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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Sunday | 10 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
Address and Contact Information
Address: 4400 Ashford Dunwoody Rd Suite 3005, Atlanta, GA 30346
Phone: (678) 320-0201
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
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Reviews
Tiffany Simone’ (The Tiffany Simone Show)
I stopped by The Cheesecake Factory in Dunwoody yesterday just planning to grab dessert… but you know how that goes! got to see a rainbow as I enjoyed the outside dining.
First, the service was really friendly and welcoming, which always makes the experience better. One thing I always wonder though — why are there SO many items on the menu? It’s like a book! Not complaining, just amazed every time I open it.
I usually love their pasta salads and, of course, the desserts. Yesterday I told myself I was only getting cheesecake, but my greedy side won and I ended up ordering what they called a flatbread too. It wasn’t exactly “flat,” but it was still pretty good.
In the end, the dessert definitely stole the show as usual. If you’re in the Dunwoody area and craving something sweet, it’s still a solid stop.
… moreFirst, the service was really friendly and welcoming, which always makes the experience better. One thing I always wonder though — why are there SO many items on the menu? It’s like a book! Not complaining, just amazed every time I open it.
I usually love their pasta salads and, of course, the desserts. Yesterday I told myself I was only getting cheesecake, but my greedy side won and I ended up ordering what they called a flatbread too. It wasn’t exactly “flat,” but it was still pretty good.
In the end, the dessert definitely stole the show as usual. If you’re in the Dunwoody area and craving something sweet, it’s still a solid stop.
perry knight
Isited the Beautiful location 3/1/26. The vibe didn’t seem right. It was extremely low lit inside. Almost seemed like candle lights. Server appeared after nearly 10 minutes. Food took sometime and wasn’t so great.
I visited from out of town with family. Normally Cheesecake Factor is highly rated. Ordered Fish and Chips, very small portion. Coleslaw was just plain with no dressing.
Nachos were burnt leading to another long wait for replacement meal.server didnt check in but a few times. Service from the server could have been better. I tipped anyway.
Tieshaun, bartender, made the experience. He prepared our drinks and delivered to us. I love a Mai Tai and Tieshaun prepared a great one. He also exemplified exceptional customer service. The Strawberry Margarita and Cucumber Martini was just as great.
Tieshaun we above and beyond. My server hadn’t been back to the table. I went to tge bar to purchase another Mai Tai as tge bar was shutting down. Tieshaun accommodated me. Please send my regards.
Next time im in town I will seek Tieshaun’s service. So should you.
… moreI visited from out of town with family. Normally Cheesecake Factor is highly rated. Ordered Fish and Chips, very small portion. Coleslaw was just plain with no dressing.
Nachos were burnt leading to another long wait for replacement meal.server didnt check in but a few times. Service from the server could have been better. I tipped anyway.
Tieshaun, bartender, made the experience. He prepared our drinks and delivered to us. I love a Mai Tai and Tieshaun prepared a great one. He also exemplified exceptional customer service. The Strawberry Margarita and Cucumber Martini was just as great.
Tieshaun we above and beyond. My server hadn’t been back to the table. I went to tge bar to purchase another Mai Tai as tge bar was shutting down. Tieshaun accommodated me. Please send my regards.
Next time im in town I will seek Tieshaun’s service. So should you.
LaQuita Parks
We had a reservation for 2pm but since we had additional people join our party, we had to wait. Finally seated nearly 3pm. We were at the table for nearly 15 mins before the waitress let us know she would be back to take our drink order… 10 mins later she takes our drink order, 15 mins later she comes back with drinks. There were 4 children and 7 adults, 4 kids waters 4 adults waters and three peach teas… my water glass was dirty so I asked for another, waitress comes back with a glass of warm water and asked did I still need ice… ummmm, yes please and we all asked for lemon. We noticed that the table next to ours got bread… and a refill and we still had none. Waitress said, do yall want me to put yall order in or get all bread…. ummmm, I said why was the other table seated after us and have already gotten bread twice, waitress said… “that’s not my table!” We realized we were a big party and said perhaps she needed some help. After taking our food orders, we waited another 10 mins for bread and 25 mins for our food. I had the turkey burger and it was very bland. I didn’t complain about it because I was hungry and didn’t want to wait another 30 mins. Two of us ordered cheese cake to go and we waited another 25 mins for the check and cheese cake. The waitress seemed like she was either new and not experienced or she did not want to be there. This was the first time I have eaten at this location and I won’t do it again if I can help it. Did I say it was freezing in the restaurant??? It was 5:30 when we finally got out of the restaurant. ☹️
… moreSandra from Texas to Georgia
We started back eating at The Cheesecake Factory within the last 3 years. The menu is vast, choices for every palate. I had the lettuce wrap chicken tacos. Hmmm, so delicious! Tender chicken, crunchy vegetables & tasty sauces to choose from. The peach bellini and the s’mores cheesecake both complemented my meal. A table for one this time, much better than sitting at the bar. Service at the bar can be slow, even when the restaurant isn’t busy. My waitress Kobe, she provided consummate service. Very friendly, attentive and able to recommend things from each menu type.
… moreJames Ammons
I had the warm crab dip and it was perfectly seasoned and the consistency was just right served with the toasted bread. I had the Cajun pasta with shrimp and chicken, the seasoning was just right and the pasta was cooked perfectly. Shrimp was properly prepared and the chicken was tender. The sauce was good but just a little light for my taste I like saucy pasta though. I also had the macaroni and cheese bites with marinara sauce. Then I had the tiramisu cheesecake and it was good but I am a purist and would have preferred to have gotten the regular tiramisu. The Key lime cheese cake was good.
… moreFran Thomas
I came in for a Birthday lunch & while walking up i noticed a drastic change in appearance. I ordered the Thai salad which was horrible! My lettuce was old & brown & the chicken was rubbery.
I didn’t feel like complaining I just ate my birthday slice cheesecake & left. Thank you Camille for being so nice & wishing me a happy birthday.
Kitchen Staff get it together we pay too much $$ for food to be getting old, burnt, stale, nasty food. I’m pretty sure I won’t be back anytime soon.
Free mall parking! Definitely a small time.
… moreI didn’t feel like complaining I just ate my birthday slice cheesecake & left. Thank you Camille for being so nice & wishing me a happy birthday.
Kitchen Staff get it together we pay too much $$ for food to be getting old, burnt, stale, nasty food. I’m pretty sure I won’t be back anytime soon.
Free mall parking! Definitely a small time.
Varaprasad Karyampudi
This was one of the most catastrophically bad restaurant experiences I have ever endured.
We walked in on a Friday night ready to celebrate. What we got instead was a masterclass in how to completely fail at hospitality.
Let’s start with the basics—drinks. The waitress delivers them… except one. Somehow, in a room full of tables, one drink simply disappears into the void. That missing drink shows up TWENTY MINUTES LATER, long after the rest of us were finished. That’s not service—that’s incompetence.
Then comes the wait to order. Forty minutes. FORTY. We’re sitting there like mannequins while the staff wanders around aimlessly. When the order is finally taken, we wait ANOTHER HOUR for the food to arrive. At this point, I’m wondering if they’re farming the ingredients out back.
And when the food finally hits the table? WRONG ORDER. One out of THREE items is incorrect. We’re told, “Ten minutes.” Absolute nonsense. The waitress vanishes for another FORTY MINUTES. No updates. No apologies. Nothing.
Then—brace yourself—she reappears and has the sheer audacity to ask if we want the corrected dish packed to go straight out of the kitchen. Are you joking? If I wanted takeaway, I wouldn’t have wasted three hours of my life sitting in your dining room. I was so frustrated by this, that I didn’t even bother taking a picture of the third item.
And speaking of basics—where was the complimentary bread? You know, the bare minimum courtesy most restaurants manage without issue. Nowhere. Just another bullet point in a long list of failures.
After nearly THREE HOURS, the food we did receive was cold, bland, and borderline inedible. No flavor. No care. No pride. Just slop on a plate.
This wasn’t just bad—it was embarrassing. Embarrassing for the kitchen. Embarrassing for the service staff. Embarrassing for anyone who allows this place to operate and call itself a restaurant.
This place didn’t just ruin a meal—it destroyed an entire evening. Do yourself a favor: stay away. There are too many good restaurants out there to waste your time, money, and sanity on this disaster.
… moreWe walked in on a Friday night ready to celebrate. What we got instead was a masterclass in how to completely fail at hospitality.
Let’s start with the basics—drinks. The waitress delivers them… except one. Somehow, in a room full of tables, one drink simply disappears into the void. That missing drink shows up TWENTY MINUTES LATER, long after the rest of us were finished. That’s not service—that’s incompetence.
Then comes the wait to order. Forty minutes. FORTY. We’re sitting there like mannequins while the staff wanders around aimlessly. When the order is finally taken, we wait ANOTHER HOUR for the food to arrive. At this point, I’m wondering if they’re farming the ingredients out back.
And when the food finally hits the table? WRONG ORDER. One out of THREE items is incorrect. We’re told, “Ten minutes.” Absolute nonsense. The waitress vanishes for another FORTY MINUTES. No updates. No apologies. Nothing.
Then—brace yourself—she reappears and has the sheer audacity to ask if we want the corrected dish packed to go straight out of the kitchen. Are you joking? If I wanted takeaway, I wouldn’t have wasted three hours of my life sitting in your dining room. I was so frustrated by this, that I didn’t even bother taking a picture of the third item.
And speaking of basics—where was the complimentary bread? You know, the bare minimum courtesy most restaurants manage without issue. Nowhere. Just another bullet point in a long list of failures.
After nearly THREE HOURS, the food we did receive was cold, bland, and borderline inedible. No flavor. No care. No pride. Just slop on a plate.
This wasn’t just bad—it was embarrassing. Embarrassing for the kitchen. Embarrassing for the service staff. Embarrassing for anyone who allows this place to operate and call itself a restaurant.
This place didn’t just ruin a meal—it destroyed an entire evening. Do yourself a favor: stay away. There are too many good restaurants out there to waste your time, money, and sanity on this disaster.
Bri Nicole
Loved our experience here. Our waiter; Knolan was absolutely fantastic! Food came out hot & promptly. This was a last minute choice, but very glad we visited! Only tip would be to make sure the utensils are cleaned. But it was a simple request that didn’t cause any delay nor problem with our waiter.
… moreRichard Mullens
Good and bad. This location is great. Everyone is very nice and well trained. Everything was very clean. We ordered lunch and it was not very good. My wife ordered a pizza and I ordered the lunch portion of meat loaf, corn and mash potatoes and gravy. We did NOT enjoy it at all and we will not order their food again. But we did order their cheesecake and it was amazing. We will return just to eat their cheesecake but we will never eat a meal here ever again.
… moreYaman Wilson
The food was great, our waitress was amazing and overall I have to give it a 3. Because when you first arrive at a restaurant you want to be greeted with kindness not rudeness. The man at the door “Dee” was extremely rude when I arrived with my husband, daughter and father-in-law we spend $150+. The entire time couldn’t get over the fact he treated us like we were bothering him.
I walked up to the counter and said “Hello, we have three adults and a toddler” and he looked at us with disgust and then asked me “ What did I just say” as if I spoke another language. He proceeded to look at us as if we had been bothering him. I then asked if he was the person who takes us to our seats or was I mistaken. The place wasn’t very busy as he wasn’t doing anything. I then repeated “that it was three adults and a toddler” and he replied “you can have a seat” with such rude tone of voice. So I stood and waited to be seated and he literally took us to our seats and then proceeded to cut of conversation by shoving menus in our faces. If we hadn’t been so determined to have a great family outing we probably would have called him out but I just did my best to ignore him. And every-time he walked by he just gave out table a stank look. I finally decided to ask the amazing waitress what his name was so that I could leave a review.
… moreI walked up to the counter and said “Hello, we have three adults and a toddler” and he looked at us with disgust and then asked me “ What did I just say” as if I spoke another language. He proceeded to look at us as if we had been bothering him. I then asked if he was the person who takes us to our seats or was I mistaken. The place wasn’t very busy as he wasn’t doing anything. I then repeated “that it was three adults and a toddler” and he replied “you can have a seat” with such rude tone of voice. So I stood and waited to be seated and he literally took us to our seats and then proceeded to cut of conversation by shoving menus in our faces. If we hadn’t been so determined to have a great family outing we probably would have called him out but I just did my best to ignore him. And every-time he walked by he just gave out table a stank look. I finally decided to ask the amazing waitress what his name was so that I could leave a review.