

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
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Reservations: thecheesecakefactory.com
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American Restaurant in Pittsford, 14618 | The Cheesecake Factory
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Cheesecake Factory – Pittsford Plaza
Reviews
Today the kitchen must have been a little backed up, because our lunch took an unusually long time to come out. Sometimes that happens, no biggie. We had a bottle of champagne, a couple cocktails and a few appetizers while we waited for our mains.
The server was great, attentive even though he was super busy, and very helpful.
For apps we had the Cajun Shrimp and the Ricotta Roast. The shrimps were banging and the the ricotta had a nice citrus finish. Our bottle of Veuve Clicqout was chilled nicely and a reasonable price.
For lunch we had the chicken shawarma and shrimp tacos. Both were packed with flavor and so delicious! My crispy french fries paired perfectly with the shawarma, it reminded me of drunk nights getting doner plates in Germany.
Cheesecake Factory is a fun, tasty place to check out for a wide selection of flavorful dishes.
While a short wait is to be expected at a restaurant serving such mouthwatering meals, we’re typically seated within fifteen minutes of arriving, even without a reservation. That said, I highly recommend making one, especially on weekends.
As for dessert, you can’t go wrong with any choice, but my personal favorites are the Tiramisu and Oreo cheesecakes. No matter what you order, you’re in for a treat.
Ps: Don’t you DARE leave without a slice of cheesecake I don’t care how full you are
I chose to take my three grandchildren to the Cheesecake Factory for a Valentine’s Day meal by myself. A busy day at a busy place. We picked an off hour to avoid some of the crowd and wait. That worked a little as it was still a half hour for a table but it was easy an hour wait for people coming in when we left. The service was fantastic. My waitress knew what I was dealing with, with three hungry kids, and accommodated my ordering in stages. The food was good. I was particularly surprised how good the corn dogs on the kids menu were. Labeled as mini they were not small and the plate had three of them. They were fresh batter dipped and very tasty. I can’t remember the name of the soup but it was fantastic. So to complete the narrative one of the kids fell asleep and all of a sudden I had a dilemma on my hands. Two children to carry, one to hold hands with and two bags of to go food to carry out. I was in over my head. I asked for a walk out and the staff didn’t flinch. They sent a man whose name I forgot to get to our table and he did everything I asked him to. I piled him up with the food bags, my coat and a toddlers’s hand to hold. I carried the other two and he walked me out and helped me until every child was in a car seat. Of course, I tipped him, but the service was above and beyond and I highly appreciated being able to get the kids through the parking lot safely. Thank you Cheesecake Factory for making this visit successful.
3 things that made this a bad experience.
1- portion size! For a 30 dollar entree alone, the portion size of the meat was about 3 oz. Of meat, yet the 3/4 of the rest of the dish was mashed potatoes. That was consistent on all entrees.
2- was how it was cooked. Well done and chewy. Even the little bit of steak we received, it was well done and chewy.
3- we mentioned this to our wait staff, politely and descreetlt during our meal…and they did absolutely nothing about it.
This is why we don’t go out to eat anymore as a family. Spending $350 and the quality of the product does not add up for what you pay for.
she was attentive, kind, and make sure we had everything we needed. My boyfriend actually has an allergy to cinnamon, but has never tried the cheesecake. We told her this, and she went more than above and beyond, and even grabbed the ingredient list for the cheesecake he wanted to make sure. People like her are definitely needed and appreciated in the service industry. Whenever we go back, we’ll definitely make sure we’ll ask for her table if she’s available!
Included are pictures of my zero proof cocktail because I don’t drink and the steak medallions I had.
We had free rye and white bread loaves with butter. There was a really good looking bar near the front.
I personally had Sheilas chicken Avocado salad it is tangy and enjoyable, definitely not bland. It’s on the sweeter side of salads and um..over a 1000 calories but if your eating here let’s be honest. Nobody looks at the calories and for your own mental health… DONT
Anyways atleast it’s a high in volume
Other people with me notes:
Chicken Alfredo pizza style was kinda bland
3 other people with me have the salmon, they said it was done right. Cajun salmon is delicous was all they noted, one said the broccoli and with their meal wasn’t steamed enough though