Taco Bell

  3.8 – 713 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 5105 North Road 68 in Pasco. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 99301

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tacobell.com

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Reviews

Maddy Best
As someone who visits Taco Bell at least once or twice a week in Pullman Wa, the experience I had at the road 68 Taco Bell has me so happy I don’t live here anymore. I ordered on the app for an in store pick up for my family spending around 50 dollars. Upon pick up I was sure to count how many items were in the order so I could quickly look through the bag to ensure everything was there. After brining the bag out to the car and realizing we were missing one item I did a scan of what that item might have been. I went back inside and explained that I had picked up the large order and was missing my chicken stacker (I knew this because a stacker comes in a completely different package than anything else we ordered) the employee asked me to bring back in all 3 bags of food so he himself could locate the item. I complied and grab the bags, after he looked through them and confirmed I was missing exactly what I said I was missing he said he would go make it. I let him know the item was customized and we had paid to substitute the regular chicken for the slow roasted shredded chicken. He then asked me to get out my phone so he could confirm I paid for the upgrade. This was by far the worst customer service I have ever experienced! He didn’t believe a thing I was saying! After getting my order corrected and finally making it home to eat we found that the few items that were customized were not made correctly. We had a bean burrito and asked for no onions…the burrito had onions. We paid extra to add fiesta strips and did not receive them. We ordered a meal that came with supreme tacos to find that they were made as normal tacos. Worst Taco Bell experience ever! And rudest employee I’ve ever encountered which is saying something cause I myself worked in fast food for years!
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R L
Taco Bell food is fairly consistent, restaurant to restaurant. This one did good on the food. To be honest, we don’t come here for the quality of the meat, we come here for speed, convenience, and the fire sauce. We ordered a total of 10 burritos/tacos and we ask for enough fire sauce to cover ten burritos/tacos. (maxed out at 15) and so we added two hot sauce to make sure everyone has enough to be happy. We get our food, get back to the job site, and divvy out the food. We got two hot sauces and NO fire sauce. Really?! Do better. There are a lot of places to eat, if you can’t give us what we ask for, we will not even miss you taco bell.
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Rachel P
This one used to be pretty good. But has in the last year gone downhill.
We ordered theough the app in the parking lot, waited 7 minutes, then went through drive thru. They had time to drop fresh potatoes for the side. These were old, soggy, and only barely hot on the bottom/ side. The Crunchwrap barely had any meat in it.
Have been consistently dissappointed in this taco bell.
Again on a recent visit for a lunchbox, during lunch hour, fries were old. Just because people order through the App does not mean you can give them old nasty food.
Just a thought…put down smaller amounts of fries so customers can have fresh ones. Doesn’t take that long really.
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Josh Soares
They ask “is it okay to put sour cream on you food” then charge you extra for each item they add it to without letting you know it costs money for it. That’s not how you upsale taco bell do better.
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Matt Watkins
They’ve tried to rip me off twice in the past month. One I asked to make a combo supreme and tried to tack on $3. And another time the board with puctures shows a different price than the computer screen. Plus screen that shows total hasn’t worked for years according to manager.

Called Taco Bell amd lady seemed put off I called, said a district manager woukd call within a week. She hung up on me before I could share other issues and no calls.

They don’t seem to care about customers at all and shady. Protect yourself at this place!
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Kristene Heeney
Food was made quickly, fresh, and well made. The only issue is some of the tables were dirty. I would return.
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Brian Beauchamp
The food was awful, the employees dont care and it shows. Thats why they cant even manage to be a 4 star chain. Soggy tacos and the crunch wrap was pathetic. Id be embarrassed to work there
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Marie
They served 8 people after us first, took 40 minutes to get our food and when we got it there was no beans or meat in the crunch wrap. Couldn’t go back cause they had already made us late for where we were headed.
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Dane Meehan
This place has started asking “is sour cream OK?” And charging a sour cream upcharge if you agree. It’s happened more than once, so someone in management is having them phrase it this way. This is an underhanded way to get a few extra pennies out of me, and it makes me want to go elsewhere instead.
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Pat Jones
Rude employees at the drive thru, they asked me to donate money to “local education ” but couldn’t tell me anything about where it went. Would not give me what I wanted to order and overcharged me for what I ended up receiving.
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