

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 306 Hiawatha Blvd W Space J – 112, Syracuse, NY 13290
Phone: (315) 422-2559
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
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Related Web Results
American Restaurant in Syracuse, 13290 | The Cheesecake Factory
Our Menu – The Cheesecake Factory
The Cheesecake Factory – Destiny USA
Reviews
The manager on duty briefly apologized for the situation and reassured us we could stay as long as we wanted but by then we were ready to leave. He did offer a complimentary birthday cheesecake, which we appreciated, and the woman serving the table next to us wished my Mother a Happy Birthday — who I noticed seemed a little bothered after I made a comment about our service to the Manager. Nonetheless, I thank the Manger for offering a complimentary cheesecake as it meant a lot to see my Mother’s face light up when she received it.
I’m sharing this not to criticize harshly or to get anything in return, but simply to give honest feedback. The Cheesecake Factory is normally a place we enjoy for special occasions and have been coming to for many years, and I hope future visits reflect the warm, unhurried experience we’re used to. Again, thank you for the complimentary cheesecake!
Best Regards!
Our server seemed to be having a tough time with business flow that day. It took a bit over 10 minutes to be greeted and about the same time for our strawberry lemonades. It was quite long in between that she checked on us but each time she was very kind.
During our visit, the service was surprisingly quick for a place that is almost always packed. We were seated promptly, and the server was attentive without being overbearing, which is a plus when you’re trying to get back to your errands or travel plans.
For the main event, I went with the Orange Chicken, and I have to say, it hit the spot. Sometimes “mall food” versions of this dish can be overly breaded or sickeningly sweet, but this was perfectly executed. The chicken pieces were crispy on the outside and tender inside, tossed in a bright, citrusy glaze that had just enough zest to keep it interesting. It’s served with white rice and some fresh green veggies that help balance out the richness of the sauce.
One of the best things about their menu is the Lunch Favorites section. We ordered the lunch portion of the Orange Chicken, and it was more than enough food. In a world where “lunch size” often means a tiny plate, the Cheesecake Factory still gives you a very generous serving that leaves you completely satisfied without that “food coma” feeling that usually follows their massive dinner portions.
It’s consistent, the quality is high, and you know exactly what you’re going to get. If you’re in Syracuse and want a familiar, high-quality meal with great portions, this is a top-tier choice at Destiny.
Big portion, consistent quality. Attentive service
Service was okay, they were without a doubt, busy.
Had the herb crusted salmon. The Small strings you see in the photo beneath the fish is supposed to be asparagus. Poor quality, taste was off and very tough. Salmon was good, potatoes okay.
Server brought the basket of bread with sourdough bread only. Asked for the wheat, was told they had ran out and was baking more?? Asked a couple of times for more bread and never received any more, much less any wheat bread. Were here for over a hour. Grandson loves the wheat bread!