

Find your nearby Taco Bell at 5006 132nd Street SE in Everett. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews
I asked a male voice at the drive-thru if my freeze could be mixed half n half (strawberry and blast) and was told no. I mentioned that I have always ordered it that way and was told that there is no way to charge me for that, so “no!”
I asked for a manager and the person on the other end of the intercom said the obvious “I am a manager.” I responded, “ok, so we’ll talk to you at the window.” The male voice said in a threatening tone, “Bet!”
It was a busy night, so there were a few cars ahead of us. When my family and I got to the window, a twenty something Hispanic woman immediately slammed the window after the car before us pulled off and locked it. We waited at the window for what felt like ten minutes, listening to threats and honks behind us.
We noticed the hispanic woman speaking with someone near the fryers that was out of our view. She rolls her eyes and throws up her hands then relents and opens the window. We ask her if the co-worker standing next to her near the soda machine is the manager who said “Bet!” She said “no.” She then states “you guys made him cry.” Our response was “make who cry?” She says that we made the guy standing at the soda machine for several mins doing nothing, we made cry.
I asked “how did we make him cry if he wasn’t the person on the speaker? We didn’t even speak to him…” She had no response on the mystery manager or how a civil conversation at the drive-thru led to someone crying, a disappearing manager and a locked window.
It made it seem like she was scared of us for some reason. I asked why did she lock the window. She had no response. I mentioned that there was no reason to lock the window other than our appearance making her feel threatened because the conversation at the intercom was civil (on our end only). She responded, “My father’s Black!”
I am not sure why this Hispanic woman thought that would be an appropriate and professional response, given her responsibility as a professional and given the nature of this climate that we live in.
She wanted to taunt us and I wasn’t having it. I asked for the drink that was purchased several times, accepting to take it the regular way. She refused over and over again.
(Meanwhile there is a car behind us and there is a woman yelling slurs at my husband during the ENTIRE interaction to which the woman at the window is listening to as well. Soon the other cars start joining in yelling and screaming to hurry up and go on)
It came to a point where the streaming and yelling was way too much and the cashier seemed to ignore it all. As frequenters of this establishment I was appalled that she allowed this to go on, knowing that within the first 60 seconds of her opening the window I asked to take my drink the way it came.
She could have avoided this disruption. She wasted my time, my family’s time, and all of the angry, impatient people behind us. This establishment is disgusting!
I came in as a Dasher to pick up one simple order, and even after standing there for about 15 minutes, not a single employee acknowledged me. Eventually, the “manager” came to the front — looking like she’d just woken up in the back — and things somehow got worse.
While I was on the phone with the customer, they told me they had called the store to let them know I was waiting. Apparently, the manager hung up on them and then made fun of them right after. Great leadership example, right?
To top it off, the order I’d been waiting on was literally sitting right behind the counter the entire time, well within sight but out of reach. The store itself was an absolute mess — garbage on the floor, overflowing trash bins, and no sign that anyone had cleaned all day.
I’ve worked in the food industry for nearly 15 years, so I completely understand that things can get hectic. But this was beyond that — it was pure disorganization and unprofessionalism. Completely unacceptable experience from start to finish.
What kind of miserable person do you have to be to treat anybody this way? I think the Uber driver left without picking up the order.