Anthony Hernandez
This has got to be the worst Taco Bell that I have ever been to. Not only did my friends and I wait of 30 minutes for our order, we had items missing. One time even came in for Uber Eats (I deliver as a part time job) waited for 25 minutes then they said I could pick the order up because I didn’t have a delivery bag, which I never need the multiple times that I picked up from this location. I was just in today and the lobby was FULL of people but the staff was only focused on drive through orders when another customer brought this up they said to deal with it and wait…
If you want my advice save your TIME and money and go to the other Chico location, they are way more convenient and have even better customer service.
-a broke college student
… moreShana Ohlhausen
Not the best Taco Bell I’ve been to. The food was fine. But there was a guy passed out laying on a table and the manager had to ask him to leave,,,had drug paraphernalia on the table. Ugghh.
… moreStellar
2 people in drive thru. 2 people in the lobby. 1 hour wait. Ran out of eggs at 8am. Learn how to prep. Learn to staff your restaurant.
UPDATE: hit 1 hour and the staff are now saying they cant find their hashbrowns? They have them but cant locate them. Ever heard of organizing your walkin freezer?
Crazy this is the taco bell that wants to harass delivery drivers on how to do their job and they cant do their own jobs AT ALL
… moreBrianne McGraw
This is the taco bell in town that I usually stuck to. The staff are friendly, service is quick without extremely long waits in the drivet through, and my order has always been perfect. There is an automated voice that greets you at the drive through speaker that is a little loud and annoying but a human will help you if you ask or if they can tell you are struggling with the AI “person. ” The best part is that they are open late for those late night cravings
… moreJulie Gagnon
Don’t go here if you want drive thru, they have an AI powered piece of junk taking orders. No actual human until you get to the payment window. The food is tasty and the service at the window is fast.
… moreThorny Goddess
Had to order through doordash pick up even though the drive through hours state that the drive through should be open, then when the employee marked my order as ready even though it’s not which is against their contract and policies with doordash, was told to wait in parking lot and call the location even though my food was marked ready for pick up and was hung up on by staff. VERY UNPROFESSIONAL. Now having to wait extra time due to this person not following policy. Very unusual and frustrating experience. HIGHLY RECOMMEND STAYING AWAY. Ended up waiting an hour and a half.
… moreRichard Schoenfeld
If they manager to get my order right, its usually ok. Not great but not terrible either. And sometimes a double decker just really hits the spot! But good lord I’ve never had my food messed up at any single place more in my life! Most of the crew seem overwhelmed when it gets busy, and when it’s slow they just joke around and say unprofessional things for everyone in the store to hear. Great family done out vibes for sure! Lol
… moreEmbracingLife365
It was a late night drive through kind of night and it was really good! The lady was working alone, so I definitely understand that it took a little longer than usual, but she was super nice and respectful and made bomb food!
… morePenelope
Robert was awesome! He was so friendly and had such a great attitude! I will be going to THIS Taco Bell every time… I would rather drive across town for great service! Thank you Robert for giving us such an awesome experience!
… moreGia Seyle
I had a horrible experience last night with this taco bell. The assistant manager named Nathan honestly needs to be fired he is so uncooperative and rude. The one worker named Michael was the sweetest person ever and actually helped me out. I was so disappointed in the service at this location and it seemed to all be Nathan’s fault. Honestly go to the other locations in Chico if you can before this one. Super unprofessional and incompetent.
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