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The Big Scoop is excited to bring you tasty frozen treats in our fun and family friendly atmosphere. We feature a mix of hard ice cream, soft serve, Italian ice, milkshakes, variety of sundaes, funnel cakes, food and much more! Indoor and outdoor patio seating available.
Hours
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | 5–10 PM |
| Saturday | 12:30–11 PM |
| Sunday | 12–7:30 PM |
| Monday | Closed |
Address and Contact Information
Address: 200 Towne Center W Blvd #601, Henrico, VA 23233
Phone: (804) 447-0402
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Josh Haddad
Wowowow. Ended up changing it up a bit and trying this spot out instead of Gelati Celeste or Rays. Was seriously blown away! I got the brown butter bourbon-something ice cream and is honestly top 3 ice creams I’ve ever had. The bits were legit for this flavor at least. There’s a flavor for everyone and will definitely be back! Very friendly staff as well
… moreLin Brann
Love this new ice cream shop! Huge huge selection of flavors. The two girls worked there were so friendly and helpful. I only got Pam’s name.
Even though they have limited type of food, but we decided to grab a bite before having ice cream. We ordered Smashed Burgers, double cheeseburgers, croissant, chicken sandwich Hot Dog, side of Mac & Cheese Bites, and Sweet potato waffle fries. Everything was delicious.
Good portion and cost for the ice creams. You can also make milkshake with any flavor of ice creams. My husband loved the Dark Chocolate Raspberry, I prefer the Deep Dish Apple Pie, my mom had Blueberry Cheesecake, and my daughter had cappuccino Crunch made into milkshake.
I cannot wait to go back for some Italian Ice on a hot summer day.
… moreEven though they have limited type of food, but we decided to grab a bite before having ice cream. We ordered Smashed Burgers, double cheeseburgers, croissant, chicken sandwich Hot Dog, side of Mac & Cheese Bites, and Sweet potato waffle fries. Everything was delicious.
Good portion and cost for the ice creams. You can also make milkshake with any flavor of ice creams. My husband loved the Dark Chocolate Raspberry, I prefer the Deep Dish Apple Pie, my mom had Blueberry Cheesecake, and my daughter had cappuccino Crunch made into milkshake.
I cannot wait to go back for some Italian Ice on a hot summer day.
Jasmine Smith
Good ice cream! We went a little later in the day and they only had 2 people working so the lines got a little long but it was great!
… moreCiara Thombs
The funnel cakes and ice cream are excellent. The best part are the ladies who work there. They are so kind and patient. They are so sweet to my son when we come in there. We look forward to our monthly visit
… moreDavid Montanez
Our first time here. It was amazing. I had a funnel cake with vanilla ice cream and fudge. It was delicious. I’d definitely recommend for a great dessert.
Stopped by again 07/10/24 had a Double Burger with everything and waffle fries. It was AMAZING!! My wife had a smash burger with fries. We will definitely be back for another burger and ice cream.
… moreStopped by again 07/10/24 had a Double Burger with everything and waffle fries. It was AMAZING!! My wife had a smash burger with fries. We will definitely be back for another burger and ice cream.
Sam
So the woman behind the counter is super sweet and works really hard but the other issues like all the condiments and cup tops not being refilled from the night before and the trash smelling horrible because it wasn’t emptied yesterday and I know this because I was the first customer when they open this morning at noon. I ordered funnel cake and fried Oreos and from looking on their site it says they have nachos but they unfortunately don’t have them anymore which sucks. The funnel cake I could’ve made better at home, it was thin, overcooked and lacking of flavor and literally barely any powdered sugar. For $10 I would expect a much much bigger funnel cake. The fried Oreos were subpar and once again barely any powdered sugar, you could tell the batter on both items must be pancake mix, I’m a baker so when something isn’t homemade I can literally taste it. I could’ve made all this at home instead of spending almost 20 bucks on sub par food with no flavor. Probably won’t order these items again but may try the ice cream as long as it’s not as expensive as the fried items I ordered.
And again the girl at the front was so sweet and very helpful, they looked understaffed so I hope she has someone coming to help her but she was super sweet with amazing energy!
… moreAnd again the girl at the front was so sweet and very helpful, they looked understaffed so I hope she has someone coming to help her but she was super sweet with amazing energy!
Nicole Dillon
Best burger and cheese curds in Richmond! Though I recommend you order in advance because they do take time. The ice cream is just the icing on the cake.
… moreJoanna W
Summary:
Don’t hesitate. Come try this place! You won’t be disappointed.
Going to be a regular spot for us.
===
My son said, “Mom, give my your phone. I gotta give this place 100 likes.”
We came here for ice cream, but pleasantly found out that they have some good, fast-casual, fresh, Americana-type food baskets.
We tried:
– Chicken tenders/seasoned fries
– Waffle fries
– Hot dog
– Mozzarella sticks
– 2 flavors of hand-scooped ice cream (Little Blue Panda and Cotton Candy)
It was all:
– fresh and cooked to order
– good-sized portions
– tasty
The food pictures on the menu board did does not do them justice.
They also had so many varieties of hand-scooped ice cream with vegan options, gelato, soft serve, Italian ice, snowballs, milkshakes, floats. Honestly something new to try with each visit.
They also had burgers and other sides to try.
The place was nice, clean, spacious and the staff was really friendly which honestly makes the experience.
===
My only suggestions would be, make it easier to find your menu and pics of food online b/c I know I’m not the only person that checks google reviews before trying a place and if I’m going to be here with my family all the time, how about a frequent customer rewards card program 🙂
… moreDon’t hesitate. Come try this place! You won’t be disappointed.
Going to be a regular spot for us.
===
My son said, “Mom, give my your phone. I gotta give this place 100 likes.”
We came here for ice cream, but pleasantly found out that they have some good, fast-casual, fresh, Americana-type food baskets.
We tried:
– Chicken tenders/seasoned fries
– Waffle fries
– Hot dog
– Mozzarella sticks
– 2 flavors of hand-scooped ice cream (Little Blue Panda and Cotton Candy)
It was all:
– fresh and cooked to order
– good-sized portions
– tasty
The food pictures on the menu board did does not do them justice.
They also had so many varieties of hand-scooped ice cream with vegan options, gelato, soft serve, Italian ice, snowballs, milkshakes, floats. Honestly something new to try with each visit.
They also had burgers and other sides to try.
The place was nice, clean, spacious and the staff was really friendly which honestly makes the experience.
===
My only suggestions would be, make it easier to find your menu and pics of food online b/c I know I’m not the only person that checks google reviews before trying a place and if I’m going to be here with my family all the time, how about a frequent customer rewards card program 🙂
Ryan Bogle
I am beyond disappointed in the service that Malk gave me. Ive been coming here for a while and always gotten great service but that changed today. This girl was not pleasant, lacked courtsey and overall had a bad attitude. I told her to give me a moment to determine which ice cream I wanted to try but she just seemed irritated with me when I told her I would need to call my husband to see which size he wanted. Then I asked her which flavor one of the ice cream was and she said ” we have signs.” In other words, I shouldn’t ask her any questions. Totally freaking rude. I will never come back here.
… moreChris Solan
If you like blueberries and you like cheesecake. You go to get the blueberry cheesecake ice cream! Is amazing! Will be back to try more flavors. Sampled peanut butter twist was awesome to.
… more