

American chain restaurant offering sizable portions from a vast menu including signature cheesecake
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American Restaurant in Albany, 12205 | The Cheesecake Factory
Our Menu – The Cheesecake Factory
The Cheesecake Factory Restaurant Locations in Albany, New York
Reviews
We were greeting promptly and the initial service was quick but then could not find our server for refills, etc. I had a veggie burger sandwich with Swiss, avocado, etc. and a side salad. Their blue cheese dressing is the best but clearly not skinny. They also serve great white and brown bread. Companion had scrambled eggs and bacon. We had a coupon so we split cheesecake, the skinnylicious cheesecake being about half the calories (around 700 I think) but still a more than reasonable facsimile of the cardiac cheesecake. As you can see I was brought an iced tea refill with no perceptible ice! It’s the small things. This will not be a regular stop but a very occasional splurge since most of the regular menu will hasten death and disease.
Once seated, we were quickly provided with bread and water. As regulars, we already knew what we wanted, and our food came out in a timely manner. The server was friendly and attentive—I wish I had gotten her name to leave it here. Overall, no complaints
All of our pasta dishes were extremely salty. The pasta dishes that were supposed to include vegetables did so, but sparsely. The namesake cheesecake is a joke. It was the consistency of thick whipped cream and should not be called cheesecake.
The price was outrageous considering that the 4 of us had dinner the next day at a high-end restaurant (Annerelle) for a little over $200.
It was a long time since we visited the Cheesecake Factory and I doubt that we will every visit again.
My personal favorite has always been the Steak Diane, which is normally flavorful, rich, and perfectly cooked. However, the last few times I’ve ordered it, it just hasn’t been that great. The quality and preparation seem inconsistent, almost as if different chefs make it differently each time. One visit it’s great, and the next it’s disappointing.
That said, the other food at the table was very good, and everyone else seemed happy with their meals. My disappointment was really just with my dish, especially since it’s usually my go-to and something I look forward to ordering.
I still enjoy dining here and will continue to come back, but I hope there’s more consistency in how signature dishes are prepared. The Cheesecake Factory remains a solid place for dining with friends and family—this experience was just a letdown for me personally.
The service was excellent—friendly, attentive, and fast. The staff made sure everything was perfect from start to finish.
And of course, the cheesecake was incredible. Rich, creamy, and absolutely worth the visit.
Overall, a fantastic experience. I highly recommend this location and will definitely be returning!
P.S I came all the way from Canada to eat at this place
That said, while the food was good, I did feel it could have been a bit fresher. To be fair, we arrived about an hour to an hour and a half before closing (around 10 p.m.), which may have influenced the experience. On a freshness scale of 1 to 5, I’d give it a 3.
The atmosphere, however, was wonderful as always, and the cheesecake selection never disappoints—the variety alone makes it worth the visit. I’ll attach photos of the dishes I ordered so you can see for yourself.
Overall, The Cheesecake Factory continues to be a great place to eat, and despite wishing for slightly fresher flavours, I’ll definitely be coming back.