maddie colley
Went to get dinner at 9pm on 3/6. Went through the drive thru and ordered food, at the end of ordering the lady on the speaker was asking a question. I simply said sorry I couldn’t hear you (there was also music blasting) and asked her to repeat it. She then proceeded to yell the question again making it even harder to understand. I finally understood what she asked after 2-3 times of asking what she had said. She then yelled back the whole order in the most disrespectful way. I understand as I also work in restaurants but there’s no need to be disrespectful.
Y’all need to train your employees to have good customer service.
… moreCourtney Powell
I went to the Mansfield Store # 3160 and order my food more than $15 worth so I can use the coupon for when you sign up for text updates through taco bueno website . The cashier states they can not use coupons and they just don’t go through in there system. Very disappointed and hopefully it gets fix soon so we don’t have this issue going forward
… moreDemi Bestor
I’ve been to this specific Taco Bueno many times before and I have always had a great experience. Today I used the pick up option on door dash for Taco Bueno so I had ordered ahead.
Although they took a little longer than expected to make a few tacos, I didn’t mind. The staff were very friendly and the restaurant was exceptionally clean. They had plenty of toppings and things at their sauce/topping bar but they were quite low on the sauces so it was a little hard to scoop it up.
The food was very good and it tasted fresh. Overall, my experience at this Taco Bueno location has been quite positive.
… moreSandra Luz Machado
This taco bueno is never packed, the times I’ve been there its practically empty, but yet the workers always manage to forget half of my order, chips and sides! If you go to this taco bueno, always check your bag! They won’t even give you napkins and plasticware! You have to request it several times! The staff is always playing, standing around or goofing around! They ignore their customers! Won’t be going there from now on!
… moreLeAnn LaFollette
We have been given the wrong food 3 times in a row now. The order is ready back correctly and then they hand us someone else’s order. Unfortunately this is the only one left in the area.
… moreMegan B
We ordered over Uber Eats (we were told we’d get a refund, so that’s good). I’m glad we didn’t go in person because I don’t know if we’d get our money back. We ordered beef burritos and recieved just bean burritos with very little filling. Luckily the other items we ordered were correct.
… morec g
Food is surprisingly tasty. I like the variety and prices are reasonable. However, both times I went – i noticed a nasty smell…i think it comes from the rags used to wipe the trays/ tables that makes it difficult to eat my food. PLEASE disinfect your wash rags more often.
… moreMichael Sites
The food was super salty to me. More so than normal, but the people are super friendly and it was a clean place.
… moreCocoa Dasavage
I hated the service at this location. Taco Bueno should change their name to Taco Fal, it was horrible. First off they didn’t have chicken for new dunked chimichanga. So I ended up ordering a steak chimichanga and A beef taco salad. The chimichanga,had beef with literally three shreds of steak and looked like it had been sitting in the waste bin and it had a worm looking big in it. On top of them giving me a stale nacho salad instead of the taco salad. I called spoke to someone named Karen. She told me to return back to the store. I asked for the manager and he came to the front however refused to give his name. He said that he not required to give his name. Also told me to come back in the morning to talk to the general manager. Snatch the chimichanga and three it in the trash after I told him that I want to get it analyzed. Unless you want bugs in your food and whatever else, stay away from this location.
… moreChastity Miller
The food at this particular location is excellent! Excellent customer service and very clean establishment. I’ve have been to other Taco Bueno restaurants the food was cold or unpolite staff. However, this Taco Bueno location is by far the BEST! I will definitely continue to return to this location.
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