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Taqueria Peloncitos
Taqueria Peloncitos, 5303 Nuckols Crossing Rd, Austin, TX 78744, US
Taqueria Peloncitos: Authentic Mexican Tacos in Austin
Reviews
Be sure to know enough Spanish to order.
Conveniently right off of 183 and Loyola past the railroad track it’s on the left
Let me tell you about the terrible customer experience I had on 1/27/2023 at around 8 PM with the cashier. I was hungry and this place was at the gas station I filled up at so I decided to try this place out. I walked up to the window and the cashier was talking to a customer like they were friends just having a conversation and completely ignoring the fact that I was clearly in line. Eventually, the customer walks away and I walked to the window to order. The cashier just STARED with the most annoyed face ever at me, didn’t ask for what I wanted, didn’t ask if I wanted to order, just stared. I spoke up and said I wanted to order and she just asked “What will you want”. I said, “Can I have 1 (tripa) taco and 1 (Al pastor taco)” she said yes and confirmed that I wanted it with maize tortilla and all the vegetables on it and I confirmed yes. I then asked if I could also have 3 beef tacos “In a separate plate” and she essentially responded with, “so do you want the other ones or not?” I said I did but repeated that I wanted those in a “Different plate”. Then she responded with “Um actually, we don’t do plates we just wrap it in aluminum”. That’s fine and all but it was in the most condensing tone ever. I don’t understand why she has to clarify that I would not be getting a plate and that the food would be wrapped in aluminum, like does it really matter? I’ve never had any other place go out of their way to correct such a non-trivial thing. I almost wanted to just walk away and not come back, however, I was still hungry and the food admittedly smelled good. It was the worst interaction I’ve had with with a food industry employee EVER. I was essentially left in shock at how rude she was. (Hence why I took the time to write this review). I paid with card and completely forgot to even look at the price with how dumbfounded I was with this interaction. I waited maybe 7 minutes for the food so it wasn’t that bad and the person who made and handed me the food seemed nice. The food was a solid 9/10 with -1 because of a strange taste in the limes. I will likely not be back here again because of the horrible interaction that left a bad taste that even the food couldn’t remove.
Unfortunately the experience is not just about the food, I will delete this review when the owner acknowledges they have seen it, I don’t wish to harm them, only make them aware.