

Welcome to The Honey Baked Ham Company in Puyallup, where tradition meets taste. Our signature Honey Baked Ham, crafted with a unique spiral-slicing technique, is the centerpiece of our offerings. Complement your meal with our savory sides, succulent turkey breasts, and delectable desserts. Whether you’re dining in, picking up a box lunch, or seeking gourmet gifts. Savor the quality at our deli and sandwich shop, where every bite is a testament to our dedication to excellence.
Family-owned chain selling ready-to-serve smoked hams, plus turkeys, roasts, side dishes & desserts.
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Reviews
I have frequent a Peppermill chicken sandwich with no onions.
Whilst waiting today, lovely young lady served me.
Then after 10 minutes her so called supervisor came”supervisor” came out of the bathroom, proceeded to the kitchen to make food.
No washing of hands, no gloves and to make it worse whilst making a salad was licking her fingers, wiping them on her jeans.
Vomit.
Then didn’t have the decency to come out front to give me a refund on my card, instead sent the young lady who was wearing gloves to give me a cash refund.
Health and hygiene at its worst.
They no longer give you coupons. So if you want your receipt, they rip off the coupon off the bottom first and then hand you the receipt. I get emails all the time about honey baked rewards. But this location doesn’t accept any.
Late last year or early this year, I came in to get my normal sandwich and the employee Jamie didn’t tell me they were out of their normal bread for the hickory hoagie (it was a nice, soft ciabatta). The replacement bread is awful (it’s like the equivalent of a hot dog bun, it’s very bread-y tasting, and it it’s all you can taste & looks smaller too). The owner Susie said they were busy with the holidays and they would get it back soon and she authorized a remake once it came in, but she also argued about it with me at the same time, very interruptive. I could tell she wasn’t happy with my phone call or feedback that they should tell their customers when a menu items is out of stock. Maybe it would change my mind to order a different item, perhaps the croissant instead. But it just feels like to me that they’re so hard up for cash so it’s my opinion that they don’t want to tell you if they’re out of something because they want the sale.
I think I came in another once or twice and was able to get my normal bread, but then today I forgot to make sure they had it before ordering. I guess it didn’t occur to me they didn’t carry it anymore because we are in july, not the holidays.. And then when my sandwich came out, it was the horrible bread again. And then they also made my sandwich wrong. I had repeated no pickles 3 times, it was on my receipt stating no pickles, and what did they do? They made it with pickles. And they didn’t even know their Sprite was out. I took a full cup and then went to take a sip and it tasted like plain soda water and they were like oh well we can’t fix that today. I was with my mother today and she also hated this replacement bread. The ham is delicious, but all we can taste is the awful bread. When I asked about it after we were done eating the employee Jamie was like “we don’t have that bread anymore. And we told you last time that we don’t have that bread anymore.”
I had to correct her and say no… I was told you were temporarily out ..and you did get it back a few months ago because the owner authorized a remake once it came back in stock. But now its been a while since ive been in. The way she said it just seemed a little bit snotty. Its weird to me they’d have high quality ham and other ingredients but ruin the taste with horrible bread. Can they not find a better supplier? Using cheap bread and then being rude with me about it, has lost me as a customer. I normally like to support smaller businesses where I can but there are other sandwich shops I can patronize. Oh, and we will just get our whole holiday hams from Costco like we did last year, it’s just as delicious and a lot cheaper.
AND IF YOU READ THIS FAR, I WANT TO ADDRESS THE OTHER REVIEW THAT SAID GOOGLE HAS THE WRONG HOURS. I HAD ALSO NOTICED THIS AS WELL. YOU HAVE TO ACTUALLY GO TO HONEY BAKED HAM’S ACTUAL WEBSITE TO SEE THE CORRECT HOURS. I REMEMBER BRINGING THIS UP TO THEM A COUPLE OF YEARS AGO AND STAFF TOLD ME THAT THEY’VE TRIED TO GET IT CHANGED THROUGH GOOGLE, BUT GOOGLE WON’T CHANGE IT UNLESS THEY PAY GOOGLE, AND THEY REFUSE TO PAY GOOGLE. SO I DON’T KNOW WHY THEY RESPONDED TO ANOTHER CUSTOMER REVIEW SAYING THEY WOULD WORK ON FIXING THE HOURS. GOOGLE HAS BEEN WRONG FOR A VERY LONG TIME.