DW20uno
No issues. Service was nice and professional. I went on a slow day after Christmas. I had a pick up order. It wasn’t ready; waited a little bit for it to be made. Food was GOOD! I had been craving some ham sandwiches for a couple of weeks. My appetite was satisfied!
… moreSummer O. Love
I visited Honey Baked Ham today. I did not reserve my order, because I thought I could just walk in. There were 2 lines, the line for pre-orders and the line I stood in for about a half an hour because I didn’t pre-order. When my turn came, I asked for ham slices and was told I needed to preorder, and that there was nothing available for walk ins. I survived the disappointment but have advice for your company. If you are only selling food that has been pre-ordered, put a big sign on the door that says “preorders only today.”
… moreEbony Lover
This is a great store, 20 minutes away. When I lived in Boston, the closest one was 45 mins. away. I usually buy ham slices that are absolutely delish. Also, the staff is very helpful and friendly.
… moreMalyka Myada
Manager has her worker coming in glazing hams, ringing up customers and making peoples food knowing he has RSV not caring to pass it around to others! The tall lightskin man, he has been coughing and throwing up and has a fever! This is NOT the first time she had him in there dealing with peoples food while sick. DO NOT EAT! It’s a shame knowing older people come in here and they’re more susceptible to getting sick!
… moreDMV Food HOUND
Delicious simple sandwich. Got the tavern club. All components of the sandwich were well balanced. Got the broccoli bliss side salad, which was good too. Overall just a nice simple lunch
… moreWendy-Nia Griffin
How can you beat a Honey Baked Ham It’s delicious, already cooked and everybody craves it. They have them all here large and small. It’s packed two days before any holiday.
… moreJ.G. Burns
Terrific service! I was serviced by Malissa, she was very knowledgeable, very welcoming and made me feel at home. The food was great, filling and I was very satisfied! I will definitely be returning with some of my friends and business associates….. Thank you lots!
… moreLauren
No complaints about the food or staff, but the pickup process before Thanksgiving was horrendous. The pickup line extended past several other businesses and I waited almost 2 hours (mostly in the cold)…for a prepaid order. They need to figure out a way to make it more efficient; prepaid orders should be assembled and ready to go.
… moreKaren Stewart
I made my purchase the day before Thanksgiving. The line was long but moved surprisingly quickly. Once inside, I was able to get service quickly. The product is still excellent and has become a holiday tradition after many years.
… moreTom P
I’d be leaving a 1 star review if it weren’t for customer service following up with me. Here’s the story… I reserved a ham for Thanksgiving, to be picked up from their Silver Spring location. I originally scheduled my pick up for the Tuesday before, but called asking if it was okay to pick up on Wednesday instead. I was told that wouldn’t be a problem since I’d ordered in advance. I showed up on Wednesday around 2:30. There was a very long line, which was to be expected. After about 25 minutes, I was nearly to the front of the line, when an employee came out and announced they were completely out of ham. How this happens I don’t know, but I spoke with one of the employees who suggested that they may have been selling hams to walk-ins who hadn’t reserved in advance. Needless to say I was pretty unhappy, as was everyone who had been waiting in line, many of which had paid in advance. I called the corporate support # and explained what happened. A few days later someone called me back and offered a $35 gift card for my inconvenience. The gift card can’t fix Thanksgiving, but it was a nice gesture, and the right thing to do. If I had any suggestion, it would be pick up your ham a couple days earlier than your holiday gathering. They’re refrigerated anyway, so you should be fine.
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