Tommy Brooks
We got our food in a reasonable time. But the shrimp was undercooked for grilled shrimp. And the beef tips made me absolutely sick. I was puking after 3 bites. I will NEVER eat food from there again. $45 for a horrible meal.
… moreDario Silva
My wife and I decided to skip all the crowds on valentines day. I’ve been wanting a good steak. Haven’t had steak express in years. I had a large steak with all the trimmings. I spent 75 dollars for the TOUGHEST steak I’ve ever had.TOTALLY DISAPOINTED !!!ruined my v day.
… moreGary Chapa
Patty had a great taste. One of the best burgers I have had in a long time. Broccoli was nice and buttery. Baked potato was just right. Will definitely be back
… moreOnyx
I had placed an order and picked it up, by the time I got home I realized I was missing a plate. we called to talk to someone and they were incredibly rude and hung up. the location is closed now so there is nothing I can do. but call in the morning hopefully to get a refund. I am thoroughly upset about this and now I have to find something else to eat.
I wasn’t given an apology just yelled at and hung up on. im disappointed in this customer service, ive been going here for years and never had an issue before
we never did get that refund, nor did the manager call like we were told they would
… moreDenita Zamora
I ordered food at 6:59 and I did not receive my order till 940. The lady did not tell me when I ordered. They had one driver and she said she was gonna send me cookies to make it right and she didn’t and was rude they were supposed to send me ice cups and they didn’t. My son went to sleep without eating and my husband had worked 14 hour shift and did not get to eat also and food was not hot.
… moreRuben Perez
Delivery order took 2 hours! If you’re hungry, don’t order delivery. I should have picked up my order. Food was decent but arrived cold, I’m sure due to lengthy delivery.
… moreAmanda Holman
I stood at the counter waiting for awhile.. there was a lady on the phone taking an order so obviously she wouldn’t help us but tall bald guy named Matt was just standing there playing on his phone. He yelled out “is somebody going to get the front, sandy is on the phone”.. he didn’t acknowledge me or anything, just went back to playing on his phone. You could hear the game sounds.. sandy came over minutes later and apologized. The food has gone down hill in the last month. Whoever is managing this place is doing an awful job. I bet it’s Matt! Oh and come to find out the employees don’t get the credit card tips!! The owner does!! That’s illegal and just wrong.
… morem p
1st time. Good customer service and clean appearance. Sirloin steak salad Romain not iceburg thank goodness was enough for 3 people but barely enough meat for one. Wouldnt mind paying 3$ more for larger meat portion and not 1$ for onions and 2$ for mushrooms although the grilled flavor was delicious. Tea was not watered down and came complimentary. I will likely return to try other options on the menu.
… moreTaylor
5/23/21 I ordered the 14 ounce ribeye with the loaded baked potato on the side. The steak was cooked to perfection and the baked potato was delicious as well. The sweet tea was good as well as the giant chocolate chip cookie for dessert.
… moreEdith Subia
I’m always having issues with this location it’s a hit or miss chance I’ll get food that I can enjoy only reason I go to it is because it’s the closest to me and I keep hoping it’ll get better last time my philly was super salty I asked to speak to the manager he seemed interested in fixing the situation I had to suggest he remake the sandwich and bring in my previous sandwich. Today I thought I’d give it another try and order a philly without soy sauce and I was disappointed again my sandwich meat was covered in what looked like hard charred bits of an unclean grill very disappointing smh
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