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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Sunday | 10 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
Address and Contact Information
Address: 3393 Peachtree Rd NE Suite 3076A, Atlanta, GA 30326
Phone: (404) 816-2555
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
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Reviews
Rajeev Jha
We had a weeknight reservation for five, but unfortunately we weren’t seated until about 30 minutes past our scheduled time. After finally getting to our table, there was another half-hour wait before our server could take our order. Considering it’s a large and popular restaurant, I understand that it can get busy, but the extended wait was still a bit unexpected.
Once the food arrived, though, it made up for some of the delay. The portions are extremely generous—perfect for sharing among the table. There’s a wide range of vegetarian options as well, which is great for mixed groups. From hearty pastas and salads to appetizers that can easily be made meat-free, vegetarians definitely won’t feel limited here.
I had visited The Cheesecake Factory a few years ago, and while the cheesecakes are still rich and satisfying, the slices seemed slightly smaller than I remembered. That said, they’re still indulgent and more than enough to satisfy a sweet tooth.
Parking is typical mall parking, so it can be a bit of a walk unless you opt for valet service. Overall, it’s a lively place with plenty of food choices, just be prepared for possible waits during busy hours.
… moreOnce the food arrived, though, it made up for some of the delay. The portions are extremely generous—perfect for sharing among the table. There’s a wide range of vegetarian options as well, which is great for mixed groups. From hearty pastas and salads to appetizers that can easily be made meat-free, vegetarians definitely won’t feel limited here.
I had visited The Cheesecake Factory a few years ago, and while the cheesecakes are still rich and satisfying, the slices seemed slightly smaller than I remembered. That said, they’re still indulgent and more than enough to satisfy a sweet tooth.
Parking is typical mall parking, so it can be a bit of a walk unless you opt for valet service. Overall, it’s a lively place with plenty of food choices, just be prepared for possible waits during busy hours.
COŞAR Uzun
My wife and I went to Lenox Square for shopping. We were hungry so we decided to try it out. It was very crowded, and finding a place was difficult. We waited 20 minutes for a suitable spot. The staff was very helpful and friendly and found us a nice spot.
We really enjoyed the ribeye steak and salmon grill. Also, the strawberry and mango cocktails were great.
We didn’t have time to eat cheesecake. We’ll definitely try it next time.
… moreWe really enjoyed the ribeye steak and salmon grill. Also, the strawberry and mango cocktails were great.
We didn’t have time to eat cheesecake. We’ll definitely try it next time.
J
We had a reservation on a weeknight for five people in weren’t seated until 30 minutes after this set reservation. It took another 30 minutes before our server was able to take our order. It’s a big restaurant so I understand they’re busy, but this was surprising. Food is large portions, great for sharing. I last went to cheesecake factory a few years ago, the cheesecake slices you seemed smaller this time, although it’s still a lot of food! Parking is mall parking, so don’t expect to park close unless you valet
… moreSam Stone
We love the cheesecake factory and always visit one wherever we go.
As always I had the classic burger. Asked for medium rare and as usual came out medium (which is great as I want medium but had so many overcooked burgers a previous server recommend I asked for medium rare!)
My wife tried the newer smash burger from their menu which was an acceptable smash burger, but doesn’t compare to the quality of their other dishes.
(And she asked for the fried onions and sauce on the side but neither came with the food. We asked for the missing items and eventually got given a few pieces of onions that were definitely not fried!)
The server in general was very slow, maybe had too many tables to look after?
And our food took 40 minutes to arrive which is a record slowness. No apology or reason given for the time it took, and the restaurant wasn’t that busy.
I definitely recommend the classic burger here, but this location seems far far slower than any other location we’ve been to.
… moreAs always I had the classic burger. Asked for medium rare and as usual came out medium (which is great as I want medium but had so many overcooked burgers a previous server recommend I asked for medium rare!)
My wife tried the newer smash burger from their menu which was an acceptable smash burger, but doesn’t compare to the quality of their other dishes.
(And she asked for the fried onions and sauce on the side but neither came with the food. We asked for the missing items and eventually got given a few pieces of onions that were definitely not fried!)
The server in general was very slow, maybe had too many tables to look after?
And our food took 40 minutes to arrive which is a record slowness. No apology or reason given for the time it took, and the restaurant wasn’t that busy.
I definitely recommend the classic burger here, but this location seems far far slower than any other location we’ve been to.
Tong Peng Tan
Had lunch at The Cheesecake Factory and the food is decent and as usual the cheesecake were the highlight here. We absolutely love the cheesecakes and especially the Godiva one. The mains were decent as well, but nothing to shout about.
Prices here were reasonable and typical of what to expect at Cheesecake Factory. However, our server wasn’t as enthusiastic while serving us, and seems like in a rush or not so happy.
Generally, the vibe here is good and the place exudes off a very cosy feeling. Will still recommend any Cheesecake Factory in the states if it is your first time here.
… morePrices here were reasonable and typical of what to expect at Cheesecake Factory. However, our server wasn’t as enthusiastic while serving us, and seems like in a rush or not so happy.
Generally, the vibe here is good and the place exudes off a very cosy feeling. Will still recommend any Cheesecake Factory in the states if it is your first time here.
Larry Howard
During my recent visit to the bar for a casual dining experience, I was genuinely impressed by the exceptional customer service provided by Stephanie.
She approached us with a warm smile and an eagerness to help, making us feel immediately welcome.
Each dish that arrived was not only fresh but also bursting with flavor, showcasing the chef’s attention to detail. The vibrant presentation of the meals added to the overall dining experience, making each bite even more enjoyable.
This combination of attentive service and delicious food truly made for an excellent idea for a relaxed Friday afternoon outing.
I highly recommend this spot to anyone looking for a delightful way to start the weekend.
… moreShe approached us with a warm smile and an eagerness to help, making us feel immediately welcome.
Each dish that arrived was not only fresh but also bursting with flavor, showcasing the chef’s attention to detail. The vibrant presentation of the meals added to the overall dining experience, making each bite even more enjoyable.
This combination of attentive service and delicious food truly made for an excellent idea for a relaxed Friday afternoon outing.
I highly recommend this spot to anyone looking for a delightful way to start the weekend.
BA
This was my first time trying The Cheesecake Factory, and I was surprised to see how huge their menu really is—it was so hard to decide! We went with our usual comfort foods, and they did not disappoint. Everything was delicious, with generous servings too. I also ordered the strawberry cheesecake, and it was perfectly fresh and creamy! My sister and I were very happy with our lunch here. The service was great as well, even though the place was quite busy at noon.
… moreAyana Venable
I am writing to formally report an extremely unpleasant dining experience I had at your location and to request a full refund for the issues we encountered.
During our visit, several things went wrong:
We were charged for fries that we never received.
Both salads delivered to our table were wilted, brown, and completely inedible. (I have attached a photo of one of the salads; the other had to be discarded immediately.)
The cheesecake we received was of noticeably poor quality and was not the slice I ordered.
The most troubling part of this situation, however, came afterward. I called the restaurant the same day of the incident to speak with a manager but was unable to reach anyone. When I called again today, I spoke with an individual who identified himself as Melles. I had to ask repeatedly for the correct spelling of his name. Unfortunately, his demeanor was rude and unprofessional from the outset.
Rather than expressing concern, apologizing, or asking how he could resolve the situation, he treated me as though I were “under investigation”-his exact words. At no time did he acknowledge the inconvenience or poor quality of the food we received. When I mentioned completing a survey, he asked, dismissively, which option I preferred since “they were the same thing,” referencing the survey versus resolving the issue with him. His only proposed solution was offering a gift card to visit another location.
I have not eaten at Cheesecake Factory in over ten years, as it is not typically my restaurant of choice. After this experience, a gift card is not a suitable or acceptable resolution.
Given the quality issues with the food, being charged for items we never received, and the unprofessional customer service that followed, I am requesting a full refund for our order. I also strongly suggest that someone address the customer service concerns with the manager I spoke to, as his approach was dismissive and inappropriate.
… moreDuring our visit, several things went wrong:
We were charged for fries that we never received.
Both salads delivered to our table were wilted, brown, and completely inedible. (I have attached a photo of one of the salads; the other had to be discarded immediately.)
The cheesecake we received was of noticeably poor quality and was not the slice I ordered.
The most troubling part of this situation, however, came afterward. I called the restaurant the same day of the incident to speak with a manager but was unable to reach anyone. When I called again today, I spoke with an individual who identified himself as Melles. I had to ask repeatedly for the correct spelling of his name. Unfortunately, his demeanor was rude and unprofessional from the outset.
Rather than expressing concern, apologizing, or asking how he could resolve the situation, he treated me as though I were “under investigation”-his exact words. At no time did he acknowledge the inconvenience or poor quality of the food we received. When I mentioned completing a survey, he asked, dismissively, which option I preferred since “they were the same thing,” referencing the survey versus resolving the issue with him. His only proposed solution was offering a gift card to visit another location.
I have not eaten at Cheesecake Factory in over ten years, as it is not typically my restaurant of choice. After this experience, a gift card is not a suitable or acceptable resolution.
Given the quality issues with the food, being charged for items we never received, and the unprofessional customer service that followed, I am requesting a full refund for our order. I also strongly suggest that someone address the customer service concerns with the manager I spoke to, as his approach was dismissive and inappropriate.
brooklyn
Everything was above expectation! We took my mother here for her birthday dinner and she absolutely loved it! Our waiter was amazing and was happy to get anything we needed and was very polite. I can’t wait to go again
… moreDexter Smith
First tyme outta many opportunities. I really enjoyed it! The food was very reasonably priced. But, not porportinately sized. As I say about the majority of the eateries: You pay for what you get. The menu has a wide variety for every group of eaters. Yes, even the vegans! A burger and fries was enough for me. But, I had to try the salmon on a bed of rice. It wasn’t blackened like I asked.. It was darn good though!
The crowd inside was to much for me. I chose to sit outside and watch those whom walk by.
… moreThe crowd inside was to much for me. I chose to sit outside and watch those whom walk by.