Laurie Hamm
I can be a hard sell when it comes to 5 stars and food service. They hit all the bullets. Friendly warm and not pushy service, food was quick, fresh hot DELICIOUS food.
I even checked for dust on the top of the table lamps (I worked food service previously )and it was clean!
… moreChany Rafael Pina Salazar
Okay… confession time
The food was SO good that I literally ate everything before I remembered to take a picture.
That should tell you everything you need to know.
Flavor? 10/10.
Portion? Perfect.
Would I come back? Absolutely.
Next time I promise I’ll try to take the photo before destroying the plate
… moreJohn Papasodora
Excellent menu with something for everyone. There is plenty of free parking and although you can’t make reservations, you can call ahead to be put on the wait list for a table. We went with a big group so it took a while to get our order but they kept us happy with free rolls that were hot and delicious and also bags of peanuts so the wait wasn’t bad. Friendly staff that came over and sang happy birthday to our friend. The place was clean and organized well and the food was excellent. We had steak, prime rib, BBQ ribs, salmon and more and everything was perfect including salads and sides. Definitely worth trying.
… moreAshley Bettis
Walked in picked out the biggest bone in ribeye. Our server Tori was great. The owner walked up to our table to make sure what we ordered was to par and was super friendly. Highly recommend picking out your own steak.
I probably have the servers name wrong .
… moreBrett Mansdorf
First and foremost, if you hit the directions button in the app for takeout, it will take you to downtown Springfield 15 minutes away from the restaurant, when notified the restaurant is well aware of this they claim there’s nothing they can do. Second pork chops were not up to par with other locations. They were a bit on the dry side, but that may have been due to the delay of driving to the middle of nowhere. Third – the green beans either the recipe has changed in the last week or they make them differently at this location (not better). Lastly, although silverware was requested and it showed on the receipt, they failed to include them so after chasing blindly the directions they gave me and late to pick up because of that – I get back to the hotel only to find that I’m without silverware. Not a good experience staying in Springfield for a week will not return to this location outback in Longhorn will have my business for the week
… moreIdbl 88
I’ve been to this restaurant several times, and unfortunately the ribs are always tough and hard to chew. Also, the potatoes and corn have no flavor at all. I really expected better quality and seasoning. I hope they improve the food because the service is good, but the food needs much more attention.:(
… moreDeanna Verderber
Packed and loud. But thats normal. The waiter and Mgr were so nice. Mac and cheese and salad was great. As we’re the fried pickles. Honestly though… the salmon was over cooked
… moreDonnie
Got small takeout order; all was good. Person that rang me up pointed out that I didn’t tip. I then requested an additional dipping sauce and took out cash to pay for it. The cashier told to tip her for the extra sauce that I offered to pay for and I refused. I ended up getting no additional dipping sauce and left.
… moreKristina Sayers
Absolutely awful! This was my first and last time here and on top of all of this, i drove 1 hour and a half to visit this place and then an hour anda half back home(seriously was NOT worth the drive, the gas I wasted, the money I wasted and our time). I came in tonight with my boyfriend to celebrate his birthday. We ordered our appetizers and drinks, everything was great at first. We got our drinks and all of our food. We ate and we sat for a bit. I ordered a margarita for almost $14. I couldn’t finish it and they were closing so I asked if they could put it in a cup and tape the top, they said no so I said okay that’s fine can we atleast take the rest of our lemonade with us to go, she came back with small kid cups and took away our lemonades that we were still drinking and never said we were done with, they both were still more than half full. She said because I asked for Togo cups they have to take our drinks away. I only didn’t want to waste our lemonades. As I stood there drinking the margarita because I hated that I barely drank any and was having to leave She accused us of trying to pour the disgusting patron kicker in the small lemonade cups She brought us when I only let my boyfriend try it and he didn’t like it so he went for a sip of the lemonade and she took them both from us right out of his hands accusing us of trying to take that nasty patron kicker that had about a shot or less worth of patron in it. We didn’t like it at all so why would we want it poured into our lemonade that we did like. ? She also came around and took our plates from us while my boyfriend was STILL EATING his food off of his plate. We got very upset after spending $61 there, getting our food snatched from us before we were even done and then the same thing with my lemonades. I had liquor in my car, alot of it at that. We weren’t trying to pour a small nasty tube of patron into my lemonade. We thought our waitress Michaela was great until all of that happened. Alot of what we ordered got thrown out by our waitress, I’m confused as to what exactly was worth $61. And while we defended ourselves she wanted to say “I knew i wasnt going to get a tip anyways” yet 15 minutes prior to that my boyfriend and I were talking about giving her a good tip but after all of that i decided not to tip. She wanted to assume because i paid for the order with my card and i was going to tip in cash. I had the cash in my hand after i came back from the bathroom, but after all of that i said im not leaving a tip. While we voiced our issues and complaints Michaela wanted to stand there smirking and laughing. Extremely rude and beyond professional the way she was at the end. How am i supposed to know how things work or any rules they have there when she never told us anything and ive never been there? I work in customer service and the way she handled things was wrong. I seriously am so upset and feel like i wasted my money. We should have just went to Wendys and just drank our drinks we had in the car to be honest. But i was trying to treat my man and have a date night and bring him out because i couldnt on the day of his birthday this month. I felt so rushed, humiliated, ignored and unheard while stating the truth. One small patron kicker that was disgusting by the way, made michaela think she knew it all because she said she was watching us, YET DID SHE WATCH MY MAN TAKE A SIP OF IT AND NOT LIKE IT AND THATS WHY HE OPENED THE LEMONADE to wash the nasty taste down. Regardless this really ruined our night and upset us. She had No right to accuse us or take our food and drinks without asking. A simple question would have been great. THe French fry portions are an amount for a child by the way. Paid $40 for 2 burnt burgers that had very very hard buns and tasted microwaved and cane with like 8-10 fries each. And paid $8 for 2 leamonades that we drank less that half of before she took them away from us. I want my money back, and i will be calling the restaurant to speak with management as well as contact the customer support line
… moreKelly Donovan
Very i ordered ordered food prime rib and told to come pick it up 45 minutes later, get there. Oh sorry, we’re out of that. Doesn’t have the courtesy to call. Has somebody wait for all that time? Poor poor service, poor manager, this is the springfield mass location
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