The Cheesecake Factory

  4.2 – 4,496 reviews   • Restaurant

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American chain restaurant offering sizable portions from a vast menu including signature cheesecake

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery The Cheesecake Factory 77546

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Reviews

Needlz Manny
I went to The Cheesecake Factory for a birthday party, and it was honestly such an awesome experience! From the moment we walked in, the vibe was great and everything felt really welcoming.

It was the perfect place to celebrate.
The service was amazing the staff were super friendly, attentive, and made sure we had everything we needed the whole time.

They kept checking on us, refilling drinks, and making sure the birthday celebration felt special. You can really tell they care about their customers.

The food was so good! Everything we ordered came out fresh, hot, and full of flavor. And the drinks? Absolutely amazing. They were made perfectly and tasted so good definitely added to the fun of the night. Of course, we couldn’t leave without having cheesecake, and it was just as incredible as always!

Thank y’all guys for the amazing service and for helping make the birthday celebration so special. I definitely recommend this place to anyone looking for great food, delicious drinks, and a fun atmosphere. I’ll for sure be coming back!

Manny Kourradi
Needlz Master Tailors
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Tana
The Parmesan chicken was delicious. My boyfriend really loved the classic burger. We had the Mac bites as an appetizer they were good! The strawberry cheesecake was amazing. Our server was good. The atmosphere was clean. Food came out quickly.
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Humble Review
1st, I have to apologize to Daniel for taking so long for leaving this review. I wanted to make sure I did him justice though and didn’t want to just write any ole thing on the fly.

My dad and I were in Webster / League City for his cancer appointments at MD Anderson in League City. We had just made it in from a long drive and needed to get something to eat before his 1st appointment the next day. We decided to just go to a chain we have history with. We didn’t realize that we were being led there by The Most High.

The wait was not long and the clientele seemed a bit more mature than other locations we have tried. The hostess was great. We got a table quick and everything was excellent from there. Daniel was our server and from the moment he began attending to us, he was a breath of fresh air. I have to say that we are “responsible” tippers. If you make our experience great, we bless you like The Most High has blessed us. He quite possibly is the best server that I have had, EVER!

The food was great! Hot! Fresh! Filling! The location was ideal being literally a drive across the street from our hotel. The area overall is ideal and I will consider it again when traveling with my wife and children to the area.

Back to Daniel. He made what was ultimately a trip that no one truly wants to have to make into a reflection of how GOD is always in control. I thank him for his testimony and also taking the time to bless us with encouraging words. He was truly a representation of what it means to be Christ-like. Here’s to you Daniel. We pray that The Most High continues to move in your life and to keep you covered. Thank you Cheesecake Factory for showing great discernment in placing people like Daniel in the front of the house.
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Kaylee Humphries
I have been here many times but now i’m never returning.

I had the rudest waitress, she never even introduced herself so I can’t tell you her name. I think I heard someone call her Rachel. Tall woman with dark hair November 2nd at 3pm.

To start, bread never came out. We waited over 40 minutes for bread and did not get it until AFTER our main meals came out. Meanwhile, we saw at least 5 different waiters walk by with bread.

Next,
I was served ROTTEN avocado. I mean ROTTEN, disgusting. I will add a photo and video if possible. I told the waitress “hey I don’t think these avocados are good” her response? “It’s grilled honey” in the most condescending tone. I am a grown woman, why are you calling me honey. I told her “no sorry I think they’re actually bad” She replied again, “well it’s grilled”. This went on for a while until I told her she could leave the table. (She didn’t) she stood there awkwardly, which is when I realized we have all been out of water the entire time. I told her “actually we’re all out of water” her response? “yea I know”… Then why are we out of water? Also, you’re in the SERVICE industry and are providing anything but service. 15 minutes later, after me digging at the rotten avocado (that the waitress argued with me about…) she came back saying they asked for my plate back. She never apologized for the fact it was rotten, or apologized for arguing with me, or condescendingly calling me “honey”, again i’m a grown woman. It was super weird.

She only acknowledged the man at the table and did not pay any mind to any of us women.

We ran completely out of water twice, all 4 of us. To which when we finally asked her again for more she never apologized or was like oh yes sorry, she responded again “yea I know” condescendingly.

Unfortunately we respect the service industry and she still got 18% tip, but genuinely I hope she’s fired because she ruined our entire experience, was so rude, and we will never be returning. Not to mention, the place isn’t cheap. Hire better staff.
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Susan Adesina
If you’re use to eating at cheesecake factory’s then you’ll know this place need to bring in the real cooks. Never ate a bland steak in my life. No salt no taste. Food was nasty. I spent a lot of money and tipped well and took home horrible food. Cheesecake tasted old. My favorite cucumber lemonade taste like they poured the entire bag of sugar
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Elizabeth
The food was great but one of my sides were undercooked but they fixed it right away. The bathrooms were very dirty. We tipped out waitress $20 cause she was so attentive but I think she gave her self more cause instead of Cheesecake Factory charging 170 like I expected I got charged $180
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Miss Dee Taylor
Great service from Kendrick today. Perfect place for a bday meal. Service was fast and the food was hot and yummy. I appreciate the birthday ice cream and the candle. How nice! I later came back to get the lemon raspberry cheesecake to go after shopping. It was such a pleasant visit. Thank you.
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jayd mcgaffie
recently went for my nana’s birthday. no wait but we did go on a monday! our main waitress wasn’t very attentive but when she did come she was knowledgeable. my little brothers food did have a hair in it. i also sent back my food, very bland. but the manager was very nice and we got free cheesecake! so bad food, good service
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RESTORE8ABLE
My First Time and I Will Be Back For More. I’ve Heard Many Things About The Place For Years and Finally Got The Opportunity To Experience It For Myself and It Didn’t Disappointment Me. It’s A Great Family Environment and Beautiful Place For A Date Night…
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Jacqueline Harris
My first time eating at this location. Nevertheless, I was very disappointed!! We had the grilled Salmon, and one bite of the fish had my husband spitting it out. He opened it up with his fork, and realized that the fish had a strong rotten odor. It turned out that the fish was spoiled.

How can the cook not smell the fish while it was on the grill? The manager, or overseer over the kitchen need to thoroughly check the refrigeration temperature for spoilage, before slapping it on the grill. Do a sanitation check. The manager did his best to rectify the situation, but we lost our trust, and left the restaurant. We will never return to this location again.
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