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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Contemporary chain with customizable gourmet burgers, including vegetarian, plus beer & wine.
Hours
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Address and Contact Information
Address: 4211 Waialae Ave E-1, Honolulu, HI 96816
Phone: (808) 739-5100
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
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Reviews
Ms. P
Hello my Black Community! Me and my husband were visiting the waikiki area, and decided to venture out for more local food. So we came here. Fair warning my brothers and sisters It depends on who is working at this restaurant at the time, to determine if its a good atmosphere or not. Be Aware when coming here!! The food was good. Its just some of the servers attitude
… moreSafira Santos
This place is so delicious!!! I love the servers! They have such a positive additude and handle the rush hour with experience. I loveeee Malissa shes the best server. Luv u guys!! Aloha from Chicago, miss Hawaii my homeland already!!
… moreKristen Davis, Ph.D.
I LOVE The Counter. The burgers are delectably delicious – who doesn’t love a customizable burger??? And their milkshakes are to die for. Love love love.
And, even better, their patio is dog friendly! As a dog trainer, The Counter is the absolute perfect training spot. I love taking dogs in training here to get them accustomed to settling under the table while their owners have a good meal.
C‘Mon – burgers, shakes, and dogs? It doesn’t get better than that!!!
… moreAnd, even better, their patio is dog friendly! As a dog trainer, The Counter is the absolute perfect training spot. I love taking dogs in training here to get them accustomed to settling under the table while their owners have a good meal.
C‘Mon – burgers, shakes, and dogs? It doesn’t get better than that!!!
Alexander Chin-Lenn
This place is tasty, probably worth a try. It’s nice to customize a burger. I enjoyed it, fries were good and the cocktail I had was also pretty good. So why is this a 1 star? Well my pregnant wife and I who just got back from Japan, been eating the same meals for nearly a week. We come back and this is the meal where we actually got different items. I customized a burger and my wife customized a chicken sandwich. We both thought it was tasty but only she ended up getting food poisoning 6 hours later, hurling her entire ~$40 meal up from both ends and destroyed another night of sleep the day after being jet lagged.
So while it was “good” having spent $91 on this meal I shouldn’t have to worry about tainted meat as if it’s from some sketchy gas station sandwich.
… moreSo while it was “good” having spent $91 on this meal I shouldn’t have to worry about tainted meat as if it’s from some sketchy gas station sandwich.
Ayaka
Great service, delicious burgers!
He took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer.
Everything was so tasty! Fresh ingredients and didn’t need to wait long to get our meal. The cherries tomatoes were forgotten in my burger, but everything was yummy so I hadn’t even noticed. Cauliflower wings have fresh herbs which is a nice touch. We look forward to eating here again!
… moreHe took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer.
Everything was so tasty! Fresh ingredients and didn’t need to wait long to get our meal. The cherries tomatoes were forgotten in my burger, but everything was yummy so I hadn’t even noticed. Cauliflower wings have fresh herbs which is a nice touch. We look forward to eating here again!
Martin Allen (MartyMar)
My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste like. Yes, it was more overcooked than what I asked for, but maybe the cooks feel it would have been better mid-well over mid-rare. But, I seriously still enjoyed every bite that I taken from this burger. If I could give it six stars I would.
Now the one thing I had some disappointment in and i mean some disappointment, was the Nashville Hot chicken sandwich. It didn’t have the hotness that I was looking forward to. I love me some hot foods and if you going to say Nashville Hot, I would like for the restaurant to make sure they know how hot Nashville Hot really should be before serving it. And secondly, make sure that the chicken is already smothered in that Nashville Hotness before serving to the customer. If you were trying to protect us from extreme hotness , there’s no need to do so.
All in all, I will definitely keep coming here for my bison burger fix for sure!!!
… moreNow the one thing I had some disappointment in and i mean some disappointment, was the Nashville Hot chicken sandwich. It didn’t have the hotness that I was looking forward to. I love me some hot foods and if you going to say Nashville Hot, I would like for the restaurant to make sure they know how hot Nashville Hot really should be before serving it. And secondly, make sure that the chicken is already smothered in that Nashville Hotness before serving to the customer. If you were trying to protect us from extreme hotness , there’s no need to do so.
All in all, I will definitely keep coming here for my bison burger fix for sure!!!
Alb Bahn
If you look at the past two reviews before me, there was a food poisoning report and unsafe handling report within the last six months. That says something is going wrong with their food handling procedures whether in the milkshakes or beef, or veggies.
I ordered a breakfast burger while my other at the table ordered a bbq burger. We shared an Oreo shake and had the brussel sprouts.
Food was small portions at 1/3 of a pound of beef excluding fries, and that’s all you get unless you upgrade the burger for just over $6.
Three hours later and we’re having diarrhea and a mild fever. Be careful here! Place needs an inspection. Wouldn’t go back even with a discount. Might have to call health inspector. Mind you my significant other here was pregnant at the time. Not safe!
Overall the place isn’t terrible taste wise. Just for the health concern and not being satiated after the meal; I can’t say it was worth it.
… moreI ordered a breakfast burger while my other at the table ordered a bbq burger. We shared an Oreo shake and had the brussel sprouts.
Food was small portions at 1/3 of a pound of beef excluding fries, and that’s all you get unless you upgrade the burger for just over $6.
Three hours later and we’re having diarrhea and a mild fever. Be careful here! Place needs an inspection. Wouldn’t go back even with a discount. Might have to call health inspector. Mind you my significant other here was pregnant at the time. Not safe!
Overall the place isn’t terrible taste wise. Just for the health concern and not being satiated after the meal; I can’t say it was worth it.
Justin S
As always, very tasty food that’s served incredibly quickly! The Bacon BBQ Burger had deep fried shoestring onion rings that were delightful! The bbq sauce was sweet and tangy.
Honestly, my wife had the Teriyaki burger and after one bite of that, I wish I had gotten that burger instead! Yum!
We have leftover fries for days, which I’m not complaining about 🙂
… moreHonestly, my wife had the Teriyaki burger and after one bite of that, I wish I had gotten that burger instead! Yum!
We have leftover fries for days, which I’m not complaining about 🙂
Kapena Wong
Waited almost an hour and a half for takeout. One hostess was rude, the other was great. $200 for cold tough burgers and soggy cold fries. It was obviously been sitting there and they forgot to tell the app it was ready for pickup. Never again.
… moreBrandon Wolfinger
Ok food, portions are small and it’s insanely expensive. Go to the Daly you can get large portion of fries and good burger and beer for $50 for two people .Here the same for two people was $90 and fries were such a small portion for $10 because we added bacon and cheese. Barely any bacon. Wouldn’t go back
… more