
The Jalapeno Tree is a family owned full service restaurant with a passion for Crazy Good Mexican Food. We strive to create a family friendly environment with a focus on fresh food, quality ingredients and exemplary service. Celebrating over 30 years of business has allowed our Pepper Posse team to create unique food experiences using fresh, healthy ingredients in a made to order scratch kitchen. While fajitas remain a local favorite, items like our Summer Salmon Salad with fresh watermelon, oranges, pineapple, and salmon over a bed of greens provide refreshing options. We know rice and beans are a must for Mexican Food but, we like to change things up with offerings of squash/zucchini, tortilla soup, and Key West veggies as optional sides
Informal Mexican chain with a big menu of hearty staples, plus a few American dishes.
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Mexican Restaurant in Longview, Texas – Jalapeno Tree
The Best Mexican Food in Texas | Jalapeno Tree Restaurant
Jalapeno Tree | Longview TX – Facebook
Last Updates
Reviews
First impression: Avg Tex Mex Restaurant, typical lighting, staff cheerfully working, serving up all the favorites.
WHAT I GOT: When I opened up the menu, I was greeted with prices for lunch, that were well out of the scope for this area. Ridiculous for that of a local chain, but already being here, might as well order, settling on the Fajita Quesadilla $15 for a lunch portion (10-11 elsewhere).
Chips: lacked salt in chips and sauces, but with the addition of the green sauce they provide, raises the bar. I’d like to see this in other restaurants. 3 of 5, for major reduction for seasoning, and presentation.
Food: I didn’t have a major belief it was going to be the epic experience, by this point, but I expected more for my money in the aspect of appearance, and as for the taste, seasoning was a bit lacking, yet again. 2 of 5.
Service: This server worked hard, and her score is probably what saved overall from being worse.
Overall Take: Go to one of the other places, or even Juicy’s Taco. Management needs intervention here, I don’t know if this is brand standard, help them lord if it is. 2 of 5 Overall.
While boxing up his food, my fiancé found multiple strands of hair in his burrito. The hair was under the food, not placed on top, and two strands came up on his fork while transferring it to a to-go box. After looking further, he found another strand. Not only did he find food in his food. We calmly showed our server and made it very clear that we were not upset and understood that mistakes happen.
As we were otw home he pulled hair out of between his teeth when he was cleaning them with a pick
However, the manager, Maria, handled the situation in an extremely unprofessional and disrespectful manner. She came out and accused us of putting the hair on the food ourselves, which was completely inappropriate and insulting. When I suggested she check the cameras, she never returned and instead gave us rude looks until we left.
What should have been a simple, respectful resolution turned into an uncomfortable experience solely because of the manager’s attitude. We were calm, understanding, and polite the entire time, yet were treated poorly by Maria and as if we were dishonest.
Because of how this was handled, we will not be returning to the Jalapeño Tree in Longview. Customer service—especially from management—matters, and this experience was unacceptable.
The picture below is the hair he pulled from his teeth on the way home