Lola D
We recently placed a large catering order of over 69 lunch boxes for our corporate function (Henry Ford Health), and unfortunately, the experience was extremely disappointing. The quality of the sandwiches was unacceptable. Please view pics.
… moreMelissa Brady
They have great sandwiches for lunch (they do not have the ability to warm/toast them, however). The staff was very friendly and offered me samples of many different things including their ham, turkey, chicken salad and dessert! I was also given a punch card to earn a free sandwich (after purchase of 10).
The online menu does differ a little from what’s in this location because they lack a toaster. I was going to order the Ham and turkey bella that I saw online, but didn’t see it on the menu when I arrived. They were able to make the specialty sandwich anyway and explained that it is supposed to be served warm, which is why it isn’t listed on the menu.
… moreHeidi T
Why did the manager tell the workers to go around the plaza and advertise that there’s free food and prizes for an event on September 19 if once we enter, a lady manager yells at all the staff that we aren’t allowed to participate? She yelled at staff that they can’t let anybody working nearby eat or spin the wheel. Right in front of me. Thanks for inviting us to make us feel horribly uncomfortable. What a waste of time.
… moreDarlene Mitchell
My husband is there right now picking a 12 pound ham I ordered and paid for online several weeks ago. They handed him an 8 and a half pound ham. My husband says nope we ordered and paid for 12. He has a reciept with him. It’s a good thing he checked. Now he’s waiting for them to prepare another. we had an appointment to pick up at noon. It is now almost 1230 and they’re saying they don’t have the proper size and he’s going to have to dig one out from the back and glaze it. so my husband has to leave and come back and pick it up later and we’ve got tons of things to do before our party tomorrow. My husband said they’re being polite, but this is disappointing. I’ve always used the store and I don’t think I will next year. Expected better service paying this much for a ham
… moreTracey Gancasz
Super disappointed today, I love honeybaked and it’s always been a favorite, but I placed a phone order over a week ago for 16 box lunches for a work event and when I went to pick up they had no record of the order. It was a simple ordering process. They took my credit card and all of my information and found me in their system so I had no concerns of there being any hiccups . Not sure what was going on, but the staff was completely distracted when I was there today. It was late morning, before 11a. I witnessed long waits for a number of folks when they were only a handful of customers in the store. I understand the holidays are a busy time, but I’m very disappointed In the service provided – I let down my clients and I will not be using this location again.
… moreHollywood
This Honey Bake Ham locations n Troy is always very friendly and helpfu. I tried two free samples of Turkey one was oven roasted and the other was smoke. I brought the Smoke Turkey I will order online for faster service every Holiday
… moreOzetta Burton
I returned to the Honey Baked store yesterday the manager told me they would remake my classic ham sandwiches and what a great job they did I’m happy that Josh made it up to me. Now that’s a sandwich!
… morekyss19992002 Forreal
The MANAGER and STAFF were awsome!! I absolutely LOVE the service! They took my in store catering order for the Thanksgiving party at my job!! Totally PLEASED!! I would definitely recommend!!
… morelarry chiapelli
Hey Folks, this store is a great place to buy your ham for the holidays. Or, like me, anyday!
It seems like an independently run store, located in the Secretary of State’s Mall. Much better buying it thru them, as opposed to online.
If you are there at the mall, be sure to pick up a half ham, along with sides. That will generally feed 3 families for a whole week!
Just the quality, alone, is sooo addicting! Larry, from Gramma’s Gardens in Troy
… moreThomas Guyton
I’m a loyal customer who is almost always satisfied. That said, the smoked turkeys that I purchased on Dec. 23rd were not nearly as good as usual: thinly glazed and somewhat overcooked. This was so disappointing, considering that I gave one as a gift.
Your customers deserve consistent quality, particularly during the Holidays.
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