Signature pancakes & other American breakfast classics all day in a casual setting.
Hours
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | 7 AM–4 PM |
| Sunday | 7 AM–4 PM |
| Monday | 7 AM–4 PM |
Address and Contact Information
Address: 19355 W 10 Mile Rd, Southfield, MI 48075
Phone: (248) 357-3399
Website: http://www.oph-mi.com/
Menu Photos
Photo Gallery
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Reviews
After being seated, we waited roughly 15 minutes before our server brought water to the table. There was no greeting or introduction, just waters dropped off with a brief statement that she would be back. Unfortunately, another 30 minutes passed and we still had not been helped. No order was taken, no check-in, nothing.
We happened to notice an old friend, MaRina, working today and said hello. She immediately noticed something was wrong, and after we explained that we had not been assisted, she kindly stepped in and took our order after getting approval from Alexus (whose name we only knew because it was printed on the receipts left on the table).
What made the situation even more unsettling was that during this entire time, Alexus was actively engaging in full conversations and providing service to her other tables directly next to us. This made it unclear why our table was repeatedly ignored and left us feeling uncomfortable and unwelcome.
We have been coming here consistently for the past two months and have always had great service, which is the only reason we stayed instead of leaving. We were very close to walking out if MaRina had not stepped in to help. Normally, we request to be seated in Demiah’s section, but unfortunately she was not working today.
What truly ruined the experience was overhearing Alexus speaking loudly about us afterward, pointing and implying that we were attempting to get free food because we knew MaRina. That accusation was inappropriate and unprofessional. If we had known MaRina was working, we would have requested her section from the beginning and avoided this entire situation.
A sincere thank you to MaRina and Mary who listened to our complaint and provided a discount for the inconvenience. I truly hope this does not become a recurring issue, but unfortunately, this experience has left us unsure if we will return.
After about 20 years I was able to get to experience this place!
Word of advice: Go during the week when people are at work and school. Otherwise you’ll be waiting 20 years like I did lol.
The wait was worth it though. Didn’t disappoint. I LOVE the pancakes. Can’t wait to go back!