Modest, wood-paneled hangout with outdoor seats offering American grub, draft beer & cocktails.
Address and Contact Information
Address: 6 E Crystal Lake Ave, Crystal Lake, IL 60014
Phone: (815) 459-7520
Website: https://www.thecottagepub.net/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
The Cottage Pub
The Cottage | Crystal Lake IL – Facebook
The Cottage – Naturally McHenry County
Last Updates
Reviews
I had their prime rib sandwich on Texas toast with mozzarella, no horse radish sauce but a side of their creamy ranch, and they’re seasoned fries. Meat was tender and juicy. Sandwich was delicious, fries were crispy. 10/10 will eat again.
Definite tavern vibes; you could tell that a lot of the folks around the bar were frequent visitors and had a good rapport with the staff. That made for a friendly atmosphere, but also a bit loud if you’re not part of the group making the noise. Surprise: a pub is like a pub!
When we finally were seated, the table was filthy, our menus stuck to the table, and the high chair was disgusting and it took the waitress 15 mins to come by our table. Again, we were the second set of diners, no excuses for this. When we got our plates for our appetizers, three were dirty. No refills offered, no checking up on us, and super slow service.
Food was mediocre at best.
Service was terrible.
The place is disgusting. The worcestershire sauce was absolutely repulsive, all condiments sitting out in the direct sun is a recipe for food poisoning.
Suffice to say we will not be returning.
What’s even worse is that the general manager was nowhere to be found. It’s obvious this was a case of poor scheduling and lack of leadership. A restaurant should never be put in a position where its team is left scrambling just to provide the basics of service. If management can’t plan staffing properly, then the dining experience is going to keep suffering, no matter how hard the employees try.