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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Find your nearby Taco Bell at 74-5620 Palani Rd in Kailua Kona. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Hours
| Sunday | 9 AM–4 PM |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | 8 AM–4 PM |
Address and Contact Information
Address: 74-5620 Palani Rd, Kailua-Kona, HI 96740
Phone: (808) 329-4242
Menu Photos
Order and Reservations
Order: Order online
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Taco Bell® in Kailua Kona, HI – 74-5620 Palani Rd
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Visit a Taco Bell restaurant near you at 74-5620 Palani Rd in Kailua Kona, HI. Order online for restaurant pick-up or delivery!
Reviews
Max Gor
Managers and staff are completely incompetent.
They do not help by register. They first had all customers use the kiosks. Then, they turned Kiosks OFF. Now require orders via app only.
In addition, they blocked all tables. No dine in.
The staff needs to go home.
To corporate: please close this location for good. Customers shouldn’t be pushed around like this!!
… moreThey do not help by register. They first had all customers use the kiosks. Then, they turned Kiosks OFF. Now require orders via app only.
In addition, they blocked all tables. No dine in.
The staff needs to go home.
To corporate: please close this location for good. Customers shouldn’t be pushed around like this!!
John John
One of the worse Taco Bell ever. Ordered on the app and they still made you stay in the drive through lane. I guess because they closed the inside. So now have to wait behind 8 cars even though we wanted to save time and order on the app. Corporate should really figure this place out. Mind as well just close the place. Will never go back, they are never have enough staff.
… moreYa
The restaurant clearly has a lot of staff, yet the service is consistently slow.
This isn’t an occasional issue—it happens almost all year round.
Every visit involves a long wait, and there’s absolutely no sense of improved efficiency despite having so many employees. It honestly makes you wonder what everyone is doing.
If ratings could go below zero, I would definitely give this place a negative score. It truly doesn’t even deserve one star.
… moreThis isn’t an occasional issue—it happens almost all year round.
Every visit involves a long wait, and there’s absolutely no sense of improved efficiency despite having so many employees. It honestly makes you wonder what everyone is doing.
If ratings could go below zero, I would definitely give this place a negative score. It truly doesn’t even deserve one star.
Donalea Postma
Ok… food was ok. Taco shell tasted a little stale. They forgot to make my strawberry baja blizzard so I had to awkwardly stand there until aunty came up and asked if I needed something. I said “aunty I neva get my strawberry drink” she said “ok what was the order under” she wen go check, made my drink. Ok now we stay all good aunty!!! Mahalo Nui to da aunty in da front workin da counter!!!
P.s only get two kisoks so da pressha stay on when someone stay waiting fo order and u cannot make up yo mind on wat you like eat
… moreP.s only get two kisoks so da pressha stay on when someone stay waiting fo order and u cannot make up yo mind on wat you like eat
Garden and Easel Art Studio Tennessee
I’ve eaten at Taco Bell’s for over 30 years, and this is arguable the worst Taco Bell in the United States. Here’s why: the hours of operation. Their hours are so inconsistent that it’s not even worth driving across town or stopping by to see if they are open. Their drive through is NEVER open. I was there yesterday, Dec. 30, 2025 at 2:30pm, and the sign on the door said closed and only mobile orders were being filled. This franchise should not be allowed to operate until they have full open hours and an operational drive through.
… moreRussell Nagamine
Needs to limit sales or increase staff. As it stands it is not a fast food restaurant. Waits can exceed an hour. Feels like you are constantly blamed for the poor situation that this restaurant puts itself in. No one should come here until staffing improves.
… moreDavid Segura
Worst than island time. Ordered online via app and it said food will be ready in 1 hour. 1 hr and 30 min later food still isn’t ready. 1 person makes the taco, another person wraps it. If it wasn’t so frustrating it would be comical. 2hrs later , still no food. How is this possible?!?
… moreCarolyn Coach
Bad enough they close at 4 pm, but when you get there at 3:30pm and they are closed really upsets me. First off, why would a place like this close at 4 in the first place? 8-4 is a joke. (Most people enjoy Taco Bell from 4pm+)But to close a half hour earlier than the listed times is just ridiculous.
… moreSarah A
I went in this afternoon and was told by the cashier the wait would be 30 min. I went across the street instead to Burger King, went through the drive thru and everything was said and done in 2 min or less. I don’t know what’s going on with the Kona location that the drive through is never open and hasn’t been for years, the wait is frequently 30min or longer, especially at noon, and isn’t open regular hours. What Taco Bell isn’t open past 4 pm?
I’m not sure if it’s bad management, everyone needs a raise, or a third thing because they’re also always hiring. Another reviewer called it the worst Taco Bell in the US, and that’s probably true.
… moreI’m not sure if it’s bad management, everyone needs a raise, or a third thing because they’re also always hiring. Another reviewer called it the worst Taco Bell in the US, and that’s probably true.
Professor NubNub
Answer your damn phone. I don’t want to walk all the way over to see if you are open or not. 9:46 am I called no answer. IF YOU ARE READING THIS, KILLER TACOS IS BETTER!!! they treat you with a smile and the food is great.
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