Justin Hix
I stopped by Taco Cabana around 9pm and I have to say Lydia is an absolute standout. She had the biggest, friendliest smile that lit up the whole place. Even during the late dinner rush she was effortlessly juggling orders, coaching the other staff, and keeping everything running smooth without missing a beat. My food came out fast and perfect. Lydia told me she commutes to the Boerne location because she loves the Hill Country and the amazing people here. You can tell she truly cares! Her energy and kindness turned an ordinary dinner into the best part of my night after a long day. If you’re anywhere near Boerne, do yourself a favor and stop by to see Lydia and the fantastic team at Taco Cabana.
… moreBrenda Reid
SO SICK OF FOOD SERVICE ESTABLISHMENT EMPLOYEES BEING RUDE AND ACTING PUT OUT BECAUSE THEY HAVE TO DO THE JOB THEY’RE BEING PAID TO DO!! Went inside wirh 2 hours left until they closed. There was prob 2 maybe 3 tables of people inside (the drive thru did have 3 cars in line when I parked) but i stood at the front register for almost 20 min before anyone even acknowledged me yet they all had looked at me several times. (Folks, it isn’t that busy!) I would’ve been happy with just a “We’ll be right with you.”or something similar but nothing! (There was about 4 peopke in line behind me). When someone did finally come to the resgister, before I could even speak starts out with “Look, we’re only making what we can rt now and won’t be cooking anything that isn’t already being made because everybody came at once!” WHAT?? Again, not that busy and 2 hrs left til close. So as im ordering my food, she’s cutting me off at the end of every word out of my mouth so it took that much longer to order because instead of letting me finish ea item she ten had to ask all the options where I would’ve just ordered it that way if she wasn’t cutting me off. When I ordered a side of rice i was told that they couldn’t do rice rt now(1. It’s a Mexican rest., 2. Why are you out of rice? It’s not busy) then I tried to order a large side of pico de gallo and lg red salsa(its a to go order) and was told I could do that myself at the salsa bar. So I had to stand there and scoop up the equivalent amounts of each into tiny little cios that the lids provided would not stay on. At this point I had already been waiting approx 10 min after I ordered for my food and remembered that I forgot to order something because I was being rushed when I ordered, so when I had to go back to order them I felt almost guilty because I had to bother her again. This time she audibly huffed when she approached the register. I apologetically ordered and when I said I was sorry that I knew she was busy she didn’t even look up or acknowledge that I n said anything. Wow!! 23 min later(for some context…I ordered one quesadilla and 2 bean & cheese pockets…that’s it!) I was handed my order…..and it was wrong! Unbelievable
… moreKim Kahlig
I love y’all‘s fajitas. I have been ordering them since I was 18. I am now 56 if I ever traveled during work and found a taco cabana that’s all I ate all week. I love the grilled kind of charge taste not only that but the seasoning and how tender they are I now live in BOERNE and I DoorDash them quite often the last three times that I have gotten them which I get for fajita tacos at a time so we’re talking you know over 20 bucks well over 20 bucks they’re not charged. They don’t have seasoning they’re gray never do they put hot sauce in the bags. Which is so disappointing because they’re not cheap so now I’m to the point that obviously Bernie taco cabana doesn’t care about their food quality or their customer service whether it’s dying in or carry out so I really am contemplating on never being a customer again and sharing my opinion with others, which is really sad.
… moreDestiny
I hardly ever leave reviews especially at fast food locations lol but the wonderful soul Karl is my favorite person to see when I do come here. I work in Boerne and the service at this location has been awful in the mornings but I’ve had the pleasure of being served by Karl twice and it’s always left me feeling like there is just a little more light to my day. Please please please give him kudos for a job well done! I came today and got 2 bean & cheese, 3 flautas, and a lime marg!
… moreMark Smith
Was one of the worst experiences I’ve had in quite some time. We ordered ahead of time so we would not have to wait. When we arrived at our designated pickup time, we were told 6 to 10 minutes, 30 minutes later we went up to ask about our order, and were received with a combative rude attitude from the counter person. When we did get our food, it was lukewarm at best. The food was extremely salty, and we threw most of it away. For a $35 meal, this is completely unacceptable, this is the first and last time I will eat at a Taco Cabana… wouldn’t be surprised if this location is out of business soon, no accountability, and no customer service!!!! I will escalate this as far as I can…
… moreRobert Rosas
The place where you eat is clean but my son said the restrooms are very dirty and pee on the floor and very wet by the sink and paper towels..
… moreShannda
Felt like i needed to share… We stopped by last night. A VERY rude costumer came in and the manager handled it very well and respectfully. I honestly felt bad for her bc the customer was treating her like a dog. Then the customer came back and threatened to get her fired. Over some sauce. She deserves a raise!! She is always sweet and kind when i come in. All the staff last night were awesome!!
… moreIsaac Fujikawa
Yummy food but I opened my go-box and one of my my taco shells was empty! I had plenty of food—portions are generous—so I didn’t starve. Probably just a fluke. Will be returning.
… moreStephen Brearley
This location is hit or miss. You’re going to wait at the drive through so be ready. They will likely get the order wrong. Customer service is meh, they don’t seem to care. Don’t get me wrong there are good people there but they don’t seem to care who is on the mic. Went today and they were out of refried beans. Honestly? When asked about this oddity they just said “we’re out.”
… moreDawn Baker
The restaurant bathroom smelled absolutely horrible, there was no one at the counter to ask questions or place an order with and there were no good meal options for diabetics except salad bowls. This was very disappointing and I did not order anything
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