
Address and Contact Information
Address: 1182 E Powell Rd, Lewis Center, OH 43035
Phone: (614) 987-6014
Website: http://pancakehousecolumbus.com/
Menu Photos
Order and Reservations
Order: Order online
thepancakehousefamilydiner.toast.site
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Reviews
Casey was absolutely outstanding from the moment I arrived. She takes “service with a smile” to a hold new level! She greeted me with a warm smile, checked in regularly, and gave me the space to settle in and enjoy reviewing the menu. I knew I wanted the soufflé delight with bananas, strawberries, and strawberry syrup, and she was fantastic in answering my questions—especially around ingredients, gluten-free options, and recommendations based on her experience.
Her knowledge, positivity, and professionalism truly stood out. She was attentive without being intrusive and made the experience relaxed and enjoyable. I arrived early in the morning when it was quiet, but as the restaurant filled up, her level of service never changed. Even as her section grew, she remained consistent, attentive, and genuinely caring.
By the time I left, she was managing several tables with the same grace, energy, and attention to detail. Thank you, Casey, for providing such exceptional service and making the experience memorable! I also ordered bacon and eggs:)
Menu has all the standards and all kinds of variations are possible. Clearly people like it, as we got the last table and others came in behind us. The staff was working hard, but were still gracious and able to answer all our questions.
We got some of their combos and oatmeal, made some substitutions and upgrades, and the waitress did not bat an eye!
Food came reasonably quickly, especially considering that there were only two people working the kitchen. Portions are very plentiful.
I noticed some hot sauce bottles on the counter and the logo on the waitresses apron and asked about them. Turns out they were made by her Father and were available for sale. I tasted all three and liked the flavors. Ingredients were straightforward and not packed with chemicals. Prices per bottle is very reasonable so I will probably order some soon.
Overall a really good experience.
She paid attention to the little things, too. Without us even asking, she quietly brought extra napkins to the table after noticing our child and what we might need. That level of awareness and care is rare and so appreciated.
10/10 for service, attentiveness, and genuine pleasantness. We’ll definitely be back!
We tried huevos rancheros, avocado toast (avocado at its exact point of ripeness) and strawberry crepes, everything fresh and tasty.
A minor detail when they left the door next to the kitchen opened, then we started to feel all place fresh, a little uncomfortable.