
Don’t let hunger pull you away from the game! The Playbook Sports Bar + Grill has all the action covered while you tackle your hunger. From wings to nachos and burgers to ribs, you’ll find options that take even the biggest appetites to the goal line. The Rose Gaming Resort defies expectations in all that it does, including entertainment! Free live entertainment Friday and Saturday nights at The Playbook.
Hours
| Tuesday | 11 AM–2 AM |
| Wednesday | 11 AM–2 AM |
| Thursday | 11 AM–1 AM |
| Friday | 11 AM–1 AM |
| Saturday | 11 AM–2 AM |
| Sunday | 11 AM–2 AM |
| Monday | 11 AM–2 AM |
Address and Contact Information
Address: 17680 Colonial St, Dumfries, VA 22026
Phone: (571) 866-1650
Website: https://www.therosegamingresort.com/food-drink/the-playbook/
Menu Photos
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The Playbook | The Rose Gaming Resort | Dumfries, VA
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Reviews
I visited Playbook last Wednesday for Latin Night. Let me start with the positive: the band was AMAZING. The live music was the highlight of the entire night, and if I thought I wouldn’t walk away disappointed again, I’d return just for them.
Now for the part that truly needs attention.
Our server, Ethiopia, took 25 minutes to bring our very first drink order. My party and I were patient—we know people are overworked and short-staffed these days. Still, she never once checked in or updated us. We had to request water for my husband three separate times.
Because we were enjoying the band, we ordered another round. That second order took 35 minutes and 42 seconds to arrive. During that wait, another server—who was not our own—ended up helping us more than Ethiopia did.
When it was time to cash out, Ethiopia brought a check that included an extra drink we hadn’t ordered. She said she’d remove it, so I asked to speak with a manager. Sixteen minutes passed before she returned—still without the corrected check, still without a manager—yet she was ready to take my cash. When I told her again that I needed a receipt and the manager, her response was, “Well, I don’t know, I told her.” At that point, the attitude and lack of accountability were too much. I did tell her how rude she had been, she snapped back, and then she walked off.
I finally spoke with a supervisor who informed us it was her first day, and eventually the manager came out. I repeated everything that had happened and expressed how unacceptable our experience with the server was. The manager offered a food voucher—which we neither wanted nor accepted. All we asked was that Ms. Ethiopia receive the training she clearly needs.
It’s unfortunate, because this place has so much potential. But at this rate, the frustration simply isn’t worth it.
I would never treat someone this way at my workplace, and customers shouldn’t have to tolerate it here either.
Store brand cheap pizza passed off as a pepperoni flatbread. Equally cheap fish with adequate fries. Basically inedible.
The waitress didn’t return for half an hour by which time our party had left without taking more than 2 bites. Good job we didn’t want a refill. I paid the bill for literally nothing, will never eat there again & you should do the same :(.
Oh, we were seated right under a 6 foot speaker were we couldn’t even hear each other talk.