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Find your nearby Taco Bell at 2990 Main Street in Susanville. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Hours
| Saturday | 7 AM–2 AM |
| Sunday | 7 AM–1 AM |
| Monday | 7 AM–1 AM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–1 AM |
| Thursday | 7 AM–1 AM |
| Friday | 7 AM–2 AM |
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Reviews
Shadow Bear
Normally my DoorDash orders have been good, even when I hear bad things….but omg
I had an issue with my DoorDash order so I called to ask them about it. Female answered phone, made sure to ask a couple questions first to make sure I understood how they did things, then asked if I could speak to a manager. She said she was, so I described my issue. She went from being polite to very rude as I repeated my name that she didn’t hear me say the first time. She proceeded to be snippy through the whole call, cutting me off when I tried to answer her question and then being rude and saying I cut HER off. She very rudely asked if I could come get the remake or not, and when I tried telling her I didn’t have a vehicle and the buses don’t run this late, which is why I placed a DoorDash order to begin with. I also said I understood that they were out of some things, and that they did really well on something else they made me. She rudely told me that she wasn’t saying I had to come get it tonight, something bout my name and a circle on a board and then hung up on me as I tried to get her name (I like to let workers know when I go in that such and such manager helped me with making this right, etc).
I called back; this time a male answered. I asked his name since the last person hung up on me. He said his name was Isaiah. I asked if there was only one manager on shift tonight. He said yes, so I asked what their name was (again, so I could let whoever I run into know that I spoke with So&So etc). Then he told me he was a manager, so I asked which of them lied to me, and that I was just trying to speak to a manager. He started talking to the female from the first phone call, which I could hear as he was checking what she wanted him to tell me. I asked which of them lied to me, and that I just want to talk to a manager. He hung up on me also.
I had to call back from a different phone because they stopped answering for my number. When a male picked up, I asked to speak to aanager. He said he was one. I asked him when I could speak to him that isn’t tonight so I could speak to a manager one on one about what happened without the female manager that was involved being around. He lied again and said to come see him in the morning, which I know wouldn’t work out. No night manager is there the next morning.
It’s absolutely crazy to me that customers are treated that way, and it’s even crazier that some people seem to think lying and talking down to the customer is being professional. Disgusting display of human behavior. Bad business all around. Maybe next time I will listen when my upstairs neighbor tells me they were absolutely trash to her when she noticed she didn’t have her chips and cheese in her order….
Susanville Taco Bell….what the hell, bro…
… moreI had an issue with my DoorDash order so I called to ask them about it. Female answered phone, made sure to ask a couple questions first to make sure I understood how they did things, then asked if I could speak to a manager. She said she was, so I described my issue. She went from being polite to very rude as I repeated my name that she didn’t hear me say the first time. She proceeded to be snippy through the whole call, cutting me off when I tried to answer her question and then being rude and saying I cut HER off. She very rudely asked if I could come get the remake or not, and when I tried telling her I didn’t have a vehicle and the buses don’t run this late, which is why I placed a DoorDash order to begin with. I also said I understood that they were out of some things, and that they did really well on something else they made me. She rudely told me that she wasn’t saying I had to come get it tonight, something bout my name and a circle on a board and then hung up on me as I tried to get her name (I like to let workers know when I go in that such and such manager helped me with making this right, etc).
I called back; this time a male answered. I asked his name since the last person hung up on me. He said his name was Isaiah. I asked if there was only one manager on shift tonight. He said yes, so I asked what their name was (again, so I could let whoever I run into know that I spoke with So&So etc). Then he told me he was a manager, so I asked which of them lied to me, and that I was just trying to speak to a manager. He started talking to the female from the first phone call, which I could hear as he was checking what she wanted him to tell me. I asked which of them lied to me, and that I just want to talk to a manager. He hung up on me also.
I had to call back from a different phone because they stopped answering for my number. When a male picked up, I asked to speak to aanager. He said he was one. I asked him when I could speak to him that isn’t tonight so I could speak to a manager one on one about what happened without the female manager that was involved being around. He lied again and said to come see him in the morning, which I know wouldn’t work out. No night manager is there the next morning.
It’s absolutely crazy to me that customers are treated that way, and it’s even crazier that some people seem to think lying and talking down to the customer is being professional. Disgusting display of human behavior. Bad business all around. Maybe next time I will listen when my upstairs neighbor tells me they were absolutely trash to her when she noticed she didn’t have her chips and cheese in her order….
Susanville Taco Bell….what the hell, bro…
Theodore Brown
I stood at rhe counter while everyone just kept doing rheir thing. No one brothered to acknowledge my existence so I just left. I am really thinking rhis town is horrible for getting food and customer service. It’s like if tu ain’t a regular you don’t exist. Well I won’t as far as this business is converned. I make better tacos on my own. Just gotta sick it up and cook. Saves me money and costs them..
… moreJ H
It was the second time I tried using self order system they have in the lobby. It was also the second time it messed up the order we had. The manager quickly took care of us though. I don’t see how technology is making things better.
… moreAriah Eastman
we had to wait 30 minutes for our food to be done. and the manager cut through the costumers in line to order her food. and was on the phone while rush hour and was disciplining employees in front of customers.
… moreBrian Fisher
Very conscientious staff, the lady I picked up my food from wrote the details clearly on each item in my (app) order. Very clean. Food served promptly.
… moreShayla Carter
I ordered a bean burrito no sauce, no onions, plus nacho cheese sour cream & grilled chicken. I got home which is 20 minutes outta town to find hella red sauce and onions on it & I’m allergic to onions, no chicken & no sour cream. I’ve tried calling 3 times now. There’s no way they shouldn’t be answering phone there were 10 employees there when I was there & there was only 2 people in the drive thru line. Not one person inside but me. Why are they getting paid $20 bucks an hour when they either can’t read or are just to lazy to care…… Worst taco bell ever
… moreJeanna Doyea
Wouldn’t take our order, so we couldn’t pay cash. Used the kiosk. Combo we wanted wasn’t on the kiosk menu. Hubby ordered beef on his burrito, got chicken. Nothing was even slightly warm. I could go on. Service was non existent.
… moreSierra Norton
Long wait in drive thru usually, but friendly and my order’s never messed up
… moreBlair Beilby
The BEST Taco Bell, in the world. Period. Hands down, the best service, quality, and kindness that I have ever come across. Keep it up team! You’re doing fantabulous, and I hope to be on your team soon. Your friend,
-Blair
… more-Blair
Jacob M
Attention GM/ franchise owners, this location’s management is costing you money. They choose rush hour as the best time to pull employees away for reviews. After waiting 10 mins we were told they were still 5 orders behind already and offered a refund, which we took. Two door dash drivers said they had been waiting much longer. Manager couldn’t have cared less about the loss of business.
… more