

At Texas Roadhouse in Lancaster, PA we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food’s not the only thing that’s Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you’ll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Address and Contact Information
Address: 2317 Lincoln Hwy E, Lancaster, PA 17602
Phone: (717) 394-6161
Website: https://www.texasroadhouse.com/locations/pennsylvania/lancaster?utm_source=listing&utm_medium=search
Menu Photos
Order and Reservations
Reservations: texasroadhouse.com
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Related Web Results
LANCASTER,PA – Texas Roadhouse
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Texas Roadhouse, 2317 Lincoln Hwy E, Lancaster, PA 17602, US
Reviews
From the moment we walked in, the atmosphere was lively, welcoming, and energetic without feeling chaotic. The beers were ice cold, the steak was cooked perfectly to temperature, and the ribs were spot-on — tender, flavorful, and exactly what you’d hope for.
What really stood out, though, was the service. The service manager made a point to personally check in and make sure everything was right, which you don’t always see. Our waiter was attentive without hovering, gave great recommendations, and genuinely seemed to care about the experience.
Great food, great service, and a fun atmosphere. If this was my first Texas Roadhouse experience, it definitely won’t be my last.
Food is good – and reasonably priced.
Steaks are cooked to order. Plenty of appetizers to chose from, same with entrees. I believe anyone can find something to their liking – from steaks to chicken and burgers, and seafood options.
Parking lot was almost full, but we were able to find a space.
Staff is friendly and efficient.
This was my third visit to this specific location in one week, just before flying back home to Indiana, and it also happened to be my birthday. Regrettably, the experience was extremely disappointing from start to finish.
Upon arrival, my family of three requested a booth due to my parents’ chronic back issues. Despite booths being visibly available, we were seated at a small table in the back. When I inquired about an open booth nearby, I was told it was being held for a “large party.” That table ultimately seated a party of two. Additionally, the usual black napkin used to hold silverware was replaced with white napkins, and for the third time this week at this location, our bread arrived without butter.
Because of my parents’ discomfort, I spoke with a manager, who promptly relocated us to a booth—something that could have been handled correctly from the beginning.
Our server, Erin, appeared visibly frustrated that we had moved approximately ten feet to a booth. She sighed, mumbled under her breath, and displayed clear annoyance when taking our drink order, including rolling her eyes as she walked away. Drinks took nearly ten minutes to arrive, and my soda was flat. When I politely asked for a replacement, she audibly sighed again.
When placing our food order, Erin continued to show irritation through gestures and tone. I ordered salmon and asked that it be cooked lightly. She responded sharply with “What did you say?” After I calmly repeated myself, she interrupted me mid-sentence with “Okay, I heard you.” When I requested my drink be served with the meal, she raised her voice and stated, “You’ll have to remind me, because I always forget.” Forgetfulness is not a reassuring quality in a server, especially when stated so bluntly.
Despite it being a slow Sunday evening, our food took approximately 45 minutes to arrive. The salmon was dry and overcooked, and the drink I specifically requested with the meal never came. After waiting an additional 20 minutes, I flagged down another server—who promptly and courteously brought my drink within a minute. Unfortunately, I did not catch his name, but his professionalism stood in sharp contrast to the rest of the experience.
To cap off the evening, Erin returned to the table and began an unsolicited rant about how she feels unwelcome in the state of Pennsylvania and how poorly she believes this establishment treats her. My family and I were clearly uncomfortable and simply nodded awkwardly as the conversation continued, unsure how to respond. This interaction was inappropriate, unprofessional, and not something guests should be subjected to during a dining experience.
As someone who has dined at many Texas Roadhouse locations over the years, I feel confident stating that Erin’s overall performance was not befitting of the standards expected of a Texas Roadhouse server. My family and I paid the check and left feeling disappointed.
I have always associated Texas Roadhouse with friendly service, consistency, and a welcoming atmosphere. This experience was glaringly different and has made me question returning—not just to this location, but to the brand as a whole. I sincerely hope this feedback is taken seriously, as it reflects a breakdown in service standards that long-time customers should not have to encounter.
It’s a pretty neat picture. I have been to many Texas road houses and this one is as good as any. I am usually eating at off peak times and days so the service is always great. Baked potato and chili make it a great simple meal for me.
You can find us on the YouTube @weaversstonehousefarm
My French fries were extremely overcooked as evidenced by the photos I’m including. Her herb crusted chicken tasted like it was coated in either paprika or taco seasoning and she’s ordered it multiple times from other Texas Roadhouse locations so she knows what it’s supposed to taste like. I can’t believe food this bad was served especially at the price point the Roadhouse charges. They won’t get my business again at any location after this disaster.
Corporate did make this right by me, but I’d still recommend Longhorn Steakhouse to anyone that wants a truly great meal.