Fast-food chain featuring Mexican-inspired tacos, burritos, nachos & breakfast fare.
Address and Contact Information
Address: 400 Oasis Rd, Black River Falls, WI 54615
Phone: (715) 284-3010
Website: https://locations.tacojohns.com/wi/black-river-falls/400-oasis-rd/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
400 Oasis Rd – Black River Falls – Taco John’s Locations
Taco John’s in Black River Falls, WI
Black River Falls (Oasis Road) – 9996 – Order Online – Taco John’s
Reviews
I placed an online order for my disabled husband to pickup at the window. He pulled up behind the only car in line. They never had the other car move ahead, so he sat in line for 15 minutes looking at his bag of food on the counter. He requested that it be remade and they refused. By the time he drove the 3 minutes home it was seriously cold. Had to be microwaved before eating cold.
I called the rest and got a woman that said she was one of the managers. I asked her why our order sat, and then wasn’t remade. She stated again that “they don’t do that” and “if the wait was too long he should have come in”. I told her he was disabled and she said “that’s the only way they do it”. When I asked for her supervisor she said that I could talk to “Brandon”. When I asked when he would be in she said “maybe Monday, but I don’t know for sure”. Today is Thursday. Then I started to ask about Corp info and she hung up on me.
This is by far the worst customer service I’ve seen by a supposed adult.
This is our third visit to this location. The first two times food was missing, and they refused to remake or issue refunds, again because”they don’t do that”.
We waited three months after the last visit, but it only got worse.
My tacos were all cold with barely any meat.
The quesadillas was mainly just chicken and really really big chuncks of them that was just difficult to eat and not to mention just too much chicken in a bite; compared to to shredded chicken..
The oles weren’t even seasoned and they forgot both the cheese sauces we asked for with the oles.. the lady was rushing us even though we were the only people.. she kept asking if that was all even though I told her no we had a good but more to order still and she still sounded annoyed I was even ordering.. I wanted to call and ask for more food but I don’t think it’d be any better than the first time.