

Casual American restaurant, bar & marina offering a boat launch, special events & themed parties.
Address and Contact Information
Address: W5250 N Osprey Dr, New Lisbon, WI 53950
Phone: (608) 562-5931
Website: https://dirtyturtle.com/
Menu Photos
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Reviews
The service was less than acceptable. Upon entry, we seen a sign that said free beer with burger purchase. My wife and I both ordered burgers, yet they still tried to charge us for her beer. I don’t drink and there wasn’t much for NA beer here so I drank water. After we sat down Seany P came and took our drink order and left without offering us a menu. When he brought our drinks out he spilled my sons dr. Pepper and even though he had a rag attached to his hip he made us go to the counter to ask Rachel for napkins. We waited an ample amount of time for Seany P to take our food order, we then again had to go to the bar and place our order with Rachel. Rachel then explained that typically they only take orders at the bar. If you don’t do table service then why did you take our drink order at the table and if you really don’t want to put out a sign if you dont want to greet us upon entry notifying us of your process. Even though we did most of your work for you, we left you a monetary tip. Here’s some advice Seany P. Please spend some time learning some customer service skills.
Dirty Turtle’s wings are undeniably some of the best we’ve ever had. The cheese curds were equally impressive – golden and crispy on the outside, gooey on the inside.
The amicable bar staff added to the welcoming atmosphere. Don’t miss the outside bar, where you can enjoy a drink with a view of the lake – it’s a serene experience that rounds off a perfect meal.
What truly impressed us was the dedication of Dirty Turtle’s kitchen staff. We were surprised to see the kitchen still working until the last minute on our visit. Someone had arrived just before closing time and placed an order for chicken wings to go. Despite the late hour, the kitchen ensured the order was fulfilled, showcasing their commitment to excellent service.
In short, Dirty Turtle has won us over with its exceptional wings, delightful cheese curds, lakeside charm, and unwavering dedication to customer satisfaction. Whether you’re a local or a traveler like us, this restaurant is a must-visit for a memorable experience that goes above and beyond.
First, the inside bar area and screen in porch needs DEEP cleaning.
The new outside area shelter looks amazing, but wasn’t open.
Next, drinks in cans were warm. The cooler system was down. Who likes warm beer with ice???? Nothing mentioned?
Followed by overdone appetizers. Cheese curds had no cheese. Way over done in too hot of oil. Chicken wings way over done again. Same issue. Nachos we ok. Hard to screw up nachos.
My husband spoke with the manager and he did give a 50% refund on bill. Major issues need attention.
1. CLEANING! Dirty floors, bathrooms and porch area. So unappealing! Attention to details. I’ve worked in restaurants and this is number #1. We came earlier afternoon and there’s no way it got this dirty from the start of a new day.
2. Training of staff. Duties and job descriptions of what needs to be done.
3. Food prep training of temperatures. Quality control!
4. You have a prime spot on the water and many great amenities for family fun. Pay attention to details. That makes or breaks a business. We went to 5 spots around Castle Rock Lake. Yours was the biggest disappointment. Please take this constructive information and use it to improve. You can turn it around! You have a great deal of money invested.