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Find your nearby Taco Bell at 2490 Crater Lake Highway in Medford. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 2490 Crater Lake Hwy, Medford, OR 97504
Phone: (541) 858-9111
Menu Photos
Order and Reservations
Order: Order online
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Medford, Oregon Restaurants | Taco Bell®
448 E Jackson St. Medford, OR 97501. US · (541) 779-1988 · Get Directions View Store Page. Drive-Thru. Open Late. Delivery. Breakfast. Taco Bell.
Reviews
Austin McCarty
The experience at this place was the WORST experience!! I am a Senior Manager of retail locations and I would be disgusted if any of my customers experienced this type of service.
I pulled up with only 2 cars ahead of me and still waited 20+ minutes as they proceeded to only let one car go to the window at a time.
The wait would’ve tolerable though if the food was even half decent!!
We spent $30+ dollars and what did we get? They forgot 2 taco supremes and a Beefy 5 layer burrito. Then the food that I did get was thrown together like a 5 year old made it. It was sloppy and messy and falling apart. The “crunchy” taco shells were so soggy that they would just fall apart and you couldn’t even eat them. The beefy 5 layers were falling out of the bottom of the burrito and had more cheese and sour cream than meat and beans… but the most egregious of all of it was the “Steak Grilled Cheese Burrito”.. This $8 burrito was SMALLER than a Beefy 5 Layer! They were the same length but there was barely anything inside of it!!! There was more tortilla than any other thing in the burrito. This cost double what a Beefy 5 Layer does but you actually get less! Unfortunately I know, from other Taco Bell’s, that this is not how it is supposed to be and is only specific to this location.
I then called in to hopefully get some customer service, a guy rudely answered the phone, then proceeded to tell me that he couldn’t hear me and to just come back if I had an issue. I told him I was already home and didn’t want to drive all the way back after working a 13 hour day and he said “Then I don’t know what you want me to do”.
It truly is unfortunate because this used to be the best Taco Bell in town and now is just disgusting with terrible customer service. My wife used to work at Taco Bell and I know how it should be made, the food is now VASTLY overpriced and not even close to the same quality but this location takes it to another level of poor quality.
Below is a picture of the Steak Grilled Cheese Burrito next to a Beefy 5 Layer, double the price, but you only get more tortilla.. The inside of the burrito with mostly tortilla, a few pieces of steak but the rest is just cheese and tortilla. Then finally, the “Crunchy” taco shells.
… moreI pulled up with only 2 cars ahead of me and still waited 20+ minutes as they proceeded to only let one car go to the window at a time.
The wait would’ve tolerable though if the food was even half decent!!
We spent $30+ dollars and what did we get? They forgot 2 taco supremes and a Beefy 5 layer burrito. Then the food that I did get was thrown together like a 5 year old made it. It was sloppy and messy and falling apart. The “crunchy” taco shells were so soggy that they would just fall apart and you couldn’t even eat them. The beefy 5 layers were falling out of the bottom of the burrito and had more cheese and sour cream than meat and beans… but the most egregious of all of it was the “Steak Grilled Cheese Burrito”.. This $8 burrito was SMALLER than a Beefy 5 Layer! They were the same length but there was barely anything inside of it!!! There was more tortilla than any other thing in the burrito. This cost double what a Beefy 5 Layer does but you actually get less! Unfortunately I know, from other Taco Bell’s, that this is not how it is supposed to be and is only specific to this location.
I then called in to hopefully get some customer service, a guy rudely answered the phone, then proceeded to tell me that he couldn’t hear me and to just come back if I had an issue. I told him I was already home and didn’t want to drive all the way back after working a 13 hour day and he said “Then I don’t know what you want me to do”.
It truly is unfortunate because this used to be the best Taco Bell in town and now is just disgusting with terrible customer service. My wife used to work at Taco Bell and I know how it should be made, the food is now VASTLY overpriced and not even close to the same quality but this location takes it to another level of poor quality.
Below is a picture of the Steak Grilled Cheese Burrito next to a Beefy 5 Layer, double the price, but you only get more tortilla.. The inside of the burrito with mostly tortilla, a few pieces of steak but the rest is just cheese and tortilla. Then finally, the “Crunchy” taco shells.
Lindsey Beals
They always mess up honor meals and make them wrong or half asset and put pre-minimal Beans on a burrito, i ordered chicken quesadilla and just gave me a Plain quesadilla with no sauce. Their dining area is disgusting, I have plenty of stuff and yet they can’t mean any area. Every single table was dirty. We had to wipe down our own table with a baby wipe and some napkins. And it’s extremely difficult to get anybody to help you when you go up there asking for help or go up there to ask to fix the order. I but not recommend coming here. however, when we took the order back because they messed it up, there was a gentleman that helps us and made it right and made an extrovert just to make up for it.
… moreMaddy Rose
No chips in my chips and cheese also missing one of my steak quesadillas. Half of my order either messed up or missing
… moreTaylor Nelson
I was in your store on 09/01 at roughly 4:35 to 4:45. One of your own employees was sitting down eating and on his way into the kitchen threw a handful of trash on the ground were no trash can existed obviously doing it on purpose. Secondly, he was there watching my frustration that nobody was paying attention to the people in the lobby and didn’t bother to let anyone know. Others were seeing me, but no one was bothering to let anyone else know that someone was in the lobby needing assistance.
If you check the cameras, you’ll notice that one employee comes out with an order and on his way back into the kitchen. I asked him after my order that I was there to pick up. He completely ignored me. No recognition I was talking to him and walked back in the kitchen. He did not let anyone else know. I was out there.
I understand not all employees are assigned to work in the lobby taking orders or helping customers however it should be a basic assignment for all employees to let others know when someone is waiting especially when they’ve been waiting for 10 to 15 minutes being totally ignored
Also, your kitchen is horrendously dirty trash on the floor everywhere employees walking past once again doing the bare minimum. They’re not assigned to clean therefore they’re not gonna clean up that mess.
You have an entire store full of employees that could care less to communicate and help customers. They are all there to do the bare minimum get a paycheck get out. This was an atrocious experience
… moreIf you check the cameras, you’ll notice that one employee comes out with an order and on his way back into the kitchen. I asked him after my order that I was there to pick up. He completely ignored me. No recognition I was talking to him and walked back in the kitchen. He did not let anyone else know. I was out there.
I understand not all employees are assigned to work in the lobby taking orders or helping customers however it should be a basic assignment for all employees to let others know when someone is waiting especially when they’ve been waiting for 10 to 15 minutes being totally ignored
Also, your kitchen is horrendously dirty trash on the floor everywhere employees walking past once again doing the bare minimum. They’re not assigned to clean therefore they’re not gonna clean up that mess.
You have an entire store full of employees that could care less to communicate and help customers. They are all there to do the bare minimum get a paycheck get out. This was an atrocious experience
Don Wood
Omg this was a horrific experience, after spending half hour at the kiosk (experiences galore there) because no one was around to ask for help.we finished up having issues with checking out. Then we stood in line for 15 minutes only to find out are order was canceled, at this point we decided to leave as we were leaving we noticed how dirty the tables were. I’m actually happy we did not eat there
… moreYarpie yarp
1 hour & 20 minutes for my doordash. Dasher waiting 6 food items for that entire time. They just texted me & said “they just started”. Maybe pay attention to your doordash orders if your sending out confirmations. Or get rid of it.
Finally got it after 1:45 minutes and surprise. 2 things also missing from order. Round of applause and raises all around.
… moreFinally got it after 1:45 minutes and surprise. 2 things also missing from order. Round of applause and raises all around.
William Creswell
Many thanks to the crew on duty tonight!
I was going through the drive thru with my kids at about 7:30pm on Friday November 7th 2025. Unfortunately our city has an issue with homeless people like most cities these days. A man that was clearly intoxicated attempted to approach my vehicle while asking for money. I informed him that I didn’t have cash. They continued to approach and I said I had kids in the car and to not approach my vehicle. I am more than willing to help when a person acts with decency. Normally I would offer to buy them food but when they continued to approach after I asked them not to, I decided against it.
This all happened in about 60-90 seconds.
I’ve gone to this taco bell numerous times over the years and this was the first time someone approached me like that.
The crew were quick to intervene and ask the person to leave before the situation escalated.
In my opinion, they all deserve a raise!
Thank you!
… moreI was going through the drive thru with my kids at about 7:30pm on Friday November 7th 2025. Unfortunately our city has an issue with homeless people like most cities these days. A man that was clearly intoxicated attempted to approach my vehicle while asking for money. I informed him that I didn’t have cash. They continued to approach and I said I had kids in the car and to not approach my vehicle. I am more than willing to help when a person acts with decency. Normally I would offer to buy them food but when they continued to approach after I asked them not to, I decided against it.
This all happened in about 60-90 seconds.
I’ve gone to this taco bell numerous times over the years and this was the first time someone approached me like that.
The crew were quick to intervene and ask the person to leave before the situation escalated.
In my opinion, they all deserve a raise!
Thank you!
Chur Boi
Have only been once, and it was horrible. They forgot food in my order, food was mediocre, one bathroom was horrible, the other was out of order (I can only imagine why), lobby was disgusting, there were like 2-3 employees in the kitchen area straight up not doing anything. Whoever manages this Taco Bell and does the hiring should be fired.
… moreDerrick Echols
First walked in and that smell of a bathroom and seen a dude getting high out front of the building and I know because vape doesn’t make you cough after a hit dab pens do
… moreRyan Orndorff
No matter the time you come busy or not if you go to the drive through or in the lobby take about 45 minutes and the food is always cold every time you try to file a complaint through the app. It magically have cactical difficulties or if you try to call in, they’ren’t always busy and never can take your call.
… more