


Taco Time Northwest is a family-run business headquartered in Renton, Wash. Originally founded by Frank Tonkin Sr. in 1962 the Tonkin family has been instrumental in the management of the company since the beginning. With 79 locations in the Puget Sound region, Taco Time Northwest offers the ultimate quick service experience featuring tacos, burritos and specialty side items prepared fresh daily and made to order.
Established Mexican restaurant serving tacos, crisp burritos & kids’ meals in a casual setting.
Address and Contact Information
Address: 23315 Maple Valley Black Diamond Rd SE, Maple Valley, WA 98038
Phone: (425) 413-4477
Website: http://www.tacotimenw.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Maple Valley – Order Online – Taco Time NW
Taco Time
Maple Valley – Taco Time
Reviews
The drive-thru menu screen was half broken, making it impossible to see all menu items. The employee taking my order failed to mention additional options, which already set the tone.
I specifically asked which was better — the crisp burrito (beef vs chicken). I was told the difference was the cheese and that the chicken crisp burrito has cream cheese. Based on that explanation, I ordered the chicken crisp burrito.
Instead, I was given a chicken taco.
When I went inside and calmly pointed out the mistake, I was met with defensiveness instead of accountability. I was told, “There are four of us here and we all wear headsets and heard you say chicken taco.” That response was unprofessional and dismissive. If that were true, how would I have known details about the chicken crisp burrito’s ingredients unless it had been explained to me?
With four employees on shift, not one demonstrated basic customer service or attempted to resolve the issue.
This occurred on December 17th between 12:00–12:30 PM. Poor communication, poor service, and no accountability. I will not be returning.