The Cheesecake Factory

  4.1 – 4,409 reviews   • Restaurant

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American chain restaurant offering sizable portions from a vast menu including signature cheesecake

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery The Cheesecake Factory 12205

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Reviews

Richard R.
The Cheesecake Factory was always a special extravagance but less so since they put the calories on the menu. The skinnylicious menu is actually not too bad and for many dishes you would not know that they were “healthified”.

We were greeting promptly and the initial service was quick but then could not find our server for refills, etc. I had a veggie burger sandwich with Swiss, avocado, etc. and a side salad. Their blue cheese dressing is the best but clearly not skinny. They also serve great white and brown bread. Companion had scrambled eggs and bacon. We had a coupon so we split cheesecake, the skinnylicious cheesecake being about half the calories (around 700 I think) but still a more than reasonable facsimile of the cardiac cheesecake. As you can see I was brought an iced tea refill with no perceptible ice! It’s the small things. This will not be a regular stop but a very occasional splurge since most of the regular menu will hasten death and disease.
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Dee2U S
I came here multiple times with my family. It’s not my favorite place to go to. But they have a big menu. I had Carna Asada steak medallions with peppers and onions, cilantro rice and corn. The steak was good but they give you very little it had a great taste, there was too much rice and a drop of corn. The street corn was really good. The fried calamari are small but good and flat pizza was good. Everyone enjoyed their meal.
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Ash
Location was crowded for a weekday night, but we didn’t wait more than 10 minutes to be seated.

Once seated, we were quickly provided with bread and water. As regulars, we already knew what we wanted, and our food came out in a timely manner. The server was friendly and attentive—I wish I had gotten her name to leave it here. Overall, no complaints
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N R
The food cost and quality were not aligned. Our check for 4 people (no alcohol) was just below $300. We did order several appetizers and 2 slices of cheesecake.

All of our pasta dishes were extremely salty. The pasta dishes that were supposed to include vegetables did so, but sparsely. The namesake cheesecake is a joke. It was the consistency of thick whipped cream and should not be called cheesecake.

The price was outrageous considering that the 4 of us had dinner the next day at a high-end restaurant (Annerelle) for a little over $200.

It was a long time since we visited the Cheesecake Factory and I doubt that we will every visit again.
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San A
I’ve been coming to The Cheesecake Factory for years with friends and family, and it’s always been a go-to spot for celebrations, casual dinners, and group outings. The atmosphere is lively, the menu is extensive, and there’s usually something for everyone.
My personal favorite has always been the Steak Diane, which is normally flavorful, rich, and perfectly cooked. However, the last few times I’ve ordered it, it just hasn’t been that great. The quality and preparation seem inconsistent, almost as if different chefs make it differently each time. One visit it’s great, and the next it’s disappointing.
That said, the other food at the table was very good, and everyone else seemed happy with their meals. My disappointment was really just with my dish, especially since it’s usually my go-to and something I look forward to ordering.
I still enjoy dining here and will continue to come back, but I hope there’s more consistency in how signature dishes are prepared. The Cheesecake Factory remains a solid place for dining with friends and family—this experience was just a letdown for me personally.
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Issa Alsaddi
I had an amazing time at The Cheesecake Factory in Albany. The food was delicious, the portions were huge, and everything came out fresh and full of flavour. The menu has so many options, and it was easy to find something I really enjoyed.

The service was excellent—friendly, attentive, and fast. The staff made sure everything was perfect from start to finish.

And of course, the cheesecake was incredible. Rich, creamy, and absolutely worth the visit.

Overall, a fantastic experience. I highly recommend this location and will definitely be returning!
P.S I came all the way from Canada to eat at this place
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BIG EATS
Took my daughters there for lunch, one had the classic burger the other a Mac n cheese burger. I had the Mexican tortilla soup and a grilled chicken avocado club. It was super busy being right after Xmas but our server was awesome. All and all the menu is huge so a family can go there and there is something for everyone. The food was pretty good but like any chain it wasn’t over the top as expected. However; my one daughter has a gluten and dairy allergy and I must say they took it very seriously. No cross contamination and my kid did not get sick afterwards which proves the y do a great job with taking care of individuals who need accommodations. Will definitely go back when in the area.
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Peter Fullerd
Me and my fiance have been traveling from Maine to Albany NY for fertility reasons a few times this year and have been at awe with how amazing the staff is everytime we’ve dined at the Cheesecake Factory at Colonie Center. Amazing food even better staff, big shoutout specifically to waitresses Maddie, Melissa, Marissa, and Anne for there exceptional service! There personalities were a breath of fresh air and have us already planning our next trip making the Cheesecake Factory a place we must go when in NY. The manager Richard was outstanding as well, very attentive and was well receiving of our compliments and recognition of his wait staff. With with extreme gratitude and appreciation Brandi & Peter.
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Cebastian Cromwell
Back in 2022, I always enjoyed going to The Cheesecake Factory— especially the Atlanta, Georgia locations—which became something of a comfort spot for me. This was my first time visiting the New York location, and I’m happy to say it carried the same familiar vibe you’d expect from any Cheesecake Factory.

That said, while the food was good, I did feel it could have been a bit fresher. To be fair, we arrived about an hour to an hour and a half before closing (around 10 p.m.), which may have influenced the experience. On a freshness scale of 1 to 5, I’d give it a 3.

The atmosphere, however, was wonderful as always, and the cheesecake selection never disappoints—the variety alone makes it worth the visit. I’ll attach photos of the dishes I ordered so you can see for yourself.

Overall, The Cheesecake Factory continues to be a great place to eat, and despite wishing for slightly fresher flavours, I’ll definitely be coming back.
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Traveling Cosmos and Tacos
Came here tonight with friends after a convention in the area. I had the bang bang shrimp with white rice. It was excellent! Service was fast. Our waiter was great! Would return again!
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