Emmy
I usually go to this Taco Bueno often but recently every time I go it just seems like the service gets worse. Today I waited in the drive-thru line for over 20 minutes for two tacos, a large chips and queso, and one cheesecake chimi. When I arrived home, I opened my queso to be faced with a gritty, chunky, and strange tasting queso. I attempted to call up twice to remedy this and nobody picked up the line either times. The workers are obviously not focused on their job and have no care. The company obviously has no care either, because they’re consistently understaffed. I’ve gone through the drive-thru many times to sit at the speaker for minimum 10 minutes because the only employee working couldn’t handle the two car rush. Furthermore, staff are constantly unfriendly from having an overall rude tone to purposely missing items without saying anything. Most of the time when I have time to go back through the drive-thru, the worker usually says something along the lines of “we don’t have __” (even though they did not inform me of this when i ordered) or “i knew I forgot __”. This is not the first time I’ve been disappointed with service but this is definitely the worst. Every time I go I feel as though I face missing items, low quality food, and snail-paced service. Complete waste of money that can’t even be fixed because they won’t pick up their phones.
… moreissac armstrong
the wait times are insane. The food is not bad but you have to ask for 2-3x the amount of salsa you want. Everytime i have come through the drive thru and ordered salsa, the 2 oz serving cup is basically empty. Today one of the cups did not have enough salsa in it to cover the bottom of the cup. When i came inside to fill the cups myself they watched and laughed. The Taco Bueno on 116th is amazing and i will no longer be going to this one.
… moreJoshua
Well I wasn’t impressed to say the least. I ordered the nachos with a burrito. The burrito was okay , a little stale or at least not fresh. Now the nachos were horrible. Chips were under cooked and barely any cheese. Friends ordered a burrito and weren’t that excited about it.
… moreLisa
Waited over 10 minutes in drive thru for order. Lacked plasticware with order. Service wasn’t best and not overly friendly. Taco shells stale, but everything else was good. Decent value overall. Sign was unlit making it difficult to see
… moreCodie Brown
Whoever this guy is working the window has been utterly rude the last 2 times I have been. Everytime you try to ask a question he gives you a look and slams the window. He doesn’t talk except for saying the price and slams the window the rest of the time. Very rude and hateful.
… moreTrawberryVT
Tried to go twice over the last few days, multiple cars waiting to order. One will move forward, then we wait another 4-5 minutes before someone else can go. Total of four cars drove away, me included. I’m almost certain they’re gaming their times, because it doesn’t count against their window times if the car is sitting at the menu board. It’s embarrassing, hopefully the GM sees this. If it helps, me and the other cars left around 1:00 PM on 13th Oct 2025.
… moredeath pirate 13
This place is ridiculously slow its 11:30 lunch time and the place cant even run there drive through correctly ive been waiting over ten minutes and no one is taking orders. Absolutely ridiculous.
… moreBee Mettler
They took 30 minutes in the drive through…the lady at the window so not so friendly…I love bueno it’s self don’t get me wrong…but man has the speed and service has went way down
… moreGrace skye
Every single time i come here during the week the meat does NOT GET DRAINED! I love me some taco bueno but not soaked in grease. My tacos are completely saturated and soggy by the time i get home and i live less than 4 minutes away.
… moreK Frazier
Shout out for pleasant, hard-working Johnathon! Taco Beuno is resonable for the value & quality. Unfortunately, you’ll wait awhile with always being short staffed.
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