Family-owned Thai restaurant features a variety of traditional dishes in a comfortable atmosphere.
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Address and Contact Information
Address: 2431 E Chapman Ave, Fullerton, CA 92831
Phone: (714) 738-0888
Website: http://thaibasilatfullerton.com/
Menu Photos
Photo Gallery
Related Web Results
Official Site, Menu and Online Ordering • Thai Basil Fullerton
Menu – Thai Basil Fullerton
C-30. Hot Thai Basil Dinner Special
Last Updates
Reviews
THE FOOD:
Their menu is pretty extensive and offers almost everything you could want in a Thai restaurant. Our party of 6 ordered a bunch of dishes to share family style. Here’s how each one fared:
* Beef salad – It was excellent. The ingredients were all fresh and it had that good balance between the sour sauce and savory meat.
* Tom yum gai – This hot-and-sour soup with chicken and mushroom was surprisingly bland. In the past, it’s been too salty. Clearly the cooks have have consistency issues.
* Angel wings – We actually ordered the buffalo wings, but instead got this appetizer (chicken wings stuffed with glass noddles and shrimp). We were going to complain about getting the wrong dish, but no server was nearby and we were too hungry at this point. Fortunately, it was good.
* Pad Woon Sen – These glass noodles came loaded with veggies and chicken. Flavor was good, though there weren’t as much noodles as we’re used it.
* Thai fried rice – A standard fried rice dish; nothing to write home about.
* Spicy scallops – This was the big disappointment, as it came with only 6 pieces of scallops for $19.95. The cooks tried to hide this fact by piling bamboo shoots over top. Worst off, it wasn’t really that spicy or flavorful.
THE SERVICE:
During my latest outing, the service was mixed. One server was quite helpful and attentive, while another one seemed annoyed anytime we asked for something. The third server was decent, but never smiled and didn’t say much.
Now, I say this knowing that customer service at most authentic Asian restaurants is a low priority. (I’m Asian and grew up in this culture.) But I raise it here because I have been to Thai Basil when the service has been amazing (clearly their A Team was working) and when the service has been utterly horrible. So, clearly management needs to do a better job at training.
THE SETTING:
It’s a good sized restaurant, though you might have to wait a while if you have a party of 5 or more because there isn’t a lot of space for bigger groups. Our party of 6 was seated near the front, where it’s rather cramped. If you’re a party of 4 or fewer, no problems — they have plenty of comfy booths.
Fortunately, it’s beautifully decorated, the bathrooms are clean, and there’s usually parking in the large lot (it’s in the same strip mall as the Dollar Tree and Smart and Final).
THE CONCLUSION:
I really want to give Thai Basil a 4 out of 5, but based on my recent outing here, I have to lower it to a 3 out of 5. The subpar customer service and inconsistent food does not justify the increased prices. But in my heart, I WANT them to get better because I have great memories eating here with my then-girlfriend/now-wife.
Their menu offers a wide variety of options, but that doesn’t mean they compromise on quality—every dish we tried was so flavorful and well-made.
My favorites were the classic Pad See Ew, the Shrimp Spring Roll, and the Tom Yum Gai soup. Each dish had bold, authentic flavors and was cooked to perfection. To top it all off, the Mango Sticky Rice was the perfect sweet ending to balance out the savory meal.
The service was also great! The staff was friendly and attentive. Another plus is the ample parking—they’re located in a spacious plaza, making it really easy to find a spot.