Leo
A bit strange to see so many bad reviews. I was apprehensive going in based on the reviews, but the cafe is cozy, with a very large selection of food items and friendly people working at the counter.
… moreRaphael Borrero
Clipper Cafe, where overpriced underwhelming food takes advantage of parents who don’t have many dining options. When its open, of course, the hours of operation are just as bad as the mini Cuban sandwich they sell for over $10.
This cafe is the only bad part of JoeD.
… moreLuis Vargas
I paid $18.70 for a “simple burger,” and what I received was completely unacceptable; the lettuce was full of dirt and clearly unwashed. I went back to address the issue and spoke with Adam, who responded with a bad attitude. I explained that serving dirty lettuce isn’t just careless, it’s a health hazard. If food isn’t properly cleaned, someone could get seriously sick. I asked to speak with the manager.
At first, they claimed the manager wasn’t available. Then, just ten seconds later, a woman came out and said she was the manager. She was just as dismissive and responded sarcastically, “What do you want me to do? That’s how it comes.” After a pause, she added, “Do you want more lettuce?”
To make matters worse, I asked for a refund, and they said they would issue one, but they never did.
This entire experience was beyond disappointing. The staff lacks professionalism, customer service skills, and basic hygiene standards. Where is the owner in all of this? I’m seriously concerned about the conditions in that kitchen and am considering reporting this establishment. Nearly $19 for a dirty burger and a dismissive attitude is entirely unacceptable. Shameful.
… moreJessica
Need to do better always a miss for me my co worker ordered pepperoni pizza smh
… moreAlezandria Curry
This review is coming from an employee for Memorial healthcare system. To the young lady and her glasses, why did you give so much attitude towards me? I hope you feel good about yourself and how you treat people that are probably dealing with a lot with their children. It’s not hard to take someone’s order with excellent customer service. If I could give this cafe a -0 I would. Food was not worth the price and even then I used my badge to pay. Honestly just bad vibes all around. And to top it off, my husband’s fries were not in the bag.
… moreNAtasha Drawn Rengasami
Do not waste your money, the food is not worth it, see the photo of what I got for $20.19. There was nothing of the sandwich. I would like to have 0 stars if that was possible.
… moreDestiny Williams
If I can give this place a -0 I would. Their upfront staff is horrible. They have the worst attitude that you would ever run across the young ladies up front and the manager Jimmy he’s NO better. This place make Joe DiMaggio look really bad, mind you this is a children’s hospital so half of the parents that’s coming in. There’s already dealing with a lot. That’s a free time to go downstairs to get a piece of mind and here it is you have to deal with these nasty attitudes and the food is even worse. The food is expensive and nasty and the workers are horrible absolutely horrible. Management really need to take a look at that staff.
… moreTina G
Really bad service on the phone the girl that was working October 21 at 950 pm and she hang up on me and only 4 tenders that’s horrible what a waste of time and when she hang up she like it would be their shortly and I can’t even talk back she just hang up it’s disrespectful she don’t know how to treat a customer and I’m in labor delivery wow
… moreCarla
Expensive and food quality is 0.
Got the food delivery to our room.
NO FLAVOR AT ALL.
Ordered chicken Parm, the chicken was grilled with breading and it was super dry. No salt, no seasonings.
Second order was rice and beans with fried chicken…… definitely not it. Bland! Rice didn’t even have butter. Beans look like they were straight out the can.
$40 for that? Come on.
I ate it while I was mad. No words.
This restaurant needs to be replaced by something better.
… moreSteve B
We enjoyed it, they deliver to the room free of charge. They have a website to order. My wife got the burger with fries and soda, I got the 2 egg sandwich and added a few veggies, and I got a chocolate chip milkshake.
Convenience, speed, and good food are what matter when your kiddo is upstairs.
… more