place is a blessing. I got a drink and when i heard the price I told the gentleman that I was hoping it was not 7 dollars. I said I was surprised about how affordable are all the prices being that it is a healthy spot and he said that he wants everything to be affordable for everyone. Then he told me he was the owner . It was also amazing to see an owner being so humble taking the order to the table for a guest. That is what you define as customer service. You go above and beyond.
… moreNancy Perls
I am a regular at the Power Plant Cafe as I’m addicted to their smoothies and quick bites. I love that I can feel good about grabbing something healthy, delicious and filling and they are always adding new monthly specials to try. The owners and staff are very friendly so I’m happy to support a local business. 🙂
… more